Bokun vs FareHarbor

Bokun has 332 reviews and a rating of 4.74 / 5 stars vs FareHarbor which has 1037 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.74 / 5 (332)
4.8 / 5 (1037)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 12, 2022
July 14, 2022
Pros/Cons
  • Pros

  • All is amazing especially the product listing is very easy for our customers to read.
  • Great platform which integrates with all website. Global configuration, which make it usable at multiple functions.
  • Cons

  • Some features, for example pricings, are sometimes confusing to select, specifically for one tier prices.
  • In total our company has lost about 10k NOK due to this policy, and we are expecting to loose quite significant amounts due to all the covid 19 related cancellations.
  • Pros

  • There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
  • The ability to save a portion of each payment to cover refunds is especially useful.
  • Cons

  • I have yet to discover any issues with the software, which could be described as a dislike.
  • Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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