CRM Messaging vs TXT180

RATING:

4.6

(32)

CRM Messaging has 32 reviews and a rating of 4.63 / 5 stars vs TXT180 which has 262 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (32)
4.7 (262)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 16, 2024
February 3, 2023
Pros/Cons
  • Pros

  • This was the easiest platform to integrate WhatsApp with our HubSpot account; consequently, it opens up our marketing tremendously. As a result, the customer service is one of the best we have used.
  • The ability to integrate with hubspot and the extremely valuable help we have received from [sensitive content hidden.
  • Cons

  • The fact that it is hard to sync with the customers details.
  • Very Poor intgration with Zoho CRM , Not Sure if the Messaging is reaching the targeted customer.
Read all user reviews
  • Pros

  • Super easy to use, allows me to quickly set up and schedule my text marketing.
  • I enjoyed the easy use of this product. I definitely saw an increase in my text marketing with people signing up with their emails to be added to my email list.
  • Cons

  • When I first started using it, there were some things that confused me for a moment. I don't remember what all that was.
  • I do not like having to select EST each time i send a message. I've accidentally hit the wrong time zone before and my messages have been delayed.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos