About UberConference

UberConference by Dialpad is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging, voice and video. While it enables users to join meetings instantly without using a PIN, UberConference also lets participants share their screen. The software comes with Android and IOS application allowing users to launch meetings from any device and any place.

UberConference’s key features include services such as custom hold music, call controls, document sharing, integrated social profiles, local dial-in numbers, call recording, international calling, analytics, dial out to add callers, toll free calls and web conferences.

With its Chrome extension, users can schedule and start calls instantly.

In addition t...


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Supported Operating System(s):

Web browser (OS agnostic)

344 Reviews of UberConference

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(220)

220

4 stars

(100)

100

3 stars

(24)

24

2 stars

(3)

3

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 344 results

October 2019

Matthew from Fast Company

Company Size: 1,001-5,000 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2019

UberConference a high performance software

With UberConference I can now have a better work communication, it has allowed me to communicate with colleagues throughout the country in a very simple way, using very good quality audio, all this is offered to me in a very safe way, I am very satisfied to use this software.

Pros

UberConference only needs an email address and a phone number, it is easy to use and the sound quality is really good, screen sharing is easy to use even for my new conference guests, another feature that I like very much is the screen and the exchange of documents also works effectively, I also love the options I have for recording and sharing, and all the statistics I have not only on who was in the call, but also on who spoke more, is a Very well designed software with an excellent high performance interface.

Cons

UberConference is an excellent software with great performance, all its features adapt very well to the product, personally I have nothing negative towards this incredible tool.

December 2018

Eman from The Results Companies

Company Size: 10,000+ employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2018

UberConference is one of the best free tools for video conferencing!

Overall, this is the best free call or video conference out there. If you want to cut cost, and you are not using the conference for an important client then UberConference is for you!

Pros

What I like about UberConference is that it is easy to use, and you can change the music you want your attendee or the earliest joiner to listen when he or she is waiting for the other attendees to join. You can also shuffle it so that it will be a surprise! The conference code is not that long as well as compared to FreeConferencePro pass code they are recently issuing which is long and with a hash sign. You can also connect via phone or via web using the link so if you're overseas and afraid of being charged the international calling rates just turn on your data or connect to a store's wifi, and join the call using the web link.

Cons

What I least like about UberConference is that sometimes it has connectivity issues. It is barely an issue, and you cannot also moderate who is entering your video conference especially if they have the pass code or the link even if they are not invited to that event.

January 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2020

better than others!

it helps us keep connected and have virtual screen share troubleshooting or training calls

Pros

modern, easy to get into a call. Call quality is good and the service is affordable for what we receive. Love that calls are recorded

Cons

wish it integrated more with outlook. Sometimes difficult to get screen sharing started with all users. Annotation features would be great.

Reasons for Choosing UberConference

we already have microsoft outlook platform

October 2019

Ian from SCW

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2019

Need a tool for telecommuting & conferencing? UberConference is THE BEST

My overall experience with UberConference has been nothing short of stellar. Throughout my business and sales career, I've used Skype, GoToMeeting, Slack calls, and a host of other options, trying to find the most user friendly, reliable option at the best value. UberConference has been far and away the best tool I've used in this space. It's also the best bang for your buck. I used the free option for a while, but the paid business account option had some tools that I thought might be helpful in using this tool to help drive my sales. I was right, and the money I've spent on the paid version of UberConference has been more than worth it. However, if you're not wanting to spend money and need a free option...you won't find a better tool than UberConference. I highly recommend it!

Pros

I loved the ease of use a reliability of UberConference. I used UberConference on a weekly basis to conduct demos of the software platform I was selling for my previous company. It was really easy to use, and I very rarely had connectivity or audio issues. Reliability is absolutely critical to selecting a conferencing tool like this. When presenting software over distance, I would pull up the platform, share my screen with my prospects, and conduct the demo. If a conferencing tool has audio issues or connectivity issues, that can not only hinder your ability to present, but it gives your prospect a bad taste in their mouth for you and your company. They think, "This is a software company and they can't even use a tool that works well enough to present their own product to me???". UberConference can give you peace of mind on that front. It's a fantastic tool that I would recommend to anyone. In fact, I still use it to this day with my new company!

Cons

What I liked least about UberConference was the scheduling tool. Specifically, when I would schedule a conference, my attendees would sometimes say they didn't get the invite email to the conference, so I would have to go back, create a manual conference in my calendar, send them an invite, and include all of the conference information (link, access PIN, date & time etc..). I've used other tools where this portion of the solution was a bit better, but it didn't happen frequently enough to make me want to discontinue use of UberConference. It's a fantastic tool, and I don't want this to scare anyone away from using it. While it did happen occassionally, it wasn't too bad.

January 2020

Julie from C2 Consulting

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

January 2020

Went from a raving fan to a majorly disappointed customer

We have been a customer for quite a few years. We use Uberconference with global communication with customers. From Canon to British Telecom, our call attendees experienced a recent influx of dropped calls among other technical accessibility issues with Uberconference.

Pros

We decided to purchase this software and used it for a few years exclusively with our global customers - all FTSE100 and Fortune 500 companies. What attracted us to Uberconference was the fact that we could have a dedicated pin, fun customizable music, save recordings of our calls, and in general, it was easy to use for our global participants. I have been a major, public advocate for the service for a few years, having successfully referred quite a few paying customers. This is due largely in part to when customers call in and hear "Never Gonna Give You Up", they all have a laugh and ask about the service! :) The service fills a major gap for people who don't need to invest in enterprise-level services like Cisco.

Cons

The system has gone sharply downhill and has left us with unbearable amount of dropped calls and technical challenges. We've had so many issues that our customers now insist we use their enterprise services instead for calls with them. So now we pay for a service (stuck in a contract) that we don't use. This leaves us with even more of a distaste. Not only is it embarrassing to host a conference call that drops multiple times in one session (especially when we were previously bragging about the service), but it is extremely disruptive. We didn't invest in a service that sort of worked on occasion. We subscribed to the service because it was intended to reliably fill a void that we needed to communicate with our customers.

Reasons for Choosing UberConference

We were looking for a more professional level service for communication to full a major gap for people who don't need to invest in enterprise-level services like Cisco but don't want to use Skype (which isn't regarded as a respectable product for business use and is blocked by many major enterprises).