PayPal vs Toast POS

RATING:

4.7

(24003)

PayPal has 24003 reviews and a rating of 4.67 / 5 stars vs Toast POS which has 510 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (510)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 8, 2023
April 25, 2024
Pros/Cons
  • Pros

  • What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
  • Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
  • The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
Read all user reviews
  • Pros

  • Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.
  • Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.
  • Cons

  • Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.
  • Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos