Coviu vs TheraNest

Coviu has 29 reviews and a rating of 4.9 / 5 stars vs TheraNest which has 875 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 / 5 (29)
4.41 / 5 (875)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
May 31, 2022
September 22, 2022
Pros/Cons
  • Pros

  • The interface is user friendly even for clients who don't know much about computers. The connection is usually great and it's well priced.
  • These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress.
  • Cons

  • Some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.
  • I sometimes have connection problems but I think that is my internet connection not the software.
  • Pros

  • I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.
  • They respond in good time, and they are incredibly helpful when they do.
  • Cons

  • So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.
  • They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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