CALLTURE Software

4.00 / 5 (1)

About CALLTURE


CALLTURE Communications is a cloud-based phone service that helps business and residential users to communicate with their staff and clients via phone, email, chat, video and text messages. It includes an interactive voice recorder (IVR), multiple extensions, voicemail recording and playback, on-hold music and call blast features.

Based out of Canada, CALLTURE enables businesses to make unlimited inbound and outbound calls throughout the country. It allows business to record, set up and play greeting messages for their callers. Callers can also leave voicemails in case they are not connected with an agent.  

CALLTURE comes with a PBX phone system that enables callers to make and receive calls, route calls to peers, divert calls to their landline or personal mobile and leave voicemails for their callers when they are away. The phone system includes features like 3-way calling, caller ID, speed dial, speakerphone, distinctive rings and more.

CALLTURE is available on a per user per month subscription basis and offers phone-based technical support.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

1 Reviews of CALLTURE

Overall rating

4.00 / 5 stars

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August 2018

Keith from Seychelle Media

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

August 2018

Good, but There May be Better Options

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Pros

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.