Practice Pro Software

4.28 / 5 (73)

Our advisors have recommended this product 2 times in the last 30 days

About Practice Pro

Practice Pro is a fully integrated, web-based medical solution for outpatient physical, occupational, and speech therapy practices. The suite of applications offered includes Electronic Medical Records (EMR), Medical Billing Software, and Patient Scheduling Software. The platform also comes with built-in BI tools, multiple reporting templates, and a customizable KPI dashboard. Medical billing services are also available as an add-on to practices that decide to use PT Practice Pro.

Practice Pro offers scheduling features that allow doctors and staff members to schedule appointments, prioritize appointments based on the criticality of medical situations and send automated reminders to doctors and patients. The solution helps medical facilities to comply with va...


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Supported Operating System(s):

Mac OS, AIX, Web browser (OS agnostic), Windows 8

73 Reviews of Practice Pro

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(45)

45

3 stars

(10)

10

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 73 results

January 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

PT Practice Pro is very thorough and easy to work with

Pros

My favorite feature is being able to access multiple accounts as well as having multiple windows open at one time. It is great for a multi-tasker like myself which saves me a lot of time.

Cons

It was a bit hard to learn the features but once you're well trained it is easy to use and support was excellent in helping.

August 2014

Todd from PRO-PT

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2014

All around, the best PT software on the market

Pros

The software is customizable, and the vendor listens to your needs and makes every attempt to shape your software to those needs. The dashboard and its reporting capabilities allow me to manage my practice quickly, allowing me to focus on more important details of my practice. Every staff member has their own dashboard, and they can see how they are doing and how they are performing in the company.

Cons

Because of the customizability, I find myself always thinking about how to improve the software for my company, and this takes a lot of planning and time. PT Practice Pro can help you with some of this planning, but remember that not everything can be done by PT Practice Pro.

August 2014

Vicki from Rider Physical Therapy

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

2.5

Customer support

4.5

Functionality

4.0

August 2014

Used it for 4 years now.

Pros

They respond quickly to issues and problems. I am the primary biller. When this was updated, I could not get into any of the financial accounts. That was resolved with a phone call. But, they are on the East Coast, and I am in Hawaii, so the time difference does not always allow me to resolve things the same day.

Cons

There are continual updates that differ so much from the previous versions. For example, the current version has the top bar "roll" down instead of just opening up. It is very very distracting. There are too many moving parts. While the system is "thinking," the top scrolls back and forth with this little line. I know it's thinking when the icon is spinning. When they first did this, I had headache issues. Now, it's just a distraction. I don't think it's really necessary. It's way too busy.

February 2020

Scott from Bayside Rehabilitation

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Best in the market

Pros

Practice Pro is the best for our multi location business. We have tried others and this is simply the best.

Cons

No cons. This system is professional and complete

September 2014

Jennifer from Pro~Pt

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

September 2014

I have been using this product for approximately 2 years.

Pros

The vendor is easy to get a hold of and able to correct problems in a timely manner. My specific job requires I switch screens quickly, look for available appointments, and pull up previous charts. Practice Pro navigates easily and quickly, making my job run smoothly. Patients often want to get off the phone as soon as possible. I need a product that will run quickly, give me the information I need immediately so I can assist the patient, and move on to the next patient.

Cons

I tend to look at the schedule a week at a time, and the line dividing the days is too light. Also, when filling out the patient information, if I do not have the social security number, it is time-consuming to go through previous patients that do not have social either. I would prefer not to have that feature. Then, when adding an additional insurance if the patient has two of the same insurance carriers, the system will not save the second insurance. I receive an error message. It usually takes me 3-4 times trying to trick the system to get it to take the second insurance. Also, when sending a dash back and forth, the system does not keep history of the senders. After it has been sent a few times, it's difficult to know who originated the message.