Ratings & Reviews

Overall Rating

4.67 / 5 (4,803)

4.59 / 5 (299)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 23, 2020

May 20, 2020

Pros/Cons

  • Pros

  • I love this product as it is free, fast, easy and saves my information automatically! It makes working with colleagues super easy.

  • Love that it is free and fairly easy, very accessible on any device, remotely, etc. Easy to send to others.

  • Cons

  • The functionality of the software is great, however, I feel like the aesthetics could be better.

  • If you want to create sub-questions or sub-forms (i.e. different prompted questions dependent on selected answers) it's do-able but not as easy.

  • Pros

  • Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

  • Very easy to use, and it incorporates most important features, and you can pay per month, which is also a plus. Since you can manage how often you use the application

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots