Dropbox

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Ratings & Reviews

Overall Rating

4.51 / 5 (16,542)

4.20 / 5 (2,867)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 4, 2020

July 2, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • The interface is very intuitive and easy to use. We've been using this for years and no issues have arisen. Highly recommend it.

  • The designs are very nice, and it is easy to navigate.

  • Cons

  • Its a great software, but it has been extremely expensive to maintain and upgrade.

  • when uploading the files, sometimes it crashes and we have to start again, but apart from that, the software is brilliant and very straight forward to use.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

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Contract Term

Dropbox requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support available during regular U.S. business hours.

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Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website and online community support included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

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