Rhinogram vs TherapyNotes, LLC

RATING:

4.9

(62)

Rhinogram has 62 reviews and a rating of 4.87 / 5 stars vs TherapyNotes, LLC which has 913 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (62)
4.7 (913)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 23, 2022
May 1, 2024
Pros/Cons
  • Pros

  • It's a great tool to go back and comb through if an issue comes up. Patient's also love texting and this is the first opportunity we've had for them to be able to text our main number, super helpful.
  • The patients love the convenience of texting our office and the employees love that they spend more time hands free and not stuck to the phone all day.
  • Cons

  • Connected almost 100 percent of time. Rhinogram I am connecting only about 75percent of time, which has been disappointing bc I would have to follow up w phone call to finish my “virtual appointment.
  • That we have to pay to add numbers to the software.
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  • Pros

  • I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.
  • It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.
  • Cons

  • Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.
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Pricing Range
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$
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$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos