Ezus vs Rezdy
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
September 12, 2024
August 31, 2024
Pros/Cons
Pros
- I have been using it for only a month and I am delighted. It is ergonomic, easy to handle although it has tons of features and visually pleasant to use on a daily basis.
- I love the facility for making the quotes more dinamic for our clients, the customer service is amazing, no matter the time I always get a response from you.
- Very intuitive for us as a users, and visually attractive for the client. The team is super reactive and doing their best to improve the program daily, according to our needs.
Cons
- When I exposed that to the manager they denied to refund me.
- It had been announced to me for this period but it would seem that this is not the case and I regret it.
- I do not have enough recoil for the negative points. I am gradually learning to use it.
Pros
- The overall experience has been outstanding. It is a great product for a very reasonable price.
- Ease of functionality from both a guest and staff point of view. Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY.
- Payment integration is great. Outstanding understanding of customer situation during COVID19.
Cons
- We've encountered text formatting problems when entering text information for a trip especially when cutting & pasting text or links.
- There is one report I work off that I can't go back a page without the app going down. This is the only problem, though.
- Set up was a bit difficult without a lot of reaching out to the development team and customer service. Because it is a pop-up, it is difficult to track conversions for PPC.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
