Powerful Email Automation Software with Outstanding Customer Care.

My overall experience with Klaviyo has been great. I would definitely recommend.

It is very intuitive and it's very easy to customize emails. They have a lot of great templates that you can use to make great emails very fast.

We recommend Klaviyo to our clients who sell online and are in need of a powerful email solution. Klaviyo is our go to recommendation.

Because it is a more in depth platform, it can be a bit intimidating for less experienced users.

The pricing model sucks. You need to manually deactivate list members rather than being based on email volumes.

It integrates well with Big Commerce allowing me to make a lot of good marketing decisions.

I liked how easy the onboarding process was and definitely like the price. The platform is also easy to use.

It's a bit getting used to but you can do most of what you want with them. Really good templates for those starting out and experienced as well.

This product is incredibly user friendly. I can't say enough good things about it and I have gone out of my way to recommend it to people.

It has the best native integration with shopify and lots of flows (automations) that you can use to increase sales.

Unreasonable and unprofessional customer support/service 0 probably untrained. Absolute rudeness on the phone.

All their flows are perfectly set and are very easy to customize.

My experience with Klaviyo has been great overall. We've seen positive changes to our account since implementation and appreciate how easy it is to use.

The Shopify integration is easy and seamless and the Live Chat customer service has been responsive and helpful everytime.

The program is super easy to use and an over all very good email delivery platform.

The ease of set up and the ability to see results against the campaigns. It was up and running within 24hr and their onboarding  was outstanding.

It's easy to use, easy to integrate with Shopify, and provides awesome functionalities that any ecommerce store could need.

Overall I have been very happy with our transition to Klaviyo. Well worth the investment.

Functionality is great, because the emails are very timely and the ability to send on command is there.

Our team has used Klaviyo for over a year now and it's great. It has allowed us to increase our email conversion rate and overall revenue.

I never send emails anymore to my customers or prospects, Klaviyo does it for me. It's also super easy to customize your flaws and the customer service is outstanding.

Although unnoticeable to customers surfing your site, Klaviyo also throws a few error on your page as it uses deprecated (out-dated) code.

Their team is also super supportive and quick to respond with guidance. Would recommend Klaviyo.

It is filled with great features like no other email app I have seen before; it has a very friendly interface that makes email creation a breeze; excellent analytics and a very fair price.

I constantly have issues with my block styles. It's especially frustrating when the block style would register in desktop but not mobile.

Klaviyo has problems integrating to point of sale (POS) services, since when trying it the platform usually collapses and we must restart the work, which takes us too much time.

I started using Klaviyo last year and have found it more customizable than some other email platforms. As a designer color customization, image sizing, and padding are important things for me.

This software seemed pretty great up front and even seemed really affordable. I am sure it can do quite a few things that I am fully unaware of.

There's also so many softwares this can get integrated into that I love the flexibility of it.

Klaviyo is amazing in handling our email lists. I particularly love how they segment our customers so we don't have to do it manually and can direct our communication with them accordingly.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Klaviyo is a unified customer platform that gives your online brand direct ownership of your consumer data and interactions, empowering you to turn transactions with customers into productive long-term relationships—at scale. The Klaviyo database integrates seamlessly with your tech stack and gives you the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations. 

Customers feel seen, not targeted—which means no more ineffective batching and blasting. Over time, Klaviyo even reveals what works and what doesn’t, uncovering trends that help you acquire and retain new customers while inspiring existing customers to buy again. It’s all there in one intuitive place—no need to start from scratch, and no need to rely on third-party marketplaces and ad networks. With Klaviyo, it’s easy to talk to every customer like you know them, and grow your business—on your own terms. 

© 2022 Klaviyo. All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.


LongDescription

Real-Time Analytics

A/B Testing

Shortcodes

Multi-Channel Marketing

Automated Responses

Mass Texting

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Scheduled Messaging

Multi-Campaign

Customizable Fields

Campaign Scheduling

2-Way Messaging

Template Management

ROI Tracking

Campaign Segmentation

Email Campaign Management

Lead Generation

Mobile Coupons

Email Templates

Subscriber Management

Contact Management

Email Marketing

List Management

Real Time Data

Mobile Keywords

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Message Personalization

Email Management

Dynamic Content

Event Triggered Actions

Activity Dashboard

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Website Visitor Tracking

Customizable Templates

WYSIWYG Editor

Image Library

Web Forms

Mobile-Optimized Email

Spam Blocker

Real Time Reporting

Reporting/Analytics

Monitoring

Mailing List Management

Drag & Drop

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Contact Database

Campaign Planning

Channel Management

SMS Messaging

Alerts/Notifications

SMS Frequency caps

Engagement Tracking

Sales Analytics

Personalization

Lead Capture

GDPR Compliance

Marketing Calendar

Behavioral Analytics

Customer Database

Audience Targeting

Data Import/Export

Email Tracking

Preview Functionality

Predictive Modeling

Multi-Channel Communication

Data Integration

Multiple Data Sources

Conversion Tracking

Customizable Branding

Behavior Tracking

Customer Profiles

Campaign Analytics

Customizable Forms

eCommerce Integration

AI Content Creation

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Klaviyo's pricing is based on the number of contacts and the number of SMS messages sent.
Email pricing: free for up to 250 contacts. Starting from $20/month for 251+ contacts.
SMS pricing: $0.01 per SMS or $0.03 per MMS sent.
Email & SMS: free for up to 250 contacts. Starting from $20/month for 251+ contacts. $0.01 per SMS or $0.03 per MMS sent.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Klaviyo

Live Online

Webinars

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Customer Surveys

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Activity Tracking

URL Customization

Shared Inboxes

Data Synchronization

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Recommendations

Automated Publishing

Geolocation

Collaboration Tools

Randomization

Customer Activity Tracking

Email Distribution

Content Management

Form Builder

Mobile Access

Social Media Monitoring

Real-Time Data

Performance Metrics

Mobile Retargeting

Question Piping

Behavioral Targeting

Question Library

Question Branching

Behavior Analytics

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Klaviyo vs Mailchimp

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Product Demo & Screenshots

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