Sideline Software

Sideline Software

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Find out more:

About Sideline

With 11 million downloads and counting, Sideline is the easiest way to streamline your mobile communication. A dedicated 2nd number keeps your calls, texts, and voicemails separate from your native number. Plus, organize your communication and put your phone to work with powerful texting tools....

Sideline Pricing

New users can try Sideline 7-days for free. After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Not Available

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Sideline User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

3.5

Functionality

4

Showing 1 - 5 of 58 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2022

Great service to ditch the landline

User Profile

Scott

Verified reviewer

Company size: 1 employee

Industry: Public Relations and Communications

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

December 2019

Second number heaven

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.

Pros

I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Cons

Wish the price was a little bit cheaper per month, maybe by like $3-5.

Response from Sideline

Thank you so much for sharing!

Replied June 2021

Ross

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2021

Great service to ditch the landline

Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful.

Pros

I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.

Cons

There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.

Reasons for choosing Sideline

Sideline just seemed like a better deal for my particular needs.

Reasons for switching to Sideline

I was able to save quite a bit and gain a ton of features by switching to the mobile option versus landline.

Response from Sideline

Hey Ross, Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!

Replied August 2021

Braden

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

February 2017

An OK Cheap Start

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros

Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons

Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Angela

Company size: 2-10 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

April 2020

Great tool for collectors

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.

Pros

It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.

Cons

The increased the cost of the subscription. Other than that the product is great and offers great features for the price.

Reasons for choosing Sideline

When we used Skype and made calls our number showed "as private" so many of our customers did not answer the calls. Definitely not what we were looking for.

Response from Sideline

Thanks for sharing your feedback, Angela. We appreciate your honest review. Feel free to reach out if you ever need help with the app!

Replied June 2021

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