ASF Payment Solutions vs ZENOTI

RATING:

4.3

(36)

ASF Payment Solutions has 36 reviews and a rating of 4.25 / 5 stars vs ZENOTI which has 1123 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (36)
4.4 (1123)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 28, 2023
May 20, 2024
Pros/Cons
  • Pros

  • It’s easy to use and I know how to navigate around it to look at what I need.
  • ASF is continually upgrading its systems to keep up with the times. They listen to feedback well which allows us to keep growing our business.
  • Cons

  • Members dont like to use the aapp because they find it time consuming to sign up for all classes.
  • I hate that if you don't have EVERYTHING all ready pre-set up section and try to enter it manually it takes forever. I also HATE that if you call customer service they want you to do everything.
Read all user reviews
  • Pros

  • In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.
  • This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.
  • Cons

  • There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.
  • Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos