There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.

Above all, I want to reach an international audience, which has been improved by fareharbor in an attractive way.

The product more than delivered on this aim and has given some added value boosts through integration with the likes of Google, TripAdvisor etc.

So far so good, happy to use it and great team behind, helping us to improve our business online.

The ability to save a portion of each payment to cover refunds is especially useful.

Fantastic software that seamlessly integrates with your site.

I've felt very valued as a customer with FareHarbor, with issues often being solved within 12 hours. All support staff have been pleasant, and I'm glad I use FareHarbor.

The effectiveness of my systems and processes have been improved by 100. The website design and 24/7 support have been more than expected.

How streamlined, intuitive, and effective the software is designed. I greatly appreciate the ease of checking in customers, along with every step of the customer's experience.

Customer service was excellent for installation and has been great for trouble shooting ongoing issues. Backend of the software is quite intuitive.

I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.

Finally, the customer focus and highly responsive account managers and support personnel make this a no-brainer for me to recommend to clients in my business & technology consultancy.

Ease of use (and when it's not, customer service will do it for you). Works on phone, not an app, but with a mobile browser which work great.

The technical support is very efficient and professional, helping in the creation of the products and in the best visibility of the website.

The customer service is fantastic, they implements the functions and help me to get my targets and improve more business with my company.

Personalized setup, excellent customer support, integrates to many OTA (Tripadvisor/Viator, Google Reserve, GetYourGuide) for easy central booking management, free advice to optimize website and more.

I have yet to discover any issues with the software, which could be described as a dislike.

It was easy to use, and the interface was great, very easy to understand and get all the information required quickly and easily.

THe software can be suitable for all activities needs. It is very powerful and you have a quick overview on all the booked activities.

With the myriad of considerations, having such friendly assistance standing by is a great aid.

Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.

It's a great benefit to having three different departments' events processed through one system. The biggest challenge we face with it now is wanting it to speak to other systems.

API integrations, free website design, customization of the dashboard and ease of booking for the customer.

We do receive some complains from our customers about extra fee using FareHarbor, but that has nothing to do with the overall experience.

We have been very satisfied with Fareharbor and it's excellent team who are always ready to help us with any changes or questions.

Great, easier booking, reduced staff time dealing with bookings, easy to move bookings or refund if needed.

I can not cancel the whole tour, but need to cancel every customer singular. That means if I need to cancel a tour with 40 people I need to cancel every single customer.

There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required.

They made a awesome website. Besides that, they gave good advice and were always very kind and helpful.

Their unethical behavior of stealing a hosting customer from a referred client.

I like that the booking page looks professional, and I'm excited to try to integrate payment links into my actual website.

Great product with great customer service from [SENSITIVE CONTENT. SENSITIVE CONTENT] has been awesome with answering questions.

WeTravel is an inexpensive and great option for managing multiday tours. They are very competitively priced and their system is easy to use with great customer support.

Easy to use, inexpensive, and very useful. Customer assistance ([sensitive content hidden]) is also great.

It is very user-friendly and easy to use. It offers a very attractive online interface and good internal reporting.

I have been with them since the beginning. They have continued to evolve with the industry, and always amaze me with their ability to see what is needed and provide it.

So getting an easy to use platform (for both us and our customers) with an amazing amount of tools to work with has been a game-changer for our company.

Easy to use ,very fast to get my money into my account.

It almost feels like she works for us, always there when we need her advice and support. She is one on the reason we are very happy with the product, her customer service dedication is just awesome.

Our number one complaint from our customers at this point is the frustration with our payment system. They are told they are paid in full, then add something and cant make payments any longer.

The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.

Thanks to WeTravel, we finally manage to offer our customers a safe and easy to use platform to make the online payments for their trips.

The ability for us to make individual payment options available to our groups is wonderful.

This program is easy to use and cost effective.

WeTravel allowed me to have an international list of attendees join me on my travel and adventure business.

It's easy to use and customer service has been great. With all of this, WeTravel is a five star product and we highly recommend it.

The product is easy to use.is safe for transfer money.

Receipt Number appears ONLY on the confirmation email we receive when someone pays. On the payment dashboard there is no place where the receipt number of each transaction can be found.

A Travel Portal where we can handle our credits/debits with a charge card, all integrated into direct reports to QuickBooks. Again, WeTravel has the best opportunities for this challenge.

The tech support people are FANTASTIC. When I have a problem, they are right there with a solution.

Excellent - Easy to use, Elegant and Professional.

The process involved with Strip if a client disputes a charge.

Automatic billing, ease-of-use, good user-interface.

The Product comes with a super looking easy to use interface. You can also take a deposit and and installment payments, which is a great resource for our clients.

Their customer support is on point and fast, their site is easy to use for both me and my clientelle, and I feel completely secure with making transactions through their site.

It's the best thing to happen to our very small business. Everyone is super nice and get back to me right away if I have any questions.

Running my first retreat was easy, fun and profitable using WeTravel, so thank you. I look forward to selling out more events with this platform.

The range or options and features it has and its user interface. It makes the entire payment process smooth and easy for our customers.

