--- title: "AVOXI Software Reviews, Demo & Pricing - 2026" description: "Review of AVOXI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/avoxi-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / AVOXI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/avoxi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/avoxi-profile/alternatives/) # AVOXI Review From $19.99-$39.99 Free trial 3 plans Wondering if AVOXI is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AVOXI 4.8 [(59)](https://www.softwareadvice.com/voip/avoxi-profile/reviews/) Pricing Pricing available upon request ### About AVOXI AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Their platform is designed to enhance customer engagement and streamline business operations through features like voice services, call tracking, and comprehensive analytics. AVOXI caters to businesses looking to optimize international communication and provides tools for workforce management and customer interaction. They offer scalable solutions that are particularly beneficial for companies in need of flexible, reliable telephony infrastructure to support global connectivity. Wondering if AVOXI is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## AVOXI User Interface ## Popular AVOXI Alternatives Main Product AVOXI 4.8 [(59)](https://www.softwareadvice.com/voip/avoxi-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.62Value for money - 4.84Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(885)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) 4.5 [(96)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.36Value for money - 4.44Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) 4.6 [(96)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.59Value for money - 4.56Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/) 4.4 [(690)](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.18Value for money - 4.57Customer support - 4.34Functionality Pricing Starting at $25.00 per month Get Price ## AVOXI Pricing and Plans Starting price: $19.99 Free Trial Free Version Launch $0.00 per user Plan includes: - Call Insights - Call Recording - Disaster Recovery - External Call Forwarding - Number Catalog - SIP Trunking - Truelocal - Virtual Attendant Contact $19.99 per user Plan includes: - 20+ Integrations - Agent Webphone - Call Insights - Call Recording - Disaster Recovery - External Call Forwarding - Live Monitoring - Mobile App - Number Catalog - Onboarding Coach Read More Engaged Enterprise $39.99 per user Plan includes: - 20+ Integrations - Agent Webphone - Call Insights - Call Recording - Customer Project Manager - Disaster Recovery - External Call Forwarding - Live Monitoring - Mobile App - Number Catalog Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AVOXI Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of AVOXI Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Automated Attendant Automated Routing Blended Call Center Callback Scheduling Call Center Management Call Disposition Caller Profiles Call Logging Call Queues Call Reporting Call Routing Call Scoring Call Tagging Call Tracking Call Tracking Metrics Collaboration Tools Communication Management CRM Customizable Caller ID Customizable Reports Dashboard Data Import/Export File Transfer For Cloud Phone Systems Inbound Call Center IVR Live Chat Manual Dialer Mobile Access Monitoring Multi-Channel Communication Multiple Scripts Multiple User Accounts On-Demand Recording Online Voice Transmission Outbound Call Center PBX Performance Metrics Phone Key Input Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Reporting & Statistics Ring Groups Role-Based Permissions Scheduled Recording SIP Trunking Survey/Poll Management Third-Party Integrations Video Call Recording Virtual Extensions Voice Customization VoIP Connection Workforce Management ## AVOXI Integrations Google Ads Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review Bitrix24 Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Help Scout Integration rated undefined from -1 review See all 25 integrations ## AVOXI User Reviews ## AVOXI customer ratings - Overall rating: 4.8/5 - Total reviews: 59 ### Rating distribution - 5 stars: 50 reviews (85%) - 4 stars: 8 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Virtual Norwegian number with forwarding. - Overall rating: 5/5 - Reviewer: Osama K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once we got a local number for Oslo, it was easy to setup and use. When someone calls the number, we have the option to forward it to mulitple numbers. You have one number that can go to different people. I make it go to [SENSITIVE CONTENT HIDDEN] mobile. There are a lot of options like the setting the time or ring at the same time. It has lot of features. Customer support is good. Price is very reasonable. #### Cons For Norway, it took some time to get verified. They needed certain documents and tax numbers. Otherwise, Avoxi is quite good. I would prefer call recording to be free for the first 60 minutes. Not many people call us, but that's not their fault. #### Reasons for switching to AVOXI cost less --- ### 1st AVOXI review - Overall rating: 5/5 - Reviewer: Ryza S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliability of routing and ease of configuration. Excellent customer support from both Sales and Tech. #### Cons None so far. We had few issues related to failing calls, AVOXI was able to resolve within SLA. --- ### Call Center during Pandemic Situation - Overall rating: 4/5 - Reviewer: Westley F. