ShipHero vs Trello

RATING:

4.0

(53)

ShipHero has 53 reviews and a rating of 3.96 / 5 stars vs Trello which has 33966 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (53)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
7.5 / 5
Customer Support
4 / 5
3 / 5
Functionality
3.5 / 5
2.5 / 5
Last Review Written
July 3, 2023
April 14, 2022
Pros/Cons
  • Pros

  • The setup team and the setup meeting was great. They went over everything in detail and were available to answer questions and help with integration.
  • The product is generally very easy to use, particularly for frontline workers. The backend can be a bit less intuitive and the canned reporting is lacking in my opinion, but overall it is simple.
  • Cons

  • No control over what sized boxes they pack your goods in which leads to crazy shipping prices. Miss information when signing up.
  • I dislike that the way picking is set up that when the picker is picking the system does not give them more than one location for an item incase that the item was not there in the first location.
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  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos