It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.

Easy to use, great functionality, responsive team.

It integrates seamlessly with medicare for our billing, is intuitive, fast, with an excellent team behind it always ready to respond to our queries and cater to our needs.

Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.

I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful.

They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait.

But support is excellent so that really helps with the initial hurdle.

Limited functions available on the calendar - cannot view single day of the week for multiple weeks.

Difficulty uploading my stationary template, problems writing letters in the style I choose (it’s confusing).

I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.

A comprehensive practice management system that is easy to use and has great customer support.

I have really liked it, it's been easy to use and updated reasonably regularly with good updates.

Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe.

For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place.

The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice.

Powerdiary is very colourful and has a great layout which makes it easy to use. I love how you can have different colours for different services.

I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business.

However, it does remain a very restrictive platform with multiple irritating imperfections.

It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something.

Best aspects are integration with Medicare and Stripe.

PD gives me all this plus insights, trends and the ability to view my business from every angle, and help inform direction and investment.

Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it.

A wide range of features to help with running a health practice including integrated telehealth. Online forms are a great feature that helps with saving time and makes this process easier for clients.

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all.

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day.

The benefits to my practices are innumerable. The product and the fabulous customer service support provided, reduce administrative hours and angst and also provide multiple positives and benefits.

If they have  the business to support the need, this is a great first step.

Very happy with this product, the ease associated with using it, and the great technical support offered.

We love it and would recommend it without hesitation.

Convenience, communication, ease of use (with a couple of qualifiers).

Easy to update progress notes quickly during / following appointments. Appointment reminders are helpful to confirm scheduled appointments.

I love the simplicity of it , it is very easy to navigate your way around, finding clients, looking at invoices.

I need to utilise this more, and I love the ease of doing notes. As I said before the support you get is amazing.

What I liked most about this software was the simple user interface.

It’s the most economical with great features, would be even better if the cons were resolved.

If you accidentally hit back, it exits the software.

I believe updox is one of the greatest programs I have ever used. This way of faxing and filing documents is wonderful and the program is so simple.

Easy to use good service very good customer service and help.

Not only did the video chat function help with seeing patients during a world-wide shut down, we were also able to navigate faxes, emails and communicate with our patients on one easy to use platform.

At first, setting this up is very confusing. You need to have assistance from the company in order to set this up with your printer or computer device.

Currently Updoz does not interface with my EHR but hopefully in the future for ease of moving it straight into the patients chart.

It was very simple to get started. Easy to manage, very quick to learn for both our physician and patients.

There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait  for patient to answer.

When I have needed to contact Updox for technical support the wait was brief and they were able to get me the pertinent information very quickly so that the issue could be resolved.

We have chronic errors, and delays in the importing of documents from Updox into our actual EMR.

I like the options of preview documents before managing them, multiple document management, and the customer service.

The video quality is great. That's all I enjoyed for the 4 days that costs me $94.00.

In its previous rendition UpDox was very good and easy to use.

In general, however, the lack of response when the entire system is down is really a detriment to operations.

The ease of accessing the video directly from the patient’s profile in practice fusion is wonderful. The video visits usually run smoothly.

Updox is great to use for any office with multiple locations or any office wanting to be more environmentally  friendly.

Allows rapid secure text messaging from my computer to patients. Ease to set up and learn.

Updox is a great program and has worked beautifully with Practice Fusion. The ease of having faxes come in and be able to directly link to a patients chart is invaluable.

The setup was so simple and the ease of use for my providers was priceless.

I use this with amazing charts and it integrates perfectly. I am able to send HIPAA compliant messages to my patience.

I like that you can drop documents in and edit them. I do not write very legible and this allows me to fill out forms and edit documents with ease so they are legible.

Great software option for telemed, secure and easy to use.

Poor printer drivers make it unreliable and time consuming.

Updox is fantastic, quick, and highly dependable. I can’t believe there are people who still fax.

They integrate with many other systems and softwares to help meet quality measures and be compliant.

Since starting the message and call reminders of appointments my no shows have dropped to almost nothing now.

US Dollar

Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online forms, client database, client invoicing, waiting lists, online bookings (link to this through website), 2-way SMS chat, Telehealth, an in-platform practice operations manual, reports and analytics and more. 

Power Diary streamlines administrative work for health clinics and is popular with physical therapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. Our customers range from solo practitioners to large, multi-location practices.

Power Diary aims to provide practice management software that makes running a practice easier, simpler and more rewarding. It integrates directly with Stripe, Tyro AU, Mailchimp, Xero, Physitrack, Medicare/DVA AU, Outlook Mail, Outlook Calendar, Go Fax and Google Calendar. 

All Power Diary features are included at all pricing levels. Pay monthly, as-you-go, with no setup fees or contracts! In addition to our main services, we provide complimentary, unlimited support. You can easily reach us through email, live chat in your Power Diary account, or by scheduling phone or video calls.

Transferring your data to Power Diary is simple too, our team will even handle it for you for free!





LongDescription

Treatment Planning

Patient Records Management

Employee Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Practice Management

Customizable Reports

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Debit/Credit Card Processing

Charting

Progress Tracking

Digital Signature

Exercise Library

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Invoice Management

Transaction History

SMS Reminders

For Chiropractors

Communication Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Registration Management

Care Plan Management

Calendar Management

Customizable Fields

Multi-Physician

Telemedicine

Template Management

Scheduling

Data Import/Export

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Availability Indicator

Booking Management

EMR/EHR

Email Marketing

Mobile Access

Historical Reporting

Single Provider Practice

Inpatient/Residential

Outcome Assessment Tools

Role-Based Permissions

Client Portal

Forms Management

Insurance Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Calendar Sync

Physician Management

Billing & Invoicing

Progress Notes

For Mental/Behavioral Health

Customizable Branding

Patient Management

Compliance Tracking

Facility Scheduling

Reporting/Analytics

Contact Database

For Physical Therapy

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Healthcare Compliance

Patient Scheduling

Point of Sale (POS)

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Multi-Provider Practice

For Occupational Therapists

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Power Diary

Live Online

Webinars

Documentation

Videos

The Updox Communication Platform helps you deliver the best virtual and in-person care so you can focus on what matters most—your patients. Updox works seamlessly with most EMRs, and we provide healthcare providers with improved communication solutions - electronic fax, secure text, forms, telehealth, reminders and document management - all in one inbox. Enhance patient experience, boost office productivity, and drive organizational profitability all from a single platform.                       

The Updox Platform is built to scale with you as your goals and needs change over time. We'll continue to meet your every need as you scale up.                                                                                                         

The Updox Telehealth solution makes virtual care convenient. Increase accessibility and connect to your patients face-to-face, no matter where they are, with state-of-the-art HIPAA-compliant video and audio calls. The patient experience is front and center, with a streamlined workflow that mimics an in-person visit.                                                                                                                                                            

Our complete document management and editing suite, comprehensive communications platform, and other patient/provider tools let your practice operate more efficiently than ever before. 

The Updox eFax solution lets you send and receive documents while removing the expenses of physical hardware and paper. Digital documents flow through our secure, HIPAA-compliant inbox, increasing your staff and practice productivity while optimizing your workflow in a safe and efficient way.  

Integrated payments and a full charge capture workflow give you everything you need to avoid missed charges, shorten billing cycles, and increase revenue.                                                                             

Engage your patients, increase efficiency, boost revenue, and scale your operations with the Updox Communication Platform. 

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