Twilio vs Zoho Meeting

RATING:

4.5

(442)

Twilio has 442 reviews and a rating of 4.48 / 5 stars vs Zoho Meeting which has 820 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (442)
4.6 (820)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 2, 2024
May 10, 2024
Pros/Cons
  • Pros

  • Their documentation is outstanding and they've build a lot of UI based tools on their website to setup fairly complex workflows without having to code.
  • Great API / info available for a quick dive into getting something up and running. Also a free trial / credits to test it out.
  • Cons

  • It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.
  • The most difficult piece to set up was routing of multiple channels to the same agents.
Read all user reviews
  • Pros

  • Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
  • Users can figure it out pretty quickly, and Zoho makes it easy to invite people. They have great support, and a full ecosystem of other tools.
  • Cons

  • Mute function stuck a couple of times. Had to log out and back in.
  • I could ask for more features but not at the risk of losing the simplicity.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos