Lodgify Software

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About Lodgify

Lodgify is a cloud-based software system designed for vacation rental owners, property managers and bed and breakfast innkeepers. With Lodgify’s software, users can easily build an optimized vacation rental website in multiple languages, accept direct bookings with credit card payments and oversee all of their daily operations. The channel manager allows users to synchronize calendar availability, reservations, photos and information with major distribution sites such as Airbnb, Booking.com and Expedia. The centralized reservation system receives all inquiries in one inbox, allowing the user to manage all requests and bookings from one place. In addition, instant calendar updates and real-time availability reduce the possibility of overbooking, and features such as...

Lodgify Pricing

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Starting price: 

$11.00 per month

Free trial: 

Available

Free version: 

Available

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All Lodgify websites come with a powerful vacation rental booking system seamlessly built into the design. Instantly receive bookings and online payments from the very first day.

Lodgify User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 410 reviews

User Profile

Deanna

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

A game changer for vacation rentals

Pros

Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that! Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.

Cons

Some of the widgets are a little restrictive. I have managed to work around most of them. My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.

Response from Lodgify

Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running. It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year! We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018! Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent. Have a great booking-filled year! The Lodgify Team

Replied January 2018

Valerie

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Loving Lodgify

I love Lodgify. I recently moved over my 2nd property and an 99% sure I'll onboard our 3rd property in the summer. [SENSITIVE CONTENT] was a fabulous onboarding specialist.

Pros

Lodgify is very user friendly and I love that you can do a lot yourself.

Cons

Customizing the checkout page and think improving the website builder would be helpful. You can really only change things if you know how to write code.

Reasons for choosing Lodgify

Ease of using the system, custom and automatic email notifications to clients

Reasons for switching to Lodgify

Loved using Lodgify for Dye House. LH was inaccurate when it comes to pulling reports, $ never tied out correctly. Many limitations to the system.

Response from Lodgify

Hello Valerie, Thank you so much for your wonderful review about our software and our team. We are glad that you found an easy and integrative solution for your vacation rental business. Can't wait for you to onboard your third property! Best Wishes, the Lodgify Team

Replied March 2022

Shelina

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

March 2022

Not happy with Customer support

Loved [SENSITIVE CONTENT] HATE Lodgify

Pros

[SENSITIVE CONTENT]- Who who handled the onboarding of the system was fantastic. But after you finish your 3 calls to set up the support is AWFUL!!!! I would not recommend this app and I am looking for a new one where I can get better support when I need it.

Cons

Continuous issues between website, ssl, domain connection and linking to airbnb/vrbo. The provide videos that are not helpful and if the video doesent answer your specific question you have to email. Some situations we need immediate response as it is costing us loss of customer because issue cant be fixed.

Reasons for choosing Lodgify

Looked like the simplest system with good support. Boy was I wrong!

Response from Lodgify

Hello Shelina, Thank you for your feedback. At Lodgify, we pride ourselves with our excellent customer service, so I am disappointed that you didn't receive the care and assistance I would expect. We will use this feedback to help make us better. Kind Regards, The Lodgify Team

Replied March 2022

Steve

Verified reviewer

Company size: 1 employee

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Lodgify - because life's too short

Great experience. Very quick and helpful support.

Pros

Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!

Cons

Reports are very limited. The price for the premium version is too high

Reasons for choosing Lodgify

Lodgify offered a more simple changeover

Reasons for switching to Lodgify

To save time and project a more professional image

Response from Lodgify

Hi Steve, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. All the best, The Lodgify Team

Replied February 2022

Konstantinos

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

All in one vacation rental software

Super, great customer service team, they are always answering every question with details and help until the issue gets solved. Onboarding was easy with the helping agent provided.

Pros

How properties are displayed similarly to other channels so customers are familiar with the look.

Cons

Promotions set up has errors often and complicated to remember what can be exported and how. Would be great to apply more custom promos.

Reasons for choosing Lodgify

Seems more professional

Reasons for switching to Lodgify

The website was not looking professional with Wordpress as it looks better with Lodgify for vacation rentals. Travelnest fees are higher than using Lodgify when calculating our average stays

Response from Lodgify

Hello Konstantinos, Thanks for your amazing review about our software and our team. It's great to hear you're finding an easy-to-use solution and are finding our team super helpful. Best Wishes, The Lodgify Team

Replied April 2022

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