It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

Make sure you like the people you will need to rely on for providing quick and friendly service since POS software is not something you want to have to switch once you've purchased it.

The email capabilities are very convenient from all departments. The ability to send emails to groups and from preset templates has helped save money in postage and paper.

The very best I have ever encountered. Available during normal business hours.

Always quick to answer the phone adn always treats each questions with professionalism and care.

I like the fact that I own the software and I don't have to keep renewing a licence. This software is so reliable that we don't need a lot of help or support.

I'm not sure it is unavoidable with any other software.

The software was easy to use and did not take hours and hours of training. Bob Brown, ProphetLine's president, is the nicest man I have ever had the pleasure of doing business with.

The biggest negative for us is the inability to change customer ID numbers on the fly, and also combine customers (and keeping the dominant customer ID) also during the work day.

Most importantly the time saved in sending correspondence to customers or vendors has made our jobs easier. We also really like the ability to update product pricing when we receive the products.

We had a lot of trouble with transfering inventory between locations. Too slow part of the problem was ours but part of it was that we couldn't get it going.

US based and very helpful. The software i9s good but it is the tech support that really makes it great.

It is very easy to use and does everything we need it to do.

When loading new styles into a matrix, you have to scroll down to add things past a certain point which is frustrating.

US Dollar

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



LongDescription

Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Delivery Management

Customizable Reports

Access Controls/Permissions

Mobile Payments

Electronic Signature

Order Management

Credit Card Processing

Time Clock

Transaction History

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Sales Trend Analysis

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ordering Automation

Sales Tax Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Alerts/Notifications

Cash Management

Billing & Invoicing

Receipt Management

Discount Management

Real Time Reporting

Customizable Branding

Inventory Control

Customer History

Point of Sale (POS)

Partial Payments

Inventory Management

Loyalty Program

For iPad Devices

Bar Tab Management

For Bars/Clubs

Retail Inventory Management

Item Management

Dynamic Pricing

Kitchen/Menu Management

Activity Dashboard

Reporting & Statistics

Accounting Integration

Third-Party Integrations

Surveys & Feedback

Data Synchronization

Self Ordering

Data Import/Export

Self Check-In/Check-Out

Timeout

Pricing Management

Remote Access/Control

Invoice Management

Price/Margin Management

Reporting/Analytics

Contact Management

Transaction Management

For Retail

For Food Trucks

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lavu POS

In Person

Live Online

Documentation

Videos

ProphetLine has won Microsoft Retail Developer of the Year four times, and is designed for small, specialty retailers. This solution features a web-based option as well as accounting and inventory integration.

ShortDescription

ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general merchandise, rentals, service, nightclubs, franchise, guns and tactical gear and other retail operations. It helps these businesses to manage their day-to-day business operations and interactions with the customers.


ProphetLine offers customer relationship management (CRM), merchandise planning, accounting, employee management and inventory management modules. As a point of sale system, ProphetLine includes serial number tracking, warranty tracking, multi-tender acceptance, rentals management, gift card and loyalty program tracking and touchscreen integration.


ProphetLine also includes built-in retail analytics and reporting, including open-to-buy planning and a retail stock ledger. It also includes direct customer email marketing and integrated online shopping to assist with marketing and web orders. ProphetLine supports integration with other CRM and accounting platforms is support, such as QuickBooks and Microsoft Small Business Manager.


Perpetual licenses are offered for a one-time fee. Services are also available on a monthly subscription basis that includes support via phone and email.





 



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