--- title: "Tokeet Software Reviews, Demo & Pricing - 2026" description: "Review of Tokeet Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/vacation-rental/tokeet-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / Tokeet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/vacation-rental/tokeet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/vacation-rental/tokeet-profile/alternatives/) # Tokeet Review From $9.99-$649.99/month Free version Free trial 6 plans Wondering if Tokeet is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Tokeet 3.7 [(147)](https://www.softwareadvice.com/vacation-rental/tokeet-profile/reviews/) Pricing Starting at $9.99 flat rate per month ### About Tokeet Tokeet is a vacation rental management solution, which helps businesses handle reservation inquiries from multiple channels, process invoices and accept online payments on a unified platform. It offers a website builder, which enables organizations to create rental websites with custom layouts and designs in real-time. Using Tokeet’s rate management module, administrators can define custom pricing based on the minimum and maximum stay limits and modify rental rates for weekends across various booking channels. Features include e-signature capturing, SSL encryption, notifications, reporting and more. Employees can utilize mobile applications to view, track and edit online bookings, synchronize calendars and generate quotes using Android and iOS devices. Tokeet supports integration with various third-party applications and booking platforms such as Stripe, PayPal, MailChimp, Booking.com, Airbnb, Expedia, Dropbox, Slack, TripAdvisor and more. Pricing is available on a monthly subscription and support is extended via documentation and FAQs. Wondering if Tokeet is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## Tokeet User Interface ## Popular Tokeet Alternatives Main Product Tokeet 3.7 [(147)](https://www.softwareadvice.com/vacation-rental/tokeet-profile/reviews/) Ratings Breakdown - 3.74Ease of use - 3.84Value for money - 3.83Customer support - 3.71Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Yanolja Cloud Solution Channel Manager](https://www.softwareadvice.com/crm/ezee-centrix-profile/) 4.7 [(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.78Customer support - 4.63Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/) 4.3 [(254)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.96Value for money - 4.25Customer support - 4.14Functionality Pricing Starting at €42.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(485)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.17Value for money - 4.26Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price ## Tokeet Pricing and Plans Starting price: $9.99 per month Free Trial Free Version Entry Plan $9.99 flat rate, per month Plan includes: - 1 Max Rental - Channel Manager - Mobile App - Reservation Manager Owner Plan 5 $39.99 flat rate, per month Plan includes: - 5 Max Rentals - Channel Manager - Integrations - Mobile App - Payment Gateways - Reservation Manager - Website Builder Owner Plan $64.99 flat rate, per month Plan includes: - 10 Max Rentals - Channel Manager - Integrations - Mobile App - Payment Gateways - Reservation Manager - Website Builder Agent Plan $79.99 per month Plan includes: - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Manager Plan $199.99 flat rate, per month Plan includes: - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Unlimited Plan $649.99 flat rate, per month Plan includes: - 10000 Max Rentals - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Tokeet Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of Tokeet Accounting Alerts/Notifications API Booking Management Calendar Management Channel Analytics Customer Support Dynamic Pricing Email Templates For Vacation Rentals Front Desk Management Guest Communications Invoice Management Lead Management Mobile App Multi-Channel Management Multi-Property Online Payments Partner Management Rate Management Real-Time Notifications Reminders Rent Collection Vendor Management ## Tokeet Integrations Stripe Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## Tokeet User Reviews ## Tokeet customer ratings - Overall rating: 3.7/5 - Total reviews: 147 ### Rating distribution - 5 stars: 72 reviews (49%) - 4 stars: 29 reviews (20%) - 3 stars: 7 reviews (5%) - 2 stars: 10 reviews (7%) - 1 star: 29 reviews (20%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.8/5 - Customer support: 3.8/5 - Functionality: 3.7/5 --- ### Not a good product...not a good company - Overall rating: 2/5 - Reviewer: Gerald A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The calendar function is as nice if not nicer than the best competitors out there. #### Cons The product got more confusing and frankly worse after they did the last major release before I left --- ### Sympl.cm best channel manager - Overall rating: 5/5 - Reviewer: Alexandre K. