Avaya IP Office is a comprehensive communications and collaboration solution designed for small to midsize businesses. It’s capable of scaling up to support 2,000 users, so your phone system can easily expand as your business grows.
Moreover, IP Office is available in a number of editions with different levels of functionality (e.g., mobility convergence, unified communications and call center) so that you can choose a phone system closely tailored to your business model. Licenses are available for basic users, office workers, teleworkers, mobile workers and power users, so you can make sure that each employee has the precise set of communication capabilities they need.
IP Office offers a number of the powerful unified communications capabilities that enterprises require in their phone systems at a price suitable for smaller organizations. It integrates via Telephony Application Programming Interface (TAPI) with other Avaya applications as well as third-party contact management software. Users also benefit from powerful features such as multiple auto attendants, auto dialing, conferencing (conferences can support up to 64 participants), voicemail-to-email and call forwarding to mobile. IP Office can be deployed as an applicance, dedicated server or virtualized software.
John from El Super
Employees number: 5,001-10,000 employees
Read the instructions on how to use the system it's very rich but it does take some getting used to.
I have been using the Avaya system for years, it's the only system I've ever known in all the organizations I've ever been in. It's very intuitive and very easy to set up voice mails, call forwarding, call blocking, away messages, and you can also set it up online.
Because it's so robust there's a lot of different uses for the phone program and it's hard to remember all of it's functions. One can argue that this is good or bad but it depends on your nature.
Jack from Baxter
Employees number: 51-200 employees
We added Mutare software to our system for converting voice mail to text, this has been a great addition to the Avaya System, one I would recommend.
Have used Avaya P Office in our business for 6 years now and was a great decision to go with this product. Has been reliable system for us, Avaya had the options and features we needed. Support from Avaya has been superior to what I would have thought we would get. Works great and is reliable.
Did cost money, wasn't the cheapest system out there, but think we have gotten more that what we paid for it. Well worth every penny we paid.