ThunderTix vs Universe

ThunderTix has 182 reviews and a rating of 4.71 / 5 vs Universe which has 33 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.71 / 5 (182)

4.42 / 5 (33)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 23, 2020

June 17, 2019

Pros/Cons

  • Pros

  • It seems very user friendly and has a lot of features for the price. Customer service is excellent.

  • Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

  • Cons

  • Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.

  • I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

  • Pros

  • The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events.

  • It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only)

  • Cons

  • I wish the in-app reporting capabilities were a little more granular.

  • Make sure you click remember to save when making changes to your event. It does not automatically save, so that make sure to remember to do that

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux