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TherapyAppointment
TherapyAppointment
TherapyAppointment is an easy-to-use, HIPAA-compliant, EMR solution for individual and group mental health practices. Our secure, cloud-based web platform powers your practice (charting, billing, insurance filing, scheduling, appo...Read more about TherapyAppointment
Luminello
Luminello
Luminello is a cloud-based electronic medical record (EMR) that helps psychiatrists, counselors and therapists in small mental health practices. It comes with a calendar scheduler, which allows users to manage appointment bookings...Read more about Luminello
SimplePractice
SimplePractice
SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more about SimplePractice
TherapyMate
TherapyMate
TherapyMate is a cloud-based practice management solution for therapists, counselors, psychiatrists, psychologists, and social workers. This solution offers patient scheduling, therapy notes, billing, payment processing, income/ex...Read more about TherapyMate
Foothold
Foothold
Foothold offers a federally-certified mental health EHR that is fully interoperable with other systems and HIEs. AWARDS is HIPAA-compliant software that offers robust case management, client tracking, billing and reporting functio...Read more about Foothold
AdvancedMD for Mental Health
AdvancedMD for Mental Health
AdvancedMD is a unified suite of software designed for independent laboratories, medical, physical therapy and mental health practices. Features include practice management, electronic health records, patient engagement, telemedic...Read more about AdvancedMD for Mental Health
Compulink Healthcare Solutions
Compulink Healthcare Solutions
Compulink Advantage is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart f...Read more about Compulink Healthcare Solutions
EHR YOUR WAY
EHR YOUR WAY
DO NOT CLICK UNLESS YOU CAN PAY AT LEAST $800 A MONTH. ***NOTE: WE ONLY SERVE 15+ USER AGENCIES WITH A $800 MONTHLY MINIMUM IN LICENSE FEES. + 120-Day Money Back Guarantee + 5,000+ Features + Inpatient/Outpatient...Read more about EHR YOUR WAY
DoctorConnect
DoctorConnect
DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation managemen...Read more about DoctorConnect
MedicsCloud EHR
MedicsCloud EHR
Ideal for all levels of care, the MedicsCloud Suite operates as a singular solution from one vendor (ADS). Yet, the Suite's MedicsCloud EHR and its MedicsPremier financial/management segments are available separately as needed. ...Read more about MedicsCloud EHR
RXNT
RXNT
RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer...Read more about RXNT
CAM
CAM
Celerity’s CAM is a cloud-based, behavioral health care management solution and electronic medical records (EMR) for chemical dependency and mental health treatment providers. CAM incorporates a variety of clinical features, ...Read more about CAM
Waystar
Waystar
Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, co...Read more about Waystar
Valant EHR Suite
Valant EHR Suite
Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice. Unlike other non-specialized EMR softwa...Read more about Valant EHR Suite
CGM DAQbilling
CGM DAQbilling
DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an ...Read more about CGM DAQbilling
DrCloudEHR
DrCloudEHR
DrCloudEHR is suitable for midsize and large behavioral health, human services and integrated delivery systems. DrCloudEHR is meaningful-use (Stage-2) certified and 508 compliant, and it displays information as needed for intake...Read more about DrCloudEHR
TotalMD
TotalMD
TotalMD is an extremely affordable, extremely intuitive Practice Management solution that offers small and growing practices the latest billing technologies and techniques at a fraction of the cost of their competitors. TotalMD pr...Read more about TotalMD
ClinicSource
ClinicSource
ClinicSource is a cloud-based practice management solution focusing on speech therapy, physical therapy, and occupational therapy that helps in scheduling and documenting the therapy appointments of the patients. ClinicSource Th...Read more about ClinicSource
DELPHI32
DELPHI32
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental healt...Read more about DELPHI32
Patagonia Health
Patagonia Health
Patagonia Health provides a cloud and apps-based software solution designed specifically for organizations providing Behavioral Health, Mental Health and Substance Use Treatment services. Patagonia Health’s solution includes an in...Read more about Patagonia Health
Buyers Guide
Last Updated: March 16, 2023If you’re among the thousands of therapy practices that want to go paperless or replace clinical software, you’ve come to the right place. It can be daunting to sort through the many electronic health record (EHR) systems out there for mental and behavioral health care providers. What’s more, pricing and functionality varies greatly from system to system.
This guide will help you better understand the therapy software market. Using it, you can narrow down your list of potential products for an upcoming purchase.
We’ll discuss the following:
Common Functionality of Therapy Software
What Is Therapy Software?
The term “therapy software” applies to any software that helps therapists deliver better care, manage their practice or process their billing. These systems offer a range of tools that facilitate everything from clinical documentation to scheduling and insurance claims submission.
Therapy software vendors may sell a single application, such as therapy notes, as a stand-alone solution. Alternatively, they may offer a number of applications bundled together to form an integrated EHR suite for therapists.
The breadth and depth of applications in the system you choose will depend on your needs, user base and budget. This is especially true in therapy practices, which come in all manner of sizes and specialties employing social workers, therapists, counselors, psychiatrists and/or psychologists:
If you’re a smaller therapy provider and/or outsource your medical billing, it might be more cost-effective to seek stand-alone applications to fill specific gaps in health information technology. For example, if your only goal with a new system is to digitize your staff’s clinical notes, buying a stand-alone clinical documentation system makes more sense than a full EHR. Otherwise, you may end up paying for functions you don’t need, such as e-prescribing or patient portals.
Since larger therapy providers tend to have a larger number of users and require a greater level of care coordination, integrated therapy EHR suites are often the more practical choice. With several different functions packaged together, it’s easier to extract meaningful health outcomes data while tracking clinical and budgetary goals.
Common Functionality of Therapy Software
As we explained above, the tools provided in therapist software products may vary. Here are some of the most common ones, which may be sold as stand-alone applications or as part of integrated suites:
Clinical documentation | Therapists can create, store and review a number of digital clinical documents for each patient’s records. These include intake notes, progress notes, treatment plans, medical histories and more. |
Electronic claim filing | Users can file claims electronically through the system, then track progress to see which claims have been submitted, accepted and approved. |
Appointment scheduling | Allows users to schedule single or recurring appointments in a digital calendar. Some systems let you track cancellations and no-shows or send automated therapy appointment reminders to your patients through email, text or phone. |
Billing | Most solutions allow for a number of different billing functions. These include generating patient invoices, statements and superbills. The software can also produce single or batch CMS-1500s and/or billing reports. |
Coding | When filling out clinical documentation, most systems allow users to select the appropriate DSM-5 and/or ICD-10 codes from a pre-populated menu for faster, more accurate coding. |
Market Trends to Understand
Once you’ve identified your organization’s must-have software functions and are ready to start considering specific vendors, it’s important to consider these market trends:
HIPAA compliance. The government’s privacy and security laws—the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act—help safeguard patient data, and they carry steep penalties if violated. Reputable vendors will make sure you understand how and why their products can help you achieve HIPAA compliance by explaining data protection and encryption capabilities.
Cloud-based systems. One of the first choices you’ll have to make when selecting new software is whether to pick a cloud-based or an on-premise system.
Cloud-based systems are becoming increasingly common in the therapy software market, as they bring a number of benefits:
Remote accessibility
Lower upfront costs
Software updates handled by vendor
System maintenance handled by vendor
It’s important to note, however, that therapy practices in rural settings may have a hard time accessing the broadband Internet that’s required to run a Web-based system.