

GoTo Connect Software
FrontRunners
About GoTo Connect
GoTo Connect Pricing
Tier 1 : $29.95 Per Device (1-4 users) Tier 2 : $25.95 Per Device (5-9 Users) Tier 3: $23.95 Per Device (10-24 Users) Tier 4: $21.95 Per Device (25-49 Users) Tier 5: $19.95 Per Device (50-100 Users)
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Not Available
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Video meetings with chat
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GoTo Connect User Reviews
OVERALL RATING
Showing 1 - 5 of 603 reviews
Annette
Company size: 2 - 10 employees
Time used: Less than 12 months
Review Source: Capterra
June 2021
Ease of use

Arvind
Verified reviewer
Company size: 10,000+ employees
Industry: Telecommunications
Time used: Less than 2 years
Review Source: Capterra
April 2022
A Really Effortless Collaborating Tool
Pros
GoTo Connect works excellently from wherever my teammates are residing. Moreover, this remarkable software is exceedingly effortless to set up and operate. Also, I love that I can seamlessly design custom call routing. I can join numerous essential meetings and calls from my office computer, or through my smartphone.
Cons
If the internet connection is slow, pick-up calls become actually frustrating. GoToConnect definitely requires substantially high-speed internet so that attending a call is smooth. This is the utmost dislike of GoToMeeting.
Rahul
Verified reviewer
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
October 2021
Perfect Product for All-in-out
It's one of the least buggy software out there when it comes to video and audio conferencing.
Pros
It's the perfect approach in combing everything starting from video calling, to audio conference and remote desktop control.
Cons
The thing I dislike about the software is the lack of support. There is very limited documentation on how much you can push the product to get the most out of it. More there is a limit on how much you can
Reasons for choosing GoTo Connect
It was a cheaper option
Reasons for switching to GoTo Connect
There were a lot of constraints with the business account
Dominic
Company size: 2-10 employees
Industry: Wholesale
Time used: Less than 2 years
Review Source: Capterra
April 2022
Inexpensive VOIP phone system
Saved a lot of money using their VOIP over using a traditional landline provider. Voice quality is excellent . They have capability of voicemail and forwarding phone numbers all in the admin panel
Pros
This software is very easy to use once you learn a little bit about it. It has great voice clarity. If you have problems setting it up you can contact customer service and they can log into you system and walk you through the steps to set something up. No long wait times foc customer service either.
Cons
Everything about the system is pretty straight forward. I have not found any features that are missing.
Reasons for choosing GoTo Connect
Go to was able to provide physical telephones at a reasonable cost as well as all programming and set up.
Reasons for switching to GoTo Connect
Cost and customer service. Cincinnati Bell has terrible customer service and expensive cost to operate
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
October 2019
It works, but not well, and it has such great potential.
Jive allows us to have multiple company phone numbers and extensions without the need for landlines or phones. It allows employees to receive work calls on their personal cell phone, so they don't have to carry two phones to have a company number. Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features. Overall, this product would be amazing if the app were faster and didn't crash all the time, and if calls made through the app were more reliable.
Pros
It's cheap. This provided a cost saving solution to our communications needs. It also allows us to assign phone numbers to employees' personal cell phones without using their personal data or phone usage. It can be used with or without landlines. Phone numbers and ring plans are easy to set up, and multiple phones can be rung at the same number.
Cons
The app is slow and takes a long time to switch screens and load data. It crashes often, and nearly always experiences some type of error that requires me to wait for the app to respond or close the app. The crashes don't affect phone calls, but seem to only affect my ability to access data such as recent calls, contacts, etc. Even when it crashes, I still receive calls. Sometimes calls made or received through the app cut out like there is bad cell service, even when I'm connected to reliable, high speed wi-fi (50mbps). Because of this, I've chosen to switch my ring plan to have calls forwarded to my cell phone number, rather than receiving them on my cell phone through the Jive app. I have unlimited minutes, so it's not an issue. I only have to open the app to make an outgoing call, and only when I need the company number to appear on the recipient's caller ID rather than my personal number.
Reasons for switching to GoTo Connect
We switched for the cost savings and additional functionality such as ring plans that we can edit ourselves any time without having to contact the phone company or IT department.