Vonage Business Communications vs Weave
Vonage Business Communications has 307 reviews and a rating of 4.06 / 5 stars vs Weave which has 478 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I like the customer service Vonage offers and the ability to have set up a business line that is cloud based.
- The quality of connection, ease of using, and all the features that include text, SMS, and managing your logs are the best features, and the integration with the business is easy.
Cons
- Then without warning Simulring and Call Forwarding no longer works outside of a few countries. I rely on this service which they just cut off.
- Often the sync features did not work as advertised. My employees had a lot of trouble working with the software and customer support was extremely poor from a knowledge standpoint.
Pros
- Easy to use, easy to change settings settings customize, customers love the quick responses from us.
- A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.
Cons
- Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.
- Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2023
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