Digium Switchvox vs Zoom

Digium Switchvox has 26 reviews and a rating of 4.04 / 5 vs Zoom which has 7257 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.04 / 5 (26)

4.61 / 5 (7,257)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 23, 2020

December 3, 2020

Pros/Cons

  • Pros

  • Digium Switchvox is easy to use as it has a familiar interface. Plus, it is easy to control and configure.

  • This software is currently used to maintain our current phone system

  • Cons

  • The UI is powerfull but adding lot of elements in layout can be difficult to track all calls, server resources and trunk calls

  • Support (paid) is horrible. System critical issues take days sometime weeks to get resolved. In Hindsight, if I knew there support was so bad I would not have invested in this system.

  • Pros

  • Works every single time. Great sound quality and very clear video. Love the ease of use.

  • Really easy to use and pick up on, great interface

  • Cons

  • The backgrounds are fun, but actually a bit scary for little children (anything not close enough to the camera is faded out - sometime that includes people or body parts.

  • The remote function was not very intuitive, however it excels as a webinar.

Pricing

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Advisor Recommendations & User Awards

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux