ProSolutions Software vs Salon Ultimate

RATING:

4.4

(110)

ProSolutions Software has 110 reviews and a rating of 4.42 / 5 stars vs Salon Ultimate which has 23 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (110)
4.7 (23)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 13, 2020
January 27, 2023
Pros/Cons
  • Pros

  • Chat support , love online booking, love the blasts and email reports. Even more love that we are now in the cloud and can access from anywhere.
  • Tech support is amazing. Many detailed reports can be generated and the ease of booking appointments is a plus.
  • Cons

  • I'm set up to send out birthday notifications but I believe they all go to Spam so my clients never acknowledge seeing the announcements with their birthday discounts.
  • I realize how ridiculous that sounds but if I'm searching for a con, that would be it.
Read all user reviews
  • Pros

  • The software is so intuitive and easy to learn. Features are clearly designed for industry specific needs and new functions are always being added.
  • It's intuitive and easy to pick up and become proficient in the feature and functions within the SW.
  • Cons

  • The implementation was a bit of a challenge, we had some trouble transferring data from our old system.
  • Difficulty setting up promotions. Using the app has been a little difficult.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos