MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS), e-commerce, customer management relationship features and is suitable for small business hair salons, spas, auto shops and many other appointment-based businesses. It features Android and iOS mobile apps.

MyTime provides customers a marketplace to find the business they seek and supports the scheduling and payment of the appointment.

MyTime enables users to manage customers and their appointments, calculate employee payroll and track employee performances. Users can see real-time appointment availability for required services. MyTime also features custom reporting for users to track sales and other measurable data.

Additionally, MyTime enables businesses to send appointment confirmations and reminders to customers. The solution allows businesses to see which customers have not confirmed and can then give them a follow-up call. MyTime solution is priced per month per location.

Scheduler
Scheduler
Scheduler
Mobile client list
Mobile client list
iOS
iOS
Push notification
Push notification

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8



100 Reviews of MyTime

Overall rating

5.0 / 5 stars

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Christopher from Mr. Clone

Specialty:  Farm / ranch supplies

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

If you don't use this software, your using the wrong one.

Pros

Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas

Cons

It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

jolita from brilliant massage therapy

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

great so far

customer support is prompt.

Pros

value and options that i need for my business

Cons

buggy and lack of explanations or faq on certain features and settings.

Ljupka from RightFit

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The Best Scheduling App

Pros

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.

Cons

The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.

Monica from Kenneth and Company Salon

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

August 2018

A hairstylist on Mytime

We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system. Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

Pros

I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

Cons

There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.

Calina from Studio 90

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

We've had a great experience using MyTime for Salon scheduling.

It has helped make running my business easier.

Pros

I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.

Cons

They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.

Keith from Focus Holdings Limited

Ease-of-use

Value for money

Customer support

Functionality

July 2018

VERY GOOD EXPERIENCE. USUAL FOR RECORDING TIME SPENT FIELD SERVICE ACTIVITIES.

IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.

Pros

TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.

Cons

THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.

Fiona Noelle from Lay Bare Franchising, LLC

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Happy to have made the switch

Pros

First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P

Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

Cons

Notes do not save separately so when you have several notes about a client, you would end up with one long note. Not a biggie - but would be nice to see this improved.

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Pretty good software

Pros

Ease of use
Layout and design
Ability to book appointments is super easy
The dashboard is a great way to view a snapshot of the business

Cons

Reports could be better and provide more comprehensive detail
Schedule design needs some improvement to be easier to read
Payment processing is somewhat iffy
Social media review feature doesn't fully work

Jovan from Estella Marie Agency

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Pros

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Cons

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

John from Hannaford

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I like it

Pros

Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.

Cons

Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.

Victoria from Royal Pools

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use

Pros

Makes it easy for customers o make appointments, everything is automatic, can track customer history.

Cons

Wish you could order parts through the program. Wish it had a longer trial period but overall it's great!

Tracy from Ruff Stuff Dog Services Inc.

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Really enjoying the software for the most part

Pros

Very user friendly for myself, the business owner and for my staff. For the most part it's been working nicely for us and is making things much more streamlined

Cons

There are some minor functionality issues but they are open to feedback and suggestions to help improve the system.

Jamie from Pet Evolution

Ease-of-use

Value for money

Customer support

Functionality

December 2017

MYTIME has helped me grow my business exponentially in a very short time!

Pros

I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome

braden from alternative health center

Ease-of-use

Value for money

Customer support

Functionality

November 2017

been great for our office

it has helped us organize and maximize productivity. we have been overall very happy with the product.

Pros

having online availability, has been very helpful. customers really like having the reminders sent to them as well.

Cons

sometime has meltdowns and stops working. that has caused us a few meltdowns in the office. the staff always responds quickly

sheena from Nomadic Goat LLC

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Great customer service. So far its been great!

Pros

Easy for clients to book. Gives us less time to focus on the client rather than booking/checking out

Cons

Still some glitches with adding tickets together for services and adding product to tickets. Also the card swiper has been out of stock for months.

Janelle from Loving Locks LLC

Ease-of-use

Value for money

Customer support

Functionality

November 2017

I spent many months looking for the right software for my company and finally I found it!

Client accessibility, an app for both myself and the client, and ability to hold all forms.

Pros

The software allows me to handle everything in one place. My clients, pictures of my clients hair, forms, and my favorite an app for the clients to make their appointments.

Cons

Missing: Ability to have more than one waiver. I have been asking constantly. I really need to be able to create several waivers for client signatures. I would like my pictures to have the ability to show as a gallery within the client file and all photos of all clients to show in a gallery on the dashboard in case I want to show a potential client my work.

Richelle from Salon DJ

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Makes for a fluid and efficient day

Pros

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.

Cons

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

Linda from Healthy Beauty Solutions

Ease-of-use

Value for money

Customer support

Functionality

September 2017

I like all the features and how user friendly it is.

Pros

Customization of system to meet my unique business needs. Customer support is always helpful and easy to reach during business hours. Ease of transitioning from old system to MyTime.

Cons

When customers use the app version they have to make my business a favorite or I'm charged the 10% marketplace fee.

Sharon from Westside Tax Service, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

I like that we can schedule for two different offices

it's affordable and I can schedule for two different locations.

Pros

I love the way it reaches out to our clients and asks for a review. Those reviews help so much in social media

Cons

I wish there was more room to add customer information. Currently it shows up as NOTES with the full length showing up by their appointment. I wish it would stay more with the client info, so I can look up and add as needed

Farrah from Natural Equilibrium

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Makes scheduling a total dream

Pros

Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier

Cons

Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature


Displaying 1 - 20 of 100 reviews