Lodgify

RATING:

4.5

(814)

About Lodgify

Lodgify is the #1 All-In-One Vacation Rental Software that simplifies the process of managing a vacation rental business. Easily create a bookable website, synchronize property data and availability across other channels, and manage all tasks, guest reservations, and communications in one place. Connect to top booking platforms like Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Expedia, and more with our Channel manager. Streamline housekeeping and task management with our intuitive app, and centralize guest communications with our unified inbox, managing all interactions from a single, user-friendly platform. Automate every aspect of your vacation rental business in one centralized platform. Whether you own a single vacation rental or manage 500+ properties,...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Lodgify Pricing

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Starting price: 

$17.00 per month

Free trial: 

Available

Free version: 

Not Available

Automatically sync calendars, rates and reservations across channels in one central platform with Lodgify's Channel Manager.
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Lodgify Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lodgify

1 - 5 of 808 Reviews

Kerri

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2023

We love Lodgify for so many reasons

User Profile

Elio

Verified reviewer

Hospitality

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Lodgify partner since 2016 and growing with it

I have grown our company Mondosol scaling from 10 to 100 properties allowing more direct bookings and control overall

PROS

I like the website builder, channel manager, reservation system. I also like that I can receive payments on the percentage I decide and I can communicate with the guest with automatic messages.

CONS

Improving customer service is a must and they are working on with new agents. Making it easier to work with sub users as a property manager or simply giving access to staff or others. I would live a better integration with other channel manager

Vendor Response

Hi Elio, thank you for taking the time to review Lodgify. We're so pleased you're happy with our software and that it has helped you grow your business and increase direct bookings. Your comments have been fed back to the wider team and we will keep them in mind for future integrations. Thanks for being a loyal Lodgify user ¿ we're proud to have you on board! Kind regards, The Lodgify Team

Replied April 2018

User Profile

Deanna

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

A game changer for vacation rentals

PROS

Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that! Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.

CONS

Some of the widgets are a little restrictive. I have managed to work around most of them. My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.

Vendor Response

Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running. It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year! We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018! Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent. Have a great booking-filled year! The Lodgify Team

Replied January 2018

Elia

Hospitality, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Leap Ahead for Future Proof Escape

Booking engine was our main challenge as well as channel manager as reservations to be synchronized so Lodgify will benefit that all properties will line up under Lodgify at the end of day that's why i emphasize importance of supporting LITE program s will be the perfect startup for long term partnership

PROS

Lodgify is the only logic partner to Go with featuring your business across the platform. Most important is that you can start with no major losses on the contract you have the chance of upgrading your product facilities based on the feedback received from your ongoing start up solution with opportunity to leap ahead advancing through upgrading your product or downgrading so you feel confidently safe

CONS

Lite program should be considered the importance entry panel where 3.9% not a small amount but reasonable with condition that Lodgify may allow that we feature our own domains as will have chance to invest on marketing and promoting our selected domains where initial technical support is required at least for limited hours only in addition to payment gateway where had challenge then managed it all with the amazing support from your sales team member Manos

Reason for choosing Lodgify

Introductory level was more flexible and Lodgify team members were technically hands on and willing to move this extra mile for meeting our expectation so its always about people then technology and flexibility with simplicity

Vendor Response

Hello Elia, Thank you for sharing your experience with Lodgify. We're thrilled to hear that you feel confident and safe with our platform and appreciate your positive comments about our flexibility, simplicity, and technical support. We understand that the pricing of our Lite program may seem high, but we believe that it offers great value for our customers. We also appreciate your feedback about offering limited hours of technical support for the Lite program and featuring your own domains. These are important suggestions that we will take into consideration as we continue to improve our platform. We're glad to hear that our booking engine and channel manager have helped solve some of your main challenges with vacation rental management. We hope that our platform will continue to benefit your business in the long term. Thank you for choosing Lodgify as your partner. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to help. Best wishes, The Lodgify Team

Replied March 2023

Marie

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2018

Looks fantastic but Crashes frequently and backend needs improvement

I'd really love it, even without the mobile app if they fixed the default search to allow you to set a minimum and if the website did not crash so often.

PROS

User friendly. It looks great and, when it's working, the site is intuitive and easy for new site visitors to figure out. Searching the calendar is simple so guests can see overall availability. Having a full photo gallery is great- you are not limited with images.

CONS

You can not add custom pages beyond the template that is already there. We connect it to our already existing website so we can lead people to our page that sells gift certificates etc and to our faqs. The website crashes frequently. So far we have been using the website for 8 weeks and in that time we have experienced 4 major crashes (2 on weekends when there is no tech support) that have lasted all day and prevented anyone from being able to book or see our site listings. I'd estimate this has cost us lost revenue from bookings. No small number as our website does. We have reached out to lodgify each time and though nice, they never seem to know what the problem could be and when it works again they just say "well it's working now!"...until the next system fail. If you have a two night minimum there is no way to make the search default to two nights- it defaults to one night and if someone clicks search it just looks like you have absolutely no availability. for example if they put in July 6th as the check in date then July 7th is automatically entered as the checkout date (even if you have a two night minimum. There is no way to let the people know they have to enter in two dates on the mobile version (where most of our users come from) so many of our users just give up and think we are completely booked all the time. The only place to write that we require two nights is in the site descriptions and we have to go through a paragraph explaining that guests must search for two nights in order to see availability. This might not sound like a big deal but if it automatically defaulted to two nights then we'd see a 20% increase in bookings as people would not give up before reading the site descriptions. People might want to only pay for one night, but they would book for two if they realized there was a two night minimum. They also lied to us when we signed up in order to get our payment and assured us that there would be a mobile app within a week of when we signed up. We let the sales agent know this was very important to us and she guaranteed it. When I contacted someone a month later asking about the status of their mobile app the person I spoke to said he had no knowledge of any mobile app and there were no plans for one and tried to tell me I had misunderstood (nope- had it in writing over an email).