

Sideline Software
About Sideline
Sideline Pricing
New users can try Sideline 7-days for free. After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.
Starting price:
$9.99 per month
Free trial:
Available
Free version:
Not Available
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Sideline User Reviews
OVERALL RATING
Showing 1 - 5 of 58 reviews
Anonymous
Time used: More than 2 years
Review Source: Capterra
March 2022
Great service to ditch the landline

Scott
Verified reviewer
Company size: 1 employee
Industry: Public Relations and Communications
Time used: Less than 2 years
Review Source: Capterra
December 2019
Second number heaven
Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.
Pros
I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.
Cons
Wish the price was a little bit cheaper per month, maybe by like $3-5.

Response from Sideline
Thank you so much for sharing!
Replied June 2021
Ross
Company size: 1 employee
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
August 2021
Great service to ditch the landline
Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful.
Pros
I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.
Cons
There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.
Reasons for choosing Sideline
Sideline just seemed like a better deal for my particular needs.
Reasons for switching to Sideline
I was able to save quite a bit and gain a ton of features by switching to the mobile option versus landline.

Response from Sideline
Hey Ross, Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!
Replied August 2021
Braden
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 12 months
Review Source: Capterra
February 2017
An OK Cheap Start
I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.
Pros
Free. Works pretty well. Call quality same as any phone. Offers texting and calls.
Cons
Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.
Angela
Company size: 2-10 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
April 2020
Great tool for collectors
It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.
Pros
It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.
Cons
The increased the cost of the subscription. Other than that the product is great and offers great features for the price.
Reasons for choosing Sideline
When we used Skype and made calls our number showed "as private" so many of our customers did not answer the calls. Definitely not what we were looking for.

Response from Sideline
Thanks for sharing your feedback, Angela. We appreciate your honest review. Feel free to reach out if you ever need help with the app!
Replied June 2021