Vectera vs Zoom Workplace

RATING:

4.8

(102)

Vectera has 102 reviews and a rating of 4.8 / 5 stars vs Zoom Workplace which has 13865 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (102)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 13, 2023
July 11, 2024
Pros/Cons
  • Pros

  • It's great to be able to have my clients just jump into the video chat we scheduled, rather than asking what platform they use (Skype, ZOOM, etc.) and coordinating around their requirements.
  • Vectera is so easy to use and config it is amazing. The fact that you can run it under your own custom domain makes it even better.
  • Cons

  • Once in a while a caller will drop off. The background blur takes too much resource.
  • Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn. The lack of shapes to draw.
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  • Pros

  • I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
  • I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.
  • Cons

  • This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
  • I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
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Pricing Range
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos