This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

This software is SO easy to use, yet still comes with all of the features that our clinic was looking for.

We are still working on the workflow for our practice, but overall it is very easy for new team members to learn, and a relatively smooth switch from paper charts to paperless.

We needed medical records and a system that would download line item detail into Quickbooks so that we could stop doing double entry. We love that Vetter allows for MWI and Abaxis integration.

I was absolutely amazed at how good the customer service is, as they quickly responded all our emails, or calls with answers to all our questions.

I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

Easy to navigate and costumer service is excellent.

Amazing support, very timely with their response. Easy to use and intuitive with more than one way to arrive at a desired outcome.

Overall good experience, however we needed the tax breakdown and unfortunately had to switch programs.

I appreciate the ease of use and incredible support. The best part for me is that I can access the software when I'm on the road.

I am in LOVE with Vetter Software!!! Not only is it EASY to use, easy to obtain, extremely affordable...the Customer Service is above and beyond.

Love the fact that we don't need a server or have to purchase expensive software. Accepting payments is easy with their integrated payment processing and we don't need fancy terminals to do it.

We have made the change from paper to paperless and are improving our reporting and inventory management by using Vetter.

Vetter Customer Service is superb - very knowledgeable about basic uses, always friendly.

The customer support and responsiveness is fantastic and always feel that my satisfaction is of tantamount importance to them. They are always willing to listen to feedback and suggestions.

Really enjoy working with Vetter, wonderful customer support and responsiveness and very intuitive.

The disadvantage was that I had to login into each location when searching for a patient since it was not possible to search for a patient in one location if I was logged in at another.

The responsiveness of tech support is fantastic.

Wonderful- fantastic customer service, even better product.

Vetter is integrated with our outside lab as well as other ancillary businesses that help make the system a true 'all-in-one' program.

Out of all the cloud-based software available (and I have demoed many), Vetter had the best ease of use and the best value for your money.

Easy to use software that did everything I needed without the large upfront cost.

Lack of automated or custom reports. Lack of key metrics and KPIs in reports (e.g. COGS).

I love that it is cloud based , it helps me help clients even when out of the office. You will not find better customer service anywhere!!! They are always there when you need them.

There is no current report that will tell me how much pharmacy inventory is on my shelf and how that compares over time.

Vetter has been an excellent solution, and the team is incredibly responsive to our needs and requests.

Our practice grew rapidly and Vetter improved dramatically over the many months we have been working together.

Flexible and customizable veterinary software, constantly improving.

I like how it's easy to navigate and access. Not overwhelming to understand how to learn.

As always with any PMS software, there are a few new features missing that were present in prior PMS packages.

It is not available offline which can make it difficult to use in remote areas and the inventory section took a while to learn.

We have thousands of dollars invested in this software. We are stuck with this company because it would be way too expensive to move our database to another company.

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software designed to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice!

Features include online booking, digital forms, automated reminders, collaborative SOAP notes, client and patient management, inventory management, one and two-way texting, integrated credit card processing, 30+ partner integrations, a client-facing pet portal, and dedicated 24/7 phone and email support.

Electronic Payments

Status Tracking

Payment Processing

Document Storage

Charting

Calendar Management

Template Management

Data Import/Export

Client Portal

Workflow Management

Alerts/Notifications

Automated Scheduling

Customizable Templates

Accounting Integration

Client Management

Check-in/Check-out

Task Scheduling

Patient Intake

EMR/EHR

Medical Billing

Patient Portal

Whether you’re a solo practitioner or a multi-doctor practice, we’ve got a plan that fits the unique needs of your business. Packages starting at $116/month!

Covetrus Avimark vs DaySmart Vet

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