GrubHub vs Shopify

RATING:

4.3

(119)

GrubHub has 119 reviews and a rating of 4.35 / 5 stars vs Shopify which has 6317 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (119)
4.5 (6317)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 16, 2024
May 2, 2024
Pros/Cons
  • Pros

  • I also love that there is a numerous amount of restaurants and food options to choose from. The customer service is always phenomenal, and I haven’t had any problems with this app.
  • Delivery was not too long and our driver was very polite. We even got free delivery through the app.
  • Cons

  • I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.
  • It's costly at points - service fees. It can be unnecessary to pay costs for simply delivery, upon the price of tip already.
Read all user reviews
  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos