Acefone call history
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Acefone
Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.
Businesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes...
14 Reviews of Acefone
Average User Ratings
Overall
4.93 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
January 2021
Lee from Strathearn Clinics
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Feature Packed and cheaper than a standard single BT phone line
I recently signed up for an account with Acefone for my company to keep operational during Covid-19 lockdown. I had very little VOIP knowledge but Acefone were extremely helpful. I had one point of contact [SENSITIVE CONTENT HIDDEN]. throughout the whole process and I had as much technical help as needed. The technical support was second to none, they actually did most of the work remotely so this setup is highly recommended even for individuals or companies with limited technical skills. An added bonus is that it works out cheaper than my existing single BT Phone Line. I have no hesitation in recommending Acefone to anyone who wishes to have a professional telephone system at a reasonable cost.
Pros
The setup process was so easy, it was all done remotely by technical support. Loads of features included that usually cost more with other suppliers. [SENSITIVE CONTENT HIDDEN] was a great help when designing a package that best suited my business needs. I would highly recommend.
Cons
Too early to tell, but so far I have no gripes about this software.
Reasons for Choosing Acefone
It all came down to price, the packages were clearly laid out to show what you get and it worked out cheaper than the above alternatives.
Reasons for Switching to Acefone
To get a more professional telephone system with advanced features to assist in remote operation of my business.
January 2021
Thorsten from Dunamis Mind Ltd
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Early feed-back
The service team is exceptional. They are keen to help (also AFTER sales conclusion) with information and also with the set-up to manage call handling on the service panel.
Pros
- There is a central contact database over all applications
Cons
- The contact database has to be duplicated into Acefone's service panel, no synch with online database seem to be possible e.g. with Google, icloud - Even tough 2 phone numbers can be entered with the contact (not much though), only one is offered to dial; there seems to be no selection possible
February 2021
phillip from Inks4you Ltd
Company Size: 2-10 employees
Industry: Printing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
great
Pros
Great product. works well. customer service is great, [SENSITIVE CONTENT HIDDEN] is very helpful
Cons
sometimes the recordings are a little laggy and not clear.
December 2020
Shakeel from ASK Telecoms Ltd
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A great Experience with Acefone
A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help. [SENSITIVE CONTENT HIDDEN] always go above and beyond great customer service. Acefone providing great levels of services on cost and support. I would certainly recommend Acefone if you are in search of new phone system or want to become a reseller/partner.
Pros
Very friendly and having all the features that are need it for telecommunication business and users.
Cons
Acefone made their software very friendly and simple to use and So far all good.
Reasons for Switching to Acefone
Acefone provide a great deal on cost and customer services/
January 2021
Daniel from Talent jaeger
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Acefone Hosted Phone Systems Review
Just signed up and looking forward to checking out the AceFine service. [SENSITIVE CONTENT HIDDEN] was excellent in his explanation of the service on offer and the signup process. Anyone thinking of signing up I would definitely recommend asking for him to talk you through the process. Hopefully the service is as efficient as [SENSITIVE CONTENT HIDDEN].
Pros
features and cost. after reseachinng the marcket Ace Fones came out on top
Cons
not sure yet haven't started, i have just signed up but i will report back once i know!!
