The price point is great with very robust features for the future.

I love that it integrated seamlessly with shopify. The email templates and campaigns are so convenient.

Ease of use, GREAT customer service, great templates but simple to adjust.

I am very happy with the templates, ease of use and dashboard of analytics.

On-boarding was a breeze and the templates to create emails are very easy and great looking. The integration with Shopify and the capabilities in automation are very strong.

Overall it's great value for the money and I would recommend it if anyone is thinking about it.

Very easy to use for a beginner. Great features and options and looks great.

Omnisend is a one stop, they offer cart abandonment, followup email scheduling, and sms marketing. Awesome tool, and customer service is easy to work with and very helpful.

Omnisend is so seamless. I love how easily it integrates with shopify and how easy it is to create and send email blasts with special offers.

This is an effective platform for great execution in marketing. Setting up a multichannel campaign is quite easy and satisfying.

Overall, this is a great program and I am so glad MailChimp isn't supported by shopify anymore because I would of never found this.

Omnisend is cost-efficient and we get great value from using the product.

Easy to use, clean email templates provided, also love how quick customer service is - always ready to help.

Its clean, very easy to use, very intuitive and provides great reports.

But the most amazing feature has to be the unlimited subscribers - now this is the biggest benefit, because most email services charge you depending on how many subscribers you have.

Integrates with Shopify, easy to use and creates traffic and revenue. The email templates are pretty good.

Not all my emails go to my customers and they complaint that our email goes to junk and before this would not happen.

Sometimes when customizing your templates, it can get a little confusing.

The email templates are great, tons of super clean and responsive templates to work off of.

Ve had a lot of customers notify me that these emails go to SPAM.

I love the Live View so that I can see which products are being removed from the cart most often. I also love how easy it is to set up my marketing automations.

I am missing the function to be able to send automatic emails with the latest new products on a regular basis.

I've been using this app to send emails to my clients. It's super easy to use and the reports are great.

Standard for a template based email marketing system. But as a designer I find it frustrating.

So my primary method of advertising was cut off at Christmas, rendering this software useless to me at the time I needed it most.

I feel stuck unable to implement designs I want.

Generally very good we will continue to use the tool and hope to use more in the future.

I have been using several email campaign providers for the past 10 years yet none have had the best customer service, a simple set up and amazing templates that you can customize.

Some users have complained that they did not receive the email.

Great tool, even greater when calling got added.

We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.

The inability to send a message to multiple people quickly and easily.

Very helpful in reminding people of meetings they have scheduled with me. I also enjoy that Salesmsg links to our CRM so that texts are linked to contact records.

Very poor service, after subscribing to see the look of the panel I never used and never logged in ever after, I forgot to remove my credit card. When I contacted them 2 weeks later.

Superb Text message Platform, a new channel for reaching your customers and getting results.

The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.

It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are.

They have been great about communication and helping us get everything up and running.

Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.

Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues.

I like the ability and that it works with Zappier. Support is good and has been helpful.

Salesmsg is an excellent 2-Way SMS platform. Their native integration with Keap (Infusionsoft) enables us to trigger significant automations and really extend the power of their product.

I can contact customers much quicker and ensure they get there estimates.

Super easy to set up, tech support is great, and it's by far the easiest integration we've completed (and we integrate A LOT).

The ease of use is fantastic. I like how it syncs with my CRM (PIPEDRIVE).

The system is slow and the app does not work that well.

Salesmsg is an intuitive and user-friendly messaging platform designed to help businesses engage with their customers more effectively.

SalesMsg has been great. I had it up and running in no time at all.

Integration with Hubspot it's what makes it work. Tracking in Hubspots timeline with chrome extension makes you more effective and versatile.

Their integrations seem to be the best on the market. We have been pleasantly surprised about the quality and response time of their support while we learn 2-way SMS Marketing for the first time.

It’s hard to set your password, especially on iPad tablet. The chat didn’t work, says it will take hours.

The ability to set a text to be sent in the future is amazing. After that, integrating video texts, phone calls, and more makes a great package.

Texting is the way to close our customer base, so we need something quick and easy...I absolutely love this service.

I message 20-50 different clients per day, and Salesmsg makes it easy to do so. I like that I can save numerous canned messages so that I do not have to retype the same message over and over.

I love having a detached number for clients to reach me on. Makes communication very easy whether my agents prefer text and email.

Linking ActiveCampaign contact records to Salesmsg is very helpful to me. The integration was simple to set up (I'm not an IT expert).

Great product and innovative team, the ease of use and expanding functionality of the product.

Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails.

The whole concept is one I am a huge fan of and used by marketing professionals like GaryVee and Greg Rollett.

My customers can contact me in the media they love to use.

Powerful, Easy to Use and Awesome Customer Service.

Although some areas, such as pricing and reporting capabilities, could be improved, many users appreciate Salesmsg's excellent customer support and training resources.

Missing a few small features, but they keep adding them monthly.

It's super easy to navigate around. The software itself is very responsive and fast to work with.

US Dollar

Trusted by 80k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more.

Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications.  You can also sync your segments to Google and Facebook to create retargeting ads that deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales.

Collect subscriber information from their first visit to your online store using eye-catching forms such as popups, embedded forms, the interactive Wheel of Fortune, and landing pages. Engage customers by sending interesting emails, including gift boxes and discount coupon codes. Respond to customers using Omnisend’s attention (marketing) automation with cart recovery and order confirmation emails. Keep customers coming back through personalized and timely automated emails, including order follow-ups and customer reactivation.

Omnisend invites Freelancers and Agencies to join the Omnisend Partner Program. Win more clients and receive revenue share for referred and managed accounts. https://www.omnisend.com/partners/

Sell while you sleep with pre-built workflows across Email, SMS, Push, and more. Convert store visitors to shoppers with pre-built omnichannel automations designed for ecommerce:
- Abandoned cart recovery emails
- Post-sales & order follow-up emails
- Product & browse abandonment
- New subscribers (welcome emails)
- Customers likely to churn (win back, cross-sell & reactivation emails)
- Birthday + Customer feedback
- All Email and SMS messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes.

Create beautiful and professional email campaigns and newsletters in minutes with:
- A drag & drop email builder
- Ready-made, responsive email templates on any device
- Unique coupon codes
- Automatic product picker
- Product recommender (up to 8 products)
- Plus, resend campaigns without any tedious manual work!

Grow your Email and SMS subscriber lists by collecting email and/or SMS opt-ins with fully customizable popups, signup bars, landing pages & wheel of fortune. Find ready-made & themed templates in the Forms Library, including Back in Stock notifications & onsite promotions. Plus, a built-in Email List Cleaning tool to optimize your audience.

Improve your targeting with robust segmentation and boost your conversions with well-targeted, personalized messages.
Create segments for:
- High-value (VIP) customers
- Likely-to-churn customers
- Specific category/product shoppers
- First-time/repeat customers & many more data-driven types of audiences.
- Combine email with SMS and push notifications
- SMS available worldwide
- No need to pay for multiple apps anymore!

Analyze your campaigns and your customers with real-time reporting:
- Sales dashboard
- Campaign, automation and form performance reports
- Live view of store visitor activity
- Customer Lifecycle Stage breakdowns

We’ll be here every step of the way to help support you, no matter what plan you’re on.  All customers have access to:
- 24/7 live chat & email support
- On-demand Omnisend Academy training & live webinars
- Full help center with articles and guides.
- Dedicated Customer Success managers available on plans from $400 p/month

LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Text-to-Win

Sales Analytics

Multi-Channel Marketing

Social Marketing

Automated Responses

Mass Texting

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Scheduled Messaging

Marketing Calendar

Campaign Tracking

Multi-Campaign

Customer Database

Customizable Fields

eCommerce Management

Campaign Scheduling

2-Way Messaging

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Mobile Coupons

Email Templates

Subscriber Management

Email Distribution

Contact Management

Email Marketing

List Management

Real Time Data

Performance Metrics

Mobile Keywords

Click Tracking

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Workflow Management

Message Personalization

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

SMS Marketing

CAN SPAM Compliance

Reporting & Statistics

Segmentation

Reminders

Website Visitor Tracking

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Channel Attribution

Dashboard

Web Forms

Discount Management

Mobile Optimized Emails

Spam Blocker

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Monitoring

Campaign Analytics

Customizable Forms

Drag & Drop

Social Promotion

Auto-Responders

Third Party Integrations

Live Chat

Campaign Management

Search/Filter

For Small Businesses

SMS Messaging

Contact Database

Mailing List Management

Campaign Planning

Channel Management

Multi-Channel Data Collection

Web browser (OS agnostic)

Omnisend has three pricing plans to choose from: Free, Standard and Pro. Upgrade and move through tiers as you grow. 

- Free plan best for a starting business or those wanting to try Omnisend. Use all Omnisend features for free. Upgrade whenever you feel ready. 

- Standard plan best for growing and mid-size businesses focused on email marketing activities (starts from $16/month). 

- Pro plan best for high-volume senders who also use SMS in their marketing mix (starts from $59/month).


Email/Help Desk

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Omnisend

Live Online

Webinars

Documentation

Videos

Salesmsg is a cloud-based solution that helps organizations communicate with customers via two-way text and multimedia messages. The platform offers a centralized dashboard, which enables businesses to manage contacts and send, receive, and organize customer conversations.


Salesmsg allows enterprises to define business hours, setup automated replies and respond to general queries using canned responses. Users can utilize the built-in search capabilities to view and resume past interactions. It offers a host of features such as data archiving, calendar management, call forwarding, shared inbox, fields merging, opt-out management, private conversations, tagging, contacts segmentation and more. Additionally, agents can send mass messages using the broadcast functionality and import contacts using CSV files.


Salesmsg supports integration with various third-party applications like HubSpot, Ontraport, Marketo, Infusionsoft, ActiveCampaign and more via Zapier. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.



Omnisend vs Salesmsg

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