Very EASY to use!

Perfect execution and easy to use. The platform allowed for the easy creation of webinar details.

Pros

The best part of this software is the ease of the entire set-up! I've used webinar software programs before but this software offers the same features of the 'BIG NAME" webinar services but with a more reasonable price. I was looking for a program that would fit into my business' budget since I'm only using webinars on a monthly basis. The previous programs I used didn't offer any budget-friendly options for the frequency of my business. The webinar platform is smooth and I can manage without a co-host/admin/assistant. Like the big-name players in webinar platforms, Zoho has participant reminders, direct links, and webinar recordings. My recommendation is to take advantage of the free trial and see for yourself. You won't be disappointed.

Cons

I don't think Zoho is missing any features for my business use. If I was a heavy user, I may have a different opinion. I will continue to explore and use the platform's many features.

Our new online meeting tool of choice

Daily dev sprint meetings, external consultant management/meetings .. great sound quality and ease of use

Pros

Great sound quality, ease of scheduling/RSVPing and very good screen sharing/switching. Ability to record as well.

Cons

Occasional meeting startup problems, not the easiest software to manage regular/recurring meetings - but workarounds available.

Best for simple video connections.

Clients love the simplicity of this. No software means anyone can connect from any device without worrying about device-specific software.

Pros

It is not necessary to download software. Easy to share screens.

Cons

No whiteboard tools. Additional charge for webinars.

Zoho - Don't bet on their ability to keep their platform running

Terrible, stay away. You probably had good experiences with their Mail or CRM, but as it turns out they manage this division horrible.

Pros

API to check some aspects of the meeting is great for platform integrators such as ourselves, pricing seemed right.

Cons

After some research we selected them as our platform, we ended up buying around 10 licenses. Our business cases we had at least 3-4 meeting running every single day with different presenters. We had issues with them at beginning of each month, for some reason they decided to releases "hotfixes" to production Sunday overnight at the beginning of each month, every single time we had a "hotfix" something broke. We had instances were none of the cameras for the participants showed on screen, it took a week for them to figure out how to resolve, sometimes functionality was changed or was completely disabled between versions (presenter permissions) and the latest and the reason we decided to move after months of being customers, today (June 11, 2020) both of their mobile application crashed when people tried to access via their mobile phones. Support is just frustrating, they don't have a number to get on a call with your when you have issues, everything is being handled via email and from India, so good luck resolving any concern on your business hours, all of our support concerns were replied back with "Oh sorry, please provide meeting ID, we will resolve diligently", it was never resolved their support strategy is to let things resolve by themselves or for you to give up. Now one of the PROs was the API access as it turns they removed all documentation on how to use their APIs so good luck trying to figure out that yourself if you didn't have an integration in place.

Extraordinary Product

We use Zoho Meeting for demonstrations, coaching sessions and engaging corporate teams. In working with Zoho Meeting we have conducted leadership training to up to 100 corporate clients globally with ease at the same time. Zoho Meeting has also helped us in nurturing our prospects and moving them along the pipeline. We use different presenters with differing backgrounds and style in our meetings. Being able to send reminders to keep the time of a webinar fresh is an asset.

Pros

Zoho Meeting has helped us enormously as an online training company. Zoho Meeting allows us to use a robust product that is simple to use. It is scalable and enormously cost-effective. We host over 3,000 online training webinars yearly. Zoho Meeting has helped us in conducting live and on-demand products. The simplicity of Zoho Meeting gives us a strong and stable platform that allowed our staff to get started almost immediately. Generally, meeting products can be slow. Whether we are providing corporate meetings of 100 employees or more Zoho Meeting performs easier.

Cons

It was vital for us to have a meeting tool that integrates seamlessly with our CRM. We have many leads we want to have a meeting with at some point. We needed to have an efficient way to do that. Zoho built in the activities section for our leads and clients when we add an event. This has led to an increase of meeting attendees and grown the awareness of our company.