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After 2 years of using smoobu, I switched to Sympl.cm, the limited version of ToKeet for less than 5 properties. It's so much powerful compared to smoobu and cheaper. Support is great also with fast answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm really excited by the integration with Airbnb and Booking, the way rates are managed and synchronized (I'm using automatic rates which works fine). I'm also great to share a calendar with the staff that clean my property. #### Cons The integration with VRBO that requires a stripe account. The limit of sending only one mail per event (booking creation) #### Reasons for choosing Tokeet Far better quality/price when managing few properties #### Reasons for switching to Tokeet Bad support for VRBO and lack of calendar sharing --- ### Promising but VERY Disappointing - Overall rating: 1/5 - Reviewer: Krystal K. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Aside from my primary job listed here, my husband and I own two cabins that we rent out as nightly rentals. We use all of the normal channels and were attracted to Tokeet because it looked like it would have the functionality that we need in connecting those channels to track our reservations in one place. Our first impression was good. Setting the cabins up and connecting the channels (Booking.com, VRBO, etc) was super easy. The import/export and/or syncing from the channels seem to work as advertised and makes it appear to be a super promising solution for anyone managing reservations across multiple channels. Probably the BEST thing about Tokeet is that the Customer Support Staff is SUPER responsive. They're located all over the world, so you can get an answer at any hour of the day. They try to help when they can. #### Cons Our cabins are primarily busy throughout the summer. All told, we're not taking a ton of reservations right now and because of that, we weren't able to really give Tokeet's features a serious 'test' of capabilities during the 14-day trial. At the beginning of the trial, it was immediately clear to me that Tokeet lacked basic functionality in how the system handles 'Tax' calculations. If you assign a tax, will be applied to ALL rentals. For us, some rentals are taxable and others (rentals to the government) aren't. That would be fine if it allowed me to edit amounts after the fact (perhaps on the Booking Details page), but the system doesn't allow any editing of tax numbers. Even if the tax fields allowed editing, it doesn't seem that the Reports tab has any specific tax report. We got through the trial, figured out some workarounds to the Tax problem, and decided to purchase the annual membership because the channel integrations still made it an attractive option for us. Within a week of purchasing it, we had a slew of reservations roll in and we got to put it to the test a bit more. Many of our reservations book months ahead and we only require a deposit to hold the reservation and then we take the balance of the transaction upon check-in. Tokeet has no way for us to enter a flat rate or percentage deposit. We can only mark the invoices as PAID, UNPAID, or CANCELLED. A SUBMIT PAYMENT option would be all that it needs. Customer Service suggested that we create separate invoices for separate payments, despite the fact that partial payments are available for guests to select if they click an invoice link and pay directly from the invoice page. That shortcoming (on top of the TAX field problems) was the deal breaker for us. We had literally been paid members for about a week and we reached out to Customer Service to request a cancellation and a refund of some sort. Customer Service informed us that they don't do refunds and that we're stuck paying it. I do not recommend this program to anyone. It's a shame that such a quick, responsive Customer Service team is being wasted on a program that falls short in the areas that matter the most. I didn't get the impression that our concerns were put forth towards developing Tokeet into the solution that it really could be. It's a shame because Tokeet is very close to being a truly viable and attractive solution. Instead, it feels that they may have just created a shiny, attractive mock-up that they can hook people to pay for and then they aren't willing to stand by it by having a reasonable refund policy or really turning-the-screws on their developers to start working on their shortcomings. #### Vendor response Thank you for taking the time to write your review; we really appreciate your feedback. Through 2018, we are working on a set of enhancements to our payments and invoice options. Today, you can specify taxes at the property level, or for individual invoices. We also offer an integration with Stripe and PayPal that allows you to charge guests directly in Tokeet. Also thanks for a shoutout to our world-class Customer Success team! The team is available 24 hours a day on live chat and email, as well as via our daily "Tokeet Academy" webinars. We will take the time to learn and improve based on your feedback. Thank you and we hope to be of help in the future! Replied April 2018 --- ### Tokeet for Holiday Lets - Overall rating: 4/5 - Reviewer: Allan