Avantio Software

4.84 / 5 (64)

Our advisors have recommended this product 1 time in the last 30 days

About Avantio


Avantio is an all-in-one technology service that offers a cloud-based solution for Vacation Rental professional agencies. Avantio is compatible with all operating systems. Avantio offers three key features.

An innovative Vacation Rental Management System (VRMS) to automate the management processes such as bookings, payments, accounting, suppliers services, legal procedures.

A Channel Manager, with improved synchronizations, to connect your properties with 60+ channels. You will be able to customize the channel fares and conditions of your properties, depending on your business needs. 

Avantio also offers customized web design services to project a branding image of your business to aid in increasing online bookings.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

64 Reviews of Avantio

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(54)

4 stars

(10)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 64 reviews

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December 2018

Dominic from HITrental AG

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

An honest assessment by an apartment company with 200 holiday and business apartments

About a year ago we looked around for a new VRMS/Chanel Manager all in one system. Avantio was shortlisted because, compared to its American competitors, it did not charge for every extra service - at least that was what was promised. We then held several Skype conferences with our former supplier, the competition and also avantio. Since we know after 10 years of experience in the industry how important it is that a chanel manager keeps his promises and doesn't take time out, we flew to valencia to avantio. The first impression was very impressive for my operational manager as well as for me as a young company boss. A young team led by an older fox and supervised by a family that owns avantio. We knew immediately that this could become our partner. Especially the fact that there are no hungry investors behind the company made us confident. We had already had the experience with the hungry investors with the former provider, the new version only became available to us if we had quintupled the commission payment, and even then we would not have received all the features. back to avantio - after our visit to valencia, we stayed cautious and first of all we connected four test apartments to the new system and stayed with our provider with the remaining 180 apartments. We let the testapartments run via the avantio chanel manager on some platforms like booking.com, airbnb etc. No we have been live for 6 months. We are really happy with the product! Dominic Hess Hitrental

Pros

- Great API connection to all bigger portals with no downtime
- Much better homepage design than our former provider
- family owned company
- provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings
- Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click
- harmony for automated email communication is great and reduces your workload
- great support (always, Alexia is the best)
- the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

Cons

- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like.
- Statistics which are important for me as a manager could be improved.
- the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market)
- the pricing tool is not as good as it could be better

November 2017

Massimo from Sea and Country Villas

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2017

Avantio is the perfect VRMS for property managers

No risk to make over bookings and great save time saving !

Pros

The software VRMS by AVANTIO is very easy to use.
The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems.
What we like very much is the fact that Avantio offers modular services.
Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers.
Avantio fits every type of users and this is for sure their strength.
From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

Response from Avantio of Avantio

Replied December 2017

Hi Massimo! Thanks for leaving a review on your experience with Avantio. We're really pleased to hear that you're happy with the products that we offer and that they're flexible for your agency. Our Channel Manager is certainly an aspect that we have focused on, in order to provide high quality API connections to the best global and local channels available right now. We'll be adding more channels to our Preferred Partnership programme in the coming months, which will also provide some great options for attracting new visitors. Just keep an eye on our blog or newsletters for news! Thanks again for your words, The Avantio Team

March 2017

Bruno from bmyguest.pt

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Key-resource for boosting results. Property managing made simple.

On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us. The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4. Another critical issue that we detected in our research and confirmed in the years using Avantio is the clear Road Map that they have, constantly improving the product, both technically and with new features, always being available to listen to the customers needs. It is a very easy to use software, for whom ever in our company, both at the office or on-the-go. Any doubts can quite easily be clarified by the support team, either by email or by chat. It is a good investment.

Pros

Easy of use. Channel manager integration. Calendar management.

Cons

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Response from Avantio of Avantio

Replied September 2018

Hello Bruno, Thank you for leaving us feedback on the Avantio vacation rental management software and services. Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months! We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now. We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide. If you need anything, please don't hesitate to contact us, Kind regards, The Avantio Team.

November 2017

Manuel from Villa Toucan Rainforest Guesthouse

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Avantio does 98% of Everything we were looking for - and does it well!

This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.

Pros

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!

Cons

Currently no Phone App - for admin or for Guests.
The software is not 100% configurable to every business, but I imagine thats impossible!
Does not handle prebooking communications within the software
Accounting module does not sync to Quickbooks

Response from Avantio of Avantio

Replied December 2017

Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed! One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details. Best wishes, The Avantio Team

June 2017

Werner-Peter from ZellamSee-Kaprun-Holidays e.U.

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2017

Really saves a lot of work in daily business of Apartment Rentals. Overall a great software!

No more double-bookings. easy to manage 23 properties. would not like to miss it!

Pros

What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Cons

Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence.
Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

Response from Avantio of Avantio

Replied June 2017

Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this. We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news! Always here if you need us, kind regards, the Avantio team

July 2017

Clara from Holidays Home Fuerteventura

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Intuitive, easy to use and very effective

Pros

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Cons

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

Response from Avantio of Avantio

Replied July 2017

Good morning Clara, Thank you for taking the time to review Avantio Software. We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work. Please do not hesitate to contact us if you need anything. Kind regards, the Avantio team.

July 2017

Natalia from SingularStays

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Really good software and professional team

Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations.

Pros

We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Cons

Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

Response from Avantio of Avantio

Replied July 2017

Thanks for leaving a review for Avantio Natalia. We are all very happy to hear how working together with Avantio has helped grow your business! Our team of technicians is dedicated to making improvements to help you run your business and increase your bookings and our team is always here to support you! A big thanks, from all the team at Avantio!

July 2017

Veronika from Bristol Sunset Beach

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Wonderful collaboration from the first day

Pros

It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Cons

Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

Response from Avantio of Avantio

Replied July 2017

Dear Veronika, Thank you for taking the time to review Avantio software. We are very happy to hear your feedback. We work very hard to provide the best service to help our clients and we regularly make improvements to the software to make it best meet your needs. Please do not hesitate to contact us to discuss anything further. Best regards, The Avantio Team.

March 2018

Diana from Great Villas Ibiza

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

A professional and reliable partner

Pros

We manage multiple villas in Ibiza and have been with Avantio around 2 years.
Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.

Customer service is excellent and they & my account are extremely responsive.

Cons

Negative: A few parts of the interface could be touched up and improved.

Also Avantio takes a little too long to navigate from one page to another at times.

Response from Avantio of Avantio

Replied May 2018

Hi Diana! Thank you for leaving us a review! We are pleased to hear that you are benefiting from using our software and that we have helped to boost your business. We have a committed technical team here working on new developments so that we can continue to improve the tools available to you. Best wishes, The Avantio Team.

November 2017

Jasmina from Real estate and holiday homes

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Very happy to have such a time saving and easy to use software that helps with product distribution.

Pros

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

Cons

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

Response from Avantio of Avantio

Replied November 2017

Thanks for leaving us a review Jasmina! We're very happy to hear how the software and the Channel Manager are helping your business to save time with property management. It's an aspect that our team of technicians focus on, to significantly reduce the time spent on day to day and manual tasks. Thank you also for your comments about new features, I will pass these on for consideration. Looking forward to continuing to work together! Kind regards, The Avantio Team.