The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

The daily notes for practitioners allow a focus on the interventions without having to change tabs to address input for the SOAP section.

Also, the reports show all clinicians and their pay, which I think is inappropriate. There needs to be a way for one clinician to see their own billing without seeing others.

Streamlined process - relatively easy to learn. Ease of accessing notes and preparing to bill was worth the cost.

Its incredibly easy to use, providing a quick means to completing your documentation. I really like the layout and ability to quickly access different accounts and PT information.

The evaluation/re-evaluations area allows for modular additions to allow a high customization without having to freehand.

Their tech support has been superb and their responses efficient and fast.

It's well worth the time and money. No one likes to change billing software, but this product made it as painless as possible.

I like the ease of billing. The vendors have been rapidly responsive to requested changes.

The software is fairly user friendly. Most aspects are easy to use and there are a lot of great features that make running a practice more simple.

We love the support team at PT Practice Pro. The software is intuitive, user friendly, and provides fantastic reporting.

I have had a great experience using Practice Pro who also provide easily accessible customer support.

Initially, the tutorial instructions were slightly vague and made it difficult to learn all the features of the program.

Practice Pro is the best for our multi location business. We have tried others and this is simply the best.

I also like how I can send followups to anyone on the program. The vendor is doing  a wonderful job.

I love that everything that needs to be done in the practice can be done from one system and that you are working with one support team.

It's very user friendly and I really like the ease of scheduling.

This was a problem, since I need to bill services everyday so I can get reimbursements for them.

I use the program in every aspect of my job. I like how user-friendly it is and how easy it is to navigate through.

User friendly, large feature set to help workflow, and customizable. The support team is great and very responsive.

Super responsive from the first moment we called them. Everything we've asked for they've responded with an answer very quickly.

Very impressed with the ease of use and the flow between billing/doc.

Things always look great when a company shows you things but feel different when you use the program. We have had four other products, and PT Practice Pro has by far been the best.

Excellent experience with excellent customer service. Great onboarding experience as well.

The documentation portion is great; it is flexible and can be tailored to each therapist.

My favorite feature is being able to access multiple accounts as well as having multiple windows open at one time. It is great for a multi-tasker like myself which saves me a lot of time.

I love the ease of use as well as the simplicity of work flow with Practice Pro. I am also very impressed with the integration of FOTO for government compliance reporting.

Documentation for Physical Therapy was terrible. Found senior management arrogant and money minded.

It becomes awkward to communicate back and forth utilizing followups only.

Plus, we were unaware that the monthly billing is lumped together for three months, and you are required to pay this in advance. The yearly service fee is also asked for in advanced.

The videos are super helpful to give an over-the-shoulder experience on how to accomplish a task.

US Dollar

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


LongDescription

Treatment Planning

Patient Records Management

Meaningful Use Certified

Practice Management

Order Entry

Document Storage

HIPAA Compliant

Charting

Patient Intake

ONC-ATCB Certified

Self Service Portal

EMR/EHR

E-Prescribing

Role-Based Permissions

Client Portal

Handwriting Recognition

Voice Recognition

Alerts/Notifications

Decision Support

Physician Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Compliance Tracking

For Physical Therapy

Customizable Forms

Patient Scheduling

Third-Party Integrations

Appointment Scheduling

For Medical Purposes

For Chiropractors

Payment Processing

Collaboration Tools

Template Management

Activity Dashboard

Reporting & Statistics

Patient Management

Claims Management

Appointment Management

Patient Portal

Imaging and X-rays

Diagnostic Reports

For Family Medicine

Drug Reference Database

Self Check-in/Check-out

Medication Management

For Cardiologists

For Dermatologists

For Ophthalmologists

For Obstetrics & Gynecology

For Mental/Behavioral Health

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Windows 7

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Pricing information is available on inquiry.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AdvancedMD EHR

In Person

Live Online

Webinars

Documentation

Videos

Practice Pro is a fully integrated, web-based EMR and Practice Management solution for outpatient physical therapy, pediatric therapy, occupational therapy, speech language pathology, ABA, and chiropractic. The suite of applications offered includes scheduling, documentation, billing, reports, referral management, and more. The platform also comes with built-in Business Intelligence tools and a customizable KPI dashboard. Practice billing services are also available as an add-on to therapy practices that decide to use Practice Pro. With examination profiles exclusively created for PT, Pediatric, OT, SLP, ABA, and Chiropractic; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, therapy practices are free to focus on driving patient and financial outcomes.

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