Sometimes the software seems a little glitchy. Occasionally it will just pick up a call without touching the phone or disconnect for no reason.

Integration with Polycom and other phones is nice.

MXIE has proven to greatly improve efficiency in the office. The software is stable and solid.

The thing I like most about this software is the different functions that can be used to monitor and review calls.

My overall experience with MXIE has been a great one.

Just a very basic system to integrate your VOIP phone system. No bells and whistles and not a lot of options to make it customized to your needs.

It is one of those products that become an integral part of your daily work. Every office employee here uses it every day - a great indicator of MXIE's value.

Setting up various queues was very easy to do, the entire setup portion is very user friendly.

Requires the entry of complex server addresses for login. Sometimes it doesn't connect with my office phone and it can get confused when using MXIE to dial numbers.

If this is the kind of customer service experience that you want to get stuck with, you have been warned.

It connects us quickly and efficiently. MXIE makes communicating enjoyable and easy for any office.

The layout can be customized to your specific needs, but this is limited. It can be confusing to find functions you do not use regularly.

The IM function is a bit lacking unless you have it open for calls you get stuck in the chat and in some cases it is hard to tell who you may be chatting with if you have multiple chats open.

Conference function never worked, Call log was intermittent, hard to redirect call diverts and set up after hours messaging.

Customer support has also been great so far with tutorials and ease of access to talk to them.

But when it doesn't, there is a major disruption to business and the perception of our clients is hurt. Wouldn't really recommend this product unless you have a full time IT Person to manage it.

The sales rep has always been available even after activating the product. I am so happy that I selected Ooma as our phones and fax provider.

Limitations on the Ooma Business products. Problems transferring calls in larger installations.

Ooma has a great online system that allows you to easily forward calls to your cellphone and send faxes. The online system is very user friendly and I have not had any issues with.

Love that voice mail is sent in an email and the notification when I have an incoming call.

Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.

Excellent, and I'd recommended to anyone who wants to save some.

Can be utilized in many different ways. Customer service is great.

Customer support has been good. It has been a reliable and cost effective solution for us.

Sometimes the call quality is horrible or just flat out unable to connect and it seems they have a lot of outages.

It is very pricey, especially having to pay each month.

Our company has been thrilled with the updates over the years and it is such a reliable product that we feel we are definitely getting the best value we can from them.

It was easy to get it up and running, and it’s consistent. Also, Customer Support is always helpful with us.

It is great in price and have had great results with it so far. Our company has been using Ooma for a few years now and have recommended it to a few of our clients.

I have it installed and it works great. For the money and the support I don't think there is a better option.

Having the features of a PBX phone system in an easy to program user friendly format. Virtual assistant helps guide and filter calls.

The company and support team have been great to deal with. Not only has the customer service been superb, but the quality of the product (phones) and service (call quality) has been amazing.

Constant problems with messages not being received, calls not being forwarded and the system just not working.

Transferring numbers was fairly painless. Integrates with cell phones.

They seem to crash or don't sync with my phone as often.

They are knowledgeable about there products and always helpful in a timely fashion. They quickly answer and ready to help you.

We needed an IP phone system that was easy to use and maintain. Their service worked perfect for our needs.

The call clarity is very clear, and we love the service. I have never waited more than 2 min to get a hold of customer service.

Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment.


Zultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution.


Other features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold.


Licensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form.



LongDescription

Call Recording

Call Logging

Contact Management

VoIP Connection

Video Conferencing

Call Monitoring

Live Chat

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Zultys MX System

US Dollar

Ooma Office is a cloud-based voice + video solution suitable for businesses of all sizes. The platform includes a full suite of business phone features designed to deliver a flawless communications experience and advance team collaboration.

With Ooma Office, there are no contracts or long-term commitments. This makes it easy for businesses to scale it's office phone system with Ooma as your team expands. 

An easy-to-use and intuitive cloud admin portal allows you to customize the service including hold music, personalized greetings and menus, and even offers a free mobile app for your iPhone or Android device. Additional features such as video conferencing, call recording and voicemail transcription are available with Ooma Office Pro. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through the Office for Mobile app, or any combination of the three.

Ooma provides 24/7 Customer Support over-the-phone and for additional assistance, there are product tutorials, live chat and other online resources available.



Call Transfer

Online Voice Transmission

Two-Way Audio & Video

Access Controls/Permissions

SMS Messaging

Employee Directory

IVR/Voice Recognition

Automatic Call Distribution

Call Center Management

Call Disposition

VoIP

Call List Management

Call Routing

Mobile Access

Voicemail Transcription

Virtual Call Center

Unified Communications

Call Conferencing

Caller ID

Video Support

Alerts/Notifications

Fax Management

Chat/Messaging

Conferencing

SIP Trunking

Virtual Voicemail

Automated Attendant

For Small Businesses

Multi-Channel Communication

Multi-User Collaboration

Windows 10

Ooma Office costs $19.95 per month per user, including one toll-free number.

Zultys MX System vs Ooma Office

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