# Broadly vs Trustpilot - 2026 Comparison - Software Advice

> Broadly vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot

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Broadly vs Trustpilot

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Updated June 4, 2026

# Broadly vs. Trustpilot: 2026 Comparison

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Updated June 4, 2026

# Broadly vs. Trustpilot: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/review-management/broadly-profile/)

[Broadly](https://www.softwareadvice.com/review-management/broadly-profile/)

4.8

[(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/)

Starting Price

$249.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Broadly

Based on 336 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (23%), Construction (22%) and Transportation (12%)
-   Top use case: Review Management (38%)

88% of users recommend this product

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

[Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

Starting Price

$299.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Review Management
-   Pricing

Who uses Trustpilot

Based on 1205 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%)
-   Top use cases: Customer Experience (28%), Review Management (22%)

74% of users recommend this product

[](https://www.softwareadvice.com/review-management/broadly-profile/)

Broadly

4.8

[(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/)

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

Trustpilot

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.8

Based on 336 reviews

Ease of use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.7

4.5

Based on 1,205 reviews

Ease of use

4.6

Value for money

4.2

Customer support

4.2

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 1,541 reviews from Customer Experience

* * *

Campaign Management

4.0

Dashboard

N/A

Data Visualization

N/A

Engagement Tracking

N/A

Negative Feedback Management

N/A

Real-Time Notifications

N/A

Campaign Management

N/A

Dashboard

4.2

Data Visualization

4.4

Engagement Tracking

4.4

Negative Feedback Management

4.2

Real-Time Notifications

4.8

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ShopifyNot enough reviews

](https://www.softwareadvice.com/retail/shopify-profile/)[

QuickBooks Online AdvancedNot enough reviews

](https://www.softwareadvice.com/product/49805-QuickBooks-Online/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)

[

HootsuiteNot enough reviews

](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Meta for BusinessNot enough reviews

](https://www.softwareadvice.com/social-networking/facebook-profile/)

## Reviews

* * *

SE

Salma E.I am the administrator Apparel & Fashion, 11-50 employees

"Thanks to this site, commercial transactions have become easy and simple, and there is no difficulty in using the site"

Oct 11, 2023

PG

pat g.ownerEvents Services, 2-10 employees

"I finally cancelled for them to CONTINUE trying to charge my card again as of today."

May 17, 2025

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement."

Apr 27, 2026

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair."

Apr 27, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[SurveyMonkey vs Broadly](https://www.softwareadvice.com/review-management/broadly-profile/vs/surveymonkey/)[Experience.com vs Broadly](https://www.softwareadvice.com/review-management/broadly-profile/vs/xmp/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Experience.com vs Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/vs/xmp/)