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered The support is great, we implemented this during pandemic situation to support our initiatives and business. Other than the small hickups during launch, overall usage for the pass few months has been smooth sailing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think the flexibility to deploy multiple numbers across multiple countries with ease of reviewing dashboard. #### Cons Some countries had technical difficulty due to the network carrier partners, I suggest to constantly review with your partners to ensure smooth operation. #### Vendor response Hi Westley. Thanks for taking time to provide this feedback. It's extremely valuable to us! Team AVOXI Replied October 2020 --- ### Good hearted Innovation driving great change in VA Automation for our business - Overall rating: 5/5 - Reviewer: William F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered I really like this company. They don't take customer retention for granted and are very fair, kind and competent. They have created a great product that can actually integrate with other Chat systems if you get your head around email parsing and other automation including voice to email recording, which you can do amazing things with interms of analysing emotions. (Please use for good people!) It is the start of a great robot for you if you are a business owner looking to get your focus back. Well done to them for not following the crowd and bringing their creative offerings to social enterprises like mine. These are the ideas that will change the world one transaction at a time, not meditating in a cave to self serve one's inaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The usability and organisation of the logic in a way anyone can understand and the assistance from staff who literally were prepared to walk me through the steps setting it up. #### Cons It is clearly a leading edge idea from non complacent thinkers so being new, there were some visual dashboard display issue that may have been addressed already after many welcome follow up calls from their team. #### Reasons for choosing AVOXI Much more controllable complexity and a more sophisticated, reasonably priced service. #### Reasons for switching to AVOXI I saw their features and what they promoted, tested it and was more than happy, not finding any other alternative. #### Vendor response William. We appreciate all of your kind words and constructive feedback. We are constantly enhancing the platform and I hope you've noticed some of the improvements since your review. Replied September 2020 --- ### Honest review - Overall rating: 5/5 - Reviewer: Fernan G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It was good, all issues were able to resolve asap. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I find it very easy to use and easy to navigate and not complicated #### Cons Those little issues sometimes, incoming and out going. #### Reasons for choosing AVOXI I'm using it before from my previous company and it was a very good product. --- ### Feedback - Overall rating: 5/5 - Reviewer: Siby J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Customer support is excellent.We don't have to wait in que to talk to a technician. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the functionality of the service . It is stable and never go down . Maintenance schedules are informed informed in advance , so they wont affect our services . #### Cons At present I don't have any bad experience . --- ### AVOXI is an AWESOME Business Tool! - Overall rating: 5/5 - Reviewer: Yvette R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience with AVOXI has been great! I've been able to advertise my services via social media and provide a call to action without giving up the privacy of my cell number #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AVOXI is very user friendly and has various features that enables a small business to function like big businesses do. The ability to have a system that allows you to take inbound calls professionally , even off hours, with virtually just your cell phone is PRICELESS! #### Cons The are so many features that AVOXI offers, it would be great to have a downloadable PDF with the features and how to activate them. However, their customer service staff is more than cable of walking you through the process. --- ### Well done to [SENSITIVE CONTENT] in support - Overall rating: 4/5 - Reviewer: Nelson G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Great #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. The product is user friendly . #### Cons More call features would be great as well. #### Reasons for choosing AVOXI none --- ### Good experience - Overall rating: 5/5 - Reviewer: Carlos F. - Verified reviewer: Yes - Industry: Building Materials - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered It is a very indispensable software at a cheap price to many companies that use avoxy, easy to use and have a very stable platform and reduces company costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a software that came to reduce the costs of the company and it is also very stable and easy to use and its support platform is very friendly and its quick solution in some problems. #### Cons I have no opinion about it; But , At the moment I have no words, the software is very stable and safe and also I have the experience of few supports with reporting problems, it is very stable. #### Vendor response Thanks for your feedback Carlos! We are happy to hear that you find the platform so easy to use! - Team AVOXI Replied October 2020 --- ### Excellent Support - Overall rating: 5/5 - Reviewer: Renat G. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Avoxi is user-friendly and reasonable cost with excellent support. #### Cons Everything is excellent; Avoxi is user-friendly and reasonable cost with excellent support. --- Showing 1 - 10 of 59 Reviews [See All Reviews](https://www.softwareadvice.com/voip/avoxi-profile/reviews/) ## AVOXI Popular Comparisons [Ringover vs AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/vs/ringover/)[LiveAgent vs AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/vs/liveagent/)[Amazon Connect vs AVOXI](https://www.softwareadvice.com/call-center/amazon-connect-profile/vs/avoxi/)[HoduCC vs AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/vs/hoducc/)[CallHippo vs AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/vs/callhippo/) [Compare All Alternatives](https://www.softwareadvice.com/voip/avoxi-profile/alternatives/) ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **5** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **4** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **3** times Stuck Between Options? 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