The interface is user friendly even for clients who don't know much about computers. The connection is usually great and it's well priced.

The customer service was outstanding and continues to be so. In my opinion, it is a very 'professional' branding which sits well with the type of business I conduct.

These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress.

Some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.

The security seems to be greater than others on the market.

Easy to integrate Pearson assessments for online assessment sessions. Families I work with like not having to download software and it's very easy to navigate.

Coviu made the process of transitioning to regular tele-health and executive coaching so very easy.

Intuitive to use, nice simple, attractive layout, share screen and annotate real time with patient.

The ease of use and the flexibility of what to use it on and how is just brilliant. No need to download anything for clients.

I sometimes have connection problems but I think that is my internet connection not the software.

No major concerns, although occasionally the connection was interrupted but didn't impair the meeting.

There is a general problem of elderly patients being completely bewildered by anything to do with I.T.  This applies to all telehealth platforms, but is something to keep in mind.

COVIU has been such as easy platform to use - with no download requirements for the patients/clients.

When used on a mobile other calls stall the session.

Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment.

I found coviu easy to use and have never had issues. The support team were very helpful when I was setting up and sent a long time with my on coviu explaining the software.

I love how professional the screen looks during the session.

An occasional problem occurs with connectivity but i think that is due to problems with faulty or unstable internet connections.

Accessing Coviu was easy and their training webinars rapidly and effectively equipped me to start without a problem.

The ability to play youtube videos has enabled me to engage children with social communication issues more easily and for longer.

Minimal bandwidth issues. Good quality video and audio signal.

They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.

I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Sometimes based on internet service providers, the service can be slow. But this is an outside problem.

This software is great for the non-techie [any client I have who is not and me too. Easy to use AND easy to explain to my clients for them to use - a huge plus.

Doxy is a perfect solution for a solo practice psychotherapist needing to work online.

Easy to use, user friendly, quick, nice Dashboard, Good Price.

Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.

It can be buggy sometimes and suddenly stall or stop in the middle of a therapy session.

Ease of use and simplicity of platform. Overall a positive experience.

I love that it is free while still being a HIPPA compliant platform. It has let me grow my business and has helped mitigate the costs.

This is a super simple browser-based application that gets you connected with your provider in a snap. I like that it's simple and intuitive.

My patients have been fairly satisfied with our telehealth care delivery this week, and the platform is easy to use from the provider side.

Sometimes there are lags but that might have more to do with my internet connection.

Customer service is excellent and responsive. My patients to dot have to download software.

You can use it for free, and the paid plans are very reasonable. They offer discounts if you do a low volume of telehealth calls a month.

If either the user or the consumer does not have a good internet connection, it may result in blurry and lagging pictures may be blurry or simply dropped connections.

We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great.

Poor customer service access even for premium/paid service and frequent loss of service completely. I would say it drops more than half of my sessions and I have to finish by phone.

One of the things I most like about this software is the clients using it do not require an account. As a therapist, I appreciate privacy and the HIPPA compliance.

Clients love the simplicity and the virtual waiting room. I am using the free version and it's excellent.

I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

It's free, it's secure (HIPAA compliant), and it works reliably, albeit not always perfectly, with the occasional hiccup or freeze.

Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.

I have been pleased with the customer service I have received as an individual utilizing this platform and would like to upgrade when I am able, especially if distanced PT services remain necessary.

It was recommended by my agency to utilize for Telehealth counseling sessions. My clients and I love the ease of use.

The connection is reliable & customer service is responsive.

With a few execeptions do mostly to the quality of the sound, I am very happy with their services.

I am extremely happy with Doxy.me and would highly recommend it to anyone in the mental health fields [plus for other appropriate uses as well.

US Dollar

Coviu is an Australian video telehealth solution for video consultations. Coviu allows users to share resources and use the interactive whiteboard feature to explain diagrams, diagnoses and exercises. Coviu also integrates with practice management software and allows you to provide a range of assessments, prescribe medication and manage billing, including Medicare and insurance, all within the platform.

LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

Email Alerts

Confirmation/Reminders

Virtual Waiting Room

Scheduling

One-to-One Messaging

E-Prescribing

Real-Time Notifications

Email Reminders

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Medical Billing

Remote Treatment Planning

Customizable Branding

Appointment Management

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

For Medical Purposes

HIPAA Compliant

Surveys & Feedback

Practice Management

Communication Management

Workflow Management

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Forms

Secure Data Storage

Live Chat

Coviu is available across three pricing tiers. Pricing outlined below: 

Coviu 
• Starter - $25/user/month
• Professional - $45/user/month
• Clinic - $65/user/month



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Coviu

In Person

Live Online

Webinars

Videos

Doxy.me is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required.

To begin a telemedicine visit, patients click on a personalized room URL shared via email or SMS by the practice or individual provider. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.

The Clinician Dashboard creates lists of upcoming patient appointments and helps providers transition between telemedicine sessions. Several patients can use the online check-in feature which automatically updates the provider patient queue on the Doxy.me platform.

Doxy.me offers waiting room personalization by allowing providers to send videos and images to patients before a telemedicine session begins. This solution also records meeting history, including patient details, date of appointment, and call duration.


Self Service Portal

Compliance Management

Reporting & Statistics

Monitoring

Document Management

For Healthcare

Mac OS

Web browser (OS agnostic)

Windows 10

Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.

Monthly Professional Plan: $35/mo
Monthly Clinic Plan:  starts at $50/mo for 1 provider
Annual Professional Plan: $29/mo
Annual Clinic Plan:  starts at $42/mo for 1 provider

Coviu vs Doxy.me

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