The fact that it is hard to sync with the customers details.

Overall i find this friendly to send SMS and WhatsApp form GHL from this tool and I would recommend others to use this and save cost with custom providers.

Quick response and resolution to issues so feel satisfied with a reliable service provider.

This was the easiest platform to integrate WhatsApp with our HubSpot account; consequently, it opens up our marketing tremendously. As a result, the customer service is one of the best we have used.

I like the fact that it will save me money And so far good customer service from [SENSITIVE CONTENT.

Super quick response for support team, well documented step-by-step for the integration.

Great SMS platform that's affordable and easy to use.

I must say that the product was easy to use and it linked with our tools just like that.

One of the Best Platform for SMS & WhatsApp Marketing.

Sensitive content hidden] customer service is great. He's very available and makes has been very helpful whenever we have a question.

Very Poor intgration with Zoho CRM , Not Sure if the Messaging is reaching the targeted customer.

All Features are fantastic and easier to use and the UI is very Friendly.

My overall experience has been great. Customer service has been responsive and it took less than 24 hours to have me completely set up.

I have had bundles of messages I tried to send fail on two separate occasions. On both it seemed as if the system failed to recognise the credit I had paid into the service.

The service is very stable, and the few times we need customer support it's responsive and immediate with solutions.

Any time there is an issue, or I have a question, it is resolved quickly. The web app is incredibly easy to use, and API integrations are smooth.

The product is very easy to use. The customer service is outstanding.

The first was eventually remedied. On the second occasion I weas told my support query would be forwarded to an account manager, but there was no response or action within the following two weeks.

The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well.

Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.

From creating a new message to reviewing reports, all areas are user friendly and easy to navigate. I love the helpful hints like the character count that helps us stay within a budget.

Easy to use, easy to create and share templates, easy to create user accounts, detailed reporting, easy to configure user setting except time zone.

MessageMedia was fine before we knew what else existed.

This long awaited software has really changed my life. I am so happy to have found it, as it has boosted my productivity by over 33.

Responsive customer support and stable service.

When I keep a session open for a while and come back to do something it gives me error.

The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem.

The results were immediate. We also love the Zoho integration.

I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation.

Recurrent issues blocked delivery of messages.

It provided multi-recipient messaging and progress logs.

Prompt, Courteous, and Reliable when addressing any concerns. Quick turn-around, follow-through to completion.

It is perfect for us to contact some younger and difficult clients. Often times people do not want to get on the phone with an attorney but are happy to text us right back.

The customer service is phenomenal which has made implementation of this product a breeze. Racheal Rhee is fantastic to with.

US Dollar

CRM Messaging is an easy-to-use text messaging platform that helps businesses send bulk SMS and WhatsApp texts to customers from the existing CRM solution. It means that businesses from all industry verticals can use the platform to reach out to customers in a cost-effective manner. The focus is on helping businesses grow through more effective, integrated customer communications. It helps communicate with customers about products, services and promotions by sending texts and mobile marketing campaigns to retrieve sales leads and improve customer retention rates.

LongDescription

Mass Texting

Contact Management

Mobile Keywords

Reporting/Analytics

Automated Responses

Scheduled Messaging

Text-to-Win

Shortcodes

Multi-Channel Marketing

Activity Tracking

Customer Segmentation

SMS Messaging

Communication Management

Campaign Scheduling

2-Way Messaging

Template Management

Multi-Channel Communication

Message Personalization

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Chat/Messaging

Customizable Templates

Real Time Reporting

Contact Database

Campaign Analytics

Auto-Responders

Third-Party Integrations

Live Chat

Campaign Management

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

CRM Messaging

Documentation

Videos

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. 

Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform.

Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free.

Link Shortening

Real Time Analytics

Templates

Audience Targeting

Mobile Coupons

Survey/Poll Management

Event Triggered Actions

Polls/Voting

Survey Builder

Web browser (OS agnostic)

A basic plan starts at $39 per month and includes 1,000 SMS per month, customer support, MMS, and a dedicated number.

Please contact MessageMedia directly for details on enterprise pricing.

CRM Messaging vs Sinch MessageMedia

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