AfterShip vs Freightview

RATING:

4.8

(386)

AfterShip has 386 reviews and a rating of 4.85 / 5 stars vs Freightview which has 630 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (386)
4.6 (630)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 13, 2024
June 4, 2024
Pros/Cons
  • Pros

  • I like their customer service also. Afterall I fully recommend for your shipment tracking solution for business owners.
  • I also love to be able to use the branded page with our company name and tracking status page to send to customers when we want them to track one particular shipment.
  • Cons

  • It gives you no ETA as to when the parcel will arrived. It tells you nothing about where the parcel is on the way.
  • There is a huuuge price increase when going from the Essentials plan to the Pro plan, almost 20x. That was a bit shocking.
Read all user reviews
  • Pros

  • The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.
  • Ease of deployment and set up with multiple sites and training ease.
  • Cons

  • I really don't like the fact that if I make a mistake on the first page, it forces me to go back and reenter all of the information again.
  • Get both emails and updates on quotes online. It can get a little confusing if you have a few quotes going on at the same time.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos