About WhatConverts

WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. Primary features include generating automated greetings, recording phone calls, customizable tracking and spam blocking.

WhatConverts allows users to upload customizable greeting messages in MP3 formats or choose recordings in an automated voice using a local language. The solution uses dynamic number insertion (DNI) triggers, which enables users to track both organic and paid visitors across various search engines. Additionally, it offers port telephone numbers capabilities for retaining the client database in a centralized platform.

WhatConverts provides phone call tracking module, which...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of WhatConverts

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

August 2018

Michael from Search Control

Company Size: 11-50 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

WhatConverts is the comprehensive lead tracking solution marketers previously only dreamed of.

WhatConverts has been a godsend as far as providing added transparency for our clients and streamlining what used to be a rather time-consuming process of configuring conversion tracking across countless platforms and ad campaigns. Using the incredibly simple yet comprehensive dashboard, we are able to quickly and easily show our clients true ROI from their marketing efforts, and that has proven to be invaluable. Client retention rates and overall client satisfaction have gone through the roof and only continue to improve as the WhatConverts platform continues to evolve and grow. We are looking forward to many years of hand-in-hand growth with WhatConverts by our side. THANK YOU!

Pros

The ease of use, robust tracking solutions, and unparalleled value WhatConverts provides is second to none. We've utilized other tracking solutions in the past, but none have been as simple to set up or provided as user-friendly of an interface as WhatConverts. With all of that said, the best part of WhatConverts is the customer support provided by his staff. I may have never met them in person, but they truly feel like a friend that is always there to help. Any time we have questions or feedback, they provide lightning fast responses that are clear and concise.

Cons

Only writing this sentence because a response in this field was required. We've been using WhatConverts for quite a while now and I honestly am sitting here struggling to think of a con.

Response from WhatConverts

Replied August 2018

Thanks you so much for a great review. I know Jenn and Starr will be thrilled with your feedback.

July 2018

Kayla from Linnihan Foy Advertising

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent product and EVEN BETTER customer service.

Lead source tracking - using phone tracking and web form tracking. Lead notification emails. A tool for clients to track quote and sales values that link directly to leads. Whitelabel dashboard for clients to log into for realtime reporting. Simple (one line code) integration on all sites. Great value for the price. Unlimited accounts and agency users. Lead page and landing page information. Independent cookie tracking maintained outside of Google's algorithm. Unique/Repeat user data. The list truly goes on...

Pros

We were looking for one tool with online form tracking that pulls channel information for each lead. We also needed something we could loop into our traditional (offline) media efforts and call tracking is a classic option and WhatConverts does it in a way that brings us into the world of digital reporting. I could not be happier with our experience using this tool, setting it up, the cost is so reasonable and the value is exceptional. The tool checks every box we need, including a whitelabel, independent login option for our agency members and every individual client. The best part, though, has been the kindness and expediency of the support team. I have had numerous questions to quickly familiarize myself. Not that anything is particularly difficult to figure out, but I want it to be right and for us to use this tool to its full capacity. And their team gets back to me with a wonderful explanation immediately (even after hours). The integration is simple and the dashboard is beautiful. This is quickly becoming a feature we present our clients that they get excited about and won't know how to live without. Thank you!

Cons

None. There are few features I've requested (automated quote/sales value based on criteria from form fill outs) - but their response is never "we can't do that", but rather "we'll put it in the queue".

Response from WhatConverts

Replied July 2018

Hi Kayla, Thank you for your review! We are working on getting the automatic values set up in our system and we're going to be sending out emails as soon as new features are ready. Thank you for being a great customer! We're happy to have you on board.

January 2020

Lisa from Pinnacle PPC, LLC

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

What Converts is Awesome

Pros

I love that no matter what type of lead, WC can track it. The platform is easy to use and setup and the support team is the best I ever had the pleasure to work with!

Cons

I can't think of anything off of the top of my head.

Response from WhatConverts

Replied February 2020

Lisa, Thanks for your great review and highlighting our awesome support team. I know our team will appreciate your comments.

January 2018

Oscar from Spanish Media

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

We help customers implement a tracking system that can tie all the mediums and sources they use.

Pros

The attribution for ROI is definitely a tool every marketer should have. The dashboard is easy to use and can be customized to find what you are looking for easily.

Cons

I have been very satisfied with this product until now I have nothing that I am unhappy about. Maybe in the future they will be able to track more sources to make unparalleled

October 2019

Kornel from WebTek

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Look No Further!

The software is amazing. It literally tracks all our digital marketing efforts into a great looking dashboard accessible by our marketing team and our clients directly. It is easy to prove results to clients and follow the path users took from initial contact to point of conversion. [SENSITIVE CONTENT HIDDEN] in support is amazing and goes beyond the expected to over deliver. #CustomerforLife

Pros

With this software, it is easy to prove ROI from digital marketing efforts. Integrates with so many things. Great support staff.

Cons

Nothing that I don't like. Software is beautiful.

Response from WhatConverts

Replied October 2019

Thank You for your great review! Our team appreciates every review. We also appreciate your recognition of our support teams effort and our software. The whole WhatConverts team really love hearing feedback like this :)