M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very effective at managing cross channel bookings. Reporting tools are good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to implement and integrate. Decent website builder. Invoice management and payment tracking is very good and is managed automatically. #### Cons Automation features come at a premium price such as automated guest messaging. Fewer API integrations with other systems and software than some competitors. #### Vendor response Yes, we chose to unbundle certain features in 2019 so that customers can buy the parts they care about. Plus, per-rental pricing doesn't make sense for all the products. We have been actively pursuing more API partnerships for more than a year. Please check tokeet.com/integrations for the latest list. Replied October 2022 --- ### This app makes my life easier in a daily basis - Overall rating: 5/5 - Reviewer: Jorge A. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - The graphics interface is great. - Customer support is very responsive and helpful. Very good library of how-tos. - The relation price-quality is excellent. At a very minimum price, it easily maintains my propriety synched across 6 platforms - Reports are very useful, and the fact that not only it includes revenue but also expenses gives a great overview of how your propriety is performing. - It seems that there is a continuous development of the app, based on the input of users, which is great because more functions can be antecipated. #### Cons The cons are details, in view of my overall experience, but here are some improvement points: - When submitting expenses, the system should allow registering pdf of the bills and not only jpg, as most bills are nowadays sent by email in pdf format - When entering reservations from the calendar screen, the "back" button directs to inquiries and not back to the calendar (where I actually was) - Given that so much information is collected regarding guests, it would be great that reporting had a section where the audience is analysed (to help understand who is the audience, based on nationality, age groups, etc). - it's a pity that the full synchronization (via API) only works for Airbnb, booking and expedia. It would be great to add more API connection possibilities with other popular channels. - It would be awesome to add more functionality to the app, for example, seeing reportings and being able to check-in and check-out guests. --- ### Irresponsible company with shady practices - Overall rating: 1/5 - Reviewer: Ján i. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It is a basic PMS with basic functions, such as Channel Manager or message automation. However, after speaking to a couple of previous Tokeet users, their channel manager has large double booking issue, which has not been solved to date (although they claim different and would tell you anything to sell you stuff). There are much better options on the market, with better functionality and reliability, and for less bucks. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros They have a basic set of tools for property management, althoug it gets quickly expensive when you use all the stuff - more expensive than their competitors. They claim to have a good support, but really no issues are being solved. #### Cons I was lied to several times during the pre sales. [sensitive content hidden]., their sales guy even missed first scheduled call with me, without an apology and came late to a re-scheduled one, which was huge waste of time on my side. They also claim that they are a large multinational company with main office in the US, but that office is nowhere to be found and there is pretty much one person responsible for everything [sensitive content hidden]. I would not recommend their service at at all - shady company with shady practices. When I wrote a review on a different website for them, their [sensitive content hidden] tried to take the review down claiming that they never spoke to me. Totally ridiculous, save yourself time and try a competition. I would suggest you Hostaway, Hostfully or OwnerRez, based on my extensive research and what I tried. --- ### Looks great at the beginning - Overall rating: 2/5 - Reviewer: Nadiya A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Customer service is friendly. Looks user friendly. Lots of cool features (like templates), but most sites like airbnb have them anyway and I dont use them as i prefer customizing my responses. #### Cons Tokeet is nightmare. It looks great at the beginning. But when you start using it, you understand all limitations. Main reason i picked it was synchronization. It is not real time and often delayed. Sometimes even fails for days. Mobile version is worst. It doesnt update reservation. You have to search by name. Also direct messages on Tokeet give no notifications. Calendar doesnt show manually blocked events on mobile. Development team promised to fix it 6 months ago. Still nothing. SEO is bad Your website built of their limited template wont show on google. Also, when reservation is made on expedia or booking.com, calendar gets blocked but you the credit card provided is often fake And it takes time to cancel reservation, meanwhile your calendar is kept blocked unless you manually clear it up. It is very bad especially when it happens on the dates close to the current date as nobody else can book. Calendar is very difficult to work with. I m switching back to blocking calendars manually. Overall if you are a small property management or individual property owner, dont waste your money. --- ### Excellent responsive team who take on our suggestions to develop the technology further - Overall rating: 5/5 - Reviewer: Amanda W. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very easy to use and easy to navigate compared to others who haven't moved on from the last century. Tokeet are very responsive to the needs of their users and ask us for our opinions and suggestions all the time which shows their commitment to customer satisfaction. Really hope that they keep the small community feel even though they are rapidly expanding. #### Cons The app is developing so fast that I feel as though I am being left behind a bit and not using all of the functionality. More training videos would help. Some topic specific webinars wouldn't go amiss either. The Live Chat can vary between really quick and responsive to very slow and long winded as you wait for an answer that is trickled out over a couple of hours. More staff seem to have improved this recently though. --- ### Potentially brilliant App flawed in multiple ways. - Overall rating: 1/5 - Reviewer: Grant M. - Verified reviewer: Yes - Product usage: Used daily for free trial - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Cons First upon registering for my trial I hit immediate roadblocks. I use Stripe and PayPal, but Tokeet requires a plan to use either of these. A free trial should not be limited, my understanding of a free trial is to test all of the Apps functionality. Secondly, I was unable to really manage my account properly while using the free trial. I completed an automated import from AirBnb of my listings. I was unable to remove 4 of the unused listing due to a message Unable to delete rental. This rental has associated inquiries and had a total of 6 listings. Basically 2 active and 4 inactive, which I could not remove. Third, I was constantly forced to add my credit card and select a paid plan, I was unable to remove rentals, I was unable to reduce my listing quantity from 6 to 2 and pay the designated amount for my listing quantity. Lastly, after all of the above nonsense, I figured I would just delete my account completely. I can report it is simply NOT possible to delete your account. They still force you to add a credit card and select a plan just to access my account info and remove my account. All of the above just makes me wonder about this company. And requests to customer service did not pan out. --- ### GREAT application for small hotel and property owners - Overall rating: 5/5 - Reviewer: Allison E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Easy, extremely reasonable pricing, great customer service, packed with features perfect for a small hospitality business that I had not previously found in a single service provider. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy and intuitive UI, integrated payment gateway for both directy bookings and OTA bookings, packed with features like multiple variations of booking engines, free website, ability to create an online guest portal, template and automated messages, etc. Tokeet has made my world SO much easier. #### Cons In the future would love to see more seamless integrations with other OTAs other than AirBnB, booking.com and Expedia. Currently there are limited integrations with other OTAs, but not as easy to manage those. #### Vendor response Thanks for your review, Allison! I'm pleased to tell you that since January of 2019 we have added OTA integrations with Agoda and are about to launch HomeToGo as well as starting work with HomeAway. We should have 95% of the market covered in a few months. Replied August 2020 --- Showing 1 - 10 of 147 Reviews [See All Reviews](https://www.softwareadvice.com/vacation-rental/tokeet-profile/reviews/) ## Tokeet Popular Comparisons [Hostaway vs Tokeet](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/tokeet/)[Lodgify vs Tokeet](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/tokeet/)[Yanolja Cloud Solution Channel Manager vs Tokeet](https://www.softwareadvice.com/crm/ezee-centrix-profile/vs/tokeet/)[Guesty Lite vs Tokeet](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/vs/tokeet/) [Compare All Alternatives](https://www.softwareadvice.com/vacation-rental/tokeet-profile/alternatives/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **10** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **9** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1623) Recently recommended **8** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (485) Recently recommended **4** times Stuck Between Options? 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