We have also been able to integrate the booking page to our website and it works wonderful, as well as transfering payments, issuing refunds or designing payment plans is very simple and fast.

Setting up pricing tiers was really easy. It also integrates with MailChimp and my website easily.

I was hesitate about using We Travel. My first trip I used them, he allowed me to limit my time in collecting the payment.

Finding an affordable and easy to use income producer to transact ease of use for reservations and payment is important, and I found that with We Travel.

As a travel company Wetravel has allowed us to make our operations more efficient and cost effective.

We love using the wetravel software for our customers who visit Guatemala. It's super easy to use and it allows us to present their trip proposals in a fun, creative and appealing way.

The product is extremely simple and user friendly to use as well as integrate into our existing booking systems. The flexibility with managing finances is also superb.

Great usability and design helped me to create confidence with my clients in the payment process. Now, I'm expanding my services and I'm so happy to be allowed to continue using this software.

The registration platform is easy for customers to use, has a beautiful design, and easily allows for us to customize each registration to be different.

US Dollar

FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices.

Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often.

Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels.

LongDescription

Real Time Analytics

Employee Management

User Management

Electronic Payments

Customer Data Management

Multi-Day Booking

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

SMS Messaging

Group Scheduling

Reservations Management

Credit Card Processing

Invoice Management

Mobile Ticketing

Customer Database

Resource Management

Calendar Management

Customizable Fields

Room Booking

Activity Management

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Booking Notes

Online Ticketing

Booking Management

Reserved Seating

Rate Management

Mobile Access

Online Payments

Sales Reports

Channel Management

Vendor Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Event Ticketing

Real-Time Updates

Website Integration

Alerts/Notifications

Online Booking

Waiver Management

Reporting & Statistics

Package Creation

Reminders

Seating Map

Group Reservations

Automated Scheduling

Event Management

Calendar Sync

Event Calendar

Multi-Language

Website Management

Discount Management

Central Reservation System

Real Time Reporting

Ticket Reservations

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Search/Filter

Confirmation/Reminders

Web browser (OS agnostic)

The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FareHarbor

In Person

Live Online

Webinars

Documentation

Videos

WeTravel is the leading all-in-one business management platform for multi-day travel businesses, providing integrated, travel-specific administration, marketing, analytics, and payment tools.

Through its intuitive platform, WeTravel supports businesses to increase sales conversion and increase revenue, trim administration time, and automate processes. The platform’s capabilities continue after setting up the trip page to marketing your tours and handling traveler administration, it hosts a network of payment solutions to enable control of how travelers pay for their trips–with installment and mobile-friendly payment options–to a range of payment options to instantly transfer payments to global suppliers, handle and control employee and internal payments, all executed with the absolute security of bank-grade encryption and trusted financial partners. 

More than 5,000 travel businesses trust WeTravel’s platform to digitize and simplify their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders. With an array of intuitive solutions to meet the needs of every travel business, WeTravel’s tools enable:


Benefits 

Lower processing fees
Save money on card processing fees by offering online e-check payments, in addition to the most competitive wire transfer rates on the market. 

Best-in-class security  
Our bank-grade SSL encryption, rigorous verification for payment processing, and trusted financial partners (Visa, Stripe, AFEX) provide assurance that your funds are secure

Instant and free Supplier Transfers
The WeTravel card and instant, worldwide Supplier Transfers feature allow you to pay your supplier(s) instantly – and without a fee 

Customizable payment solutions 
Put your customers first with flexible payment plans, and streamline the customer experience with automated billing and invoicing

Automated administration capabilities  
Automate invoicing, billing, and email communication to streamline your administration processes and reduce errors

Mobile-friendly booking
Leverage our “mobile-first” technology for quicker conversions and a simpler payment journey for your customers

Built-in marketing tools 
Optimize your marketing strategy with lead generation features, targeted waitlists, and automated abandoned cart follow-ups





Access Controls/Permissions

Communication Management

Itinerary Creation

ACH Payment Processing

Activity Dashboard

Customizable Branding

Quotes/Estimates

Document Management

Status Tracking

Travel Management

Transaction History

Multiple Payment Options

Recurring/Subscription Billing

Debit/Credit Card Processing

Mobile Payments

Electronic Signature

Transaction Monitoring

Self Service Portal

Multi-Currency

Compliance Management

Data Security

Payment Fraud Prevention

Credit Card Management

Client Portal

PCI Compliance

Invoice Processing

Billing & Invoicing

Accounting Integration

Partial Payments

Price/Margin Management

Supplier Management

Client Management

Employee Self Service

Dashboard

Ratings/Reviews

Customer History

Single Sign On

User Profiles

WeTravel charges a processing fee and pricing varies according to the amount and mode of transaction.

WeTravel also offers three pricing plans: 

Basic: Free
Pro: $79/month
Enterprise: $899/month

All plans include:

- Unlimited everything (trips, bookings, & team members)
- Integrated payment processing through WeTravelor your own connected Stripe account
- Support team available to you and your customers

FareHarbor vs WeTravel

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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