eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

121 Reviews of eMaint CMMS

 

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Software Advice Reviews (54)
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Showing 1-20 of 54

Brian from Igloo Products Corp.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Great software for maintenance professionals.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Fantastic customer service! The customer service representative, is always there for us, and the help desk is very helpful.

Pros

Great features, very customizable. The ability of the software to amtch your needs is fantastic! It is as in depth as you want it to be, or as simple as you need.

Cons

The setup can sometimes be cumbersome, but once it is setup, it runs great. I would like to see a better work order interface, and more mobile ease of use.

 
 

Nathan from Fibernet Inc.
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Too many phone calls

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software seems very well developed and has many wonderful features that make the software stand out above the rest.

Cons

The customer service part of emaint is too much. They would call me to the point of almost harassment, three or more times a day! Even now when I told them that I have found another software and am no longer interested, they keep calling.

 
 

Trillion from New Horizon Industries
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows us to reduce manual process, which has helped with efficiency. Also allows us to better monitor task.

Cons

Work order flow can be better. Web-based would be idea in today's environment and the mobile app can be a lot better.

 
 

Bart from Cintas Corp
Specialty: Industrial
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

Don't waste your time. This tool can not read it's own files.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do your home work and buy a tool that works well.

Pros

This has a good database back end. It can track key assets and associated costs. It can track inventory, but not easily.

Cons

The work order forms has no logical flow. The graphical user interface is very slow and has major flaws. There are a lot of wasted steps. Data entry comes at a high cost in labor time. This tool is not able to directly import a file it just exported. The user forum web page need tech support help to join. Our sight had been stuck with this package for five years. It still looks like a prerelease package.

 
 

Gregory from UGI Energy Servcies, Inc.
Specialty: Oil, Gas & Mining
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

From the first phone call with Sales to discuss eMaint to implementation to support after there is no company better that eMaint. They are professional and are willing to work with you to give you the best use of the product and to give you the greatest e

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The team at eMaint is the best. With eMaint now part of Fluke the sky is the limit with what can be done.

Pros

The ease of use, the team at eMaint, and the willing to work with the customer from start to finish.

 
 

Gary from Advance Disposal Co.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great support during the implementation process.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

eMaint is extremely detailed. It allows for you to do a little, or a lot. The more you put into the program, the more you will Back from it. Extremely impress with the ability to integrate eMaint with our existing accounting software.

Cons

The program is a bit complicated. It takes a lot of training. The computerized voice used in the eMaint University training modules can be hard to listen to after a short period of time.

 
 

John from CTI Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

A mediocre experience that has only gotten worse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you paid me to use this software I would still look for something else to use that works well.

Pros

This product is web based and can be used anywhere from work to home or on the road

Cons

difficult to use, Random bugs happen, customer support doesn't seem to know how to solve issues and frequently creates new problems while trying to fix the problem reported.

 
 

Sharon from Quest RV
Specialty: Transportation & Fleet
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

We use it for fleet maintenance and invoicing customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The clean feel and appearance of the printed content. Customer Support is the BEST - responsive, helpful, friendly, everything you want. No question seems too dumb.

Cons

I can't get dates on my reports and must write them in manually. Seems like a basic thing, but can't get it. Also wanted to move line items up and down on invoice and can't do that, which makes the invoice difficult to edit.

 
 

Shrinaath from Rizo Lopez Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

e-Maint FTW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

e-Maint is definiely a product I will recommend for preventive maintenance and for setting up a full scale maintenance system for small enterprises,

 
 

David from H&S Manufacturing.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

With the inclusion of meter based maintenance, there have been some growing pains for eMaint.
It is a bit convoluted for the basic user.
If you are not database savvy, you can paint yourself into a corner quickly.

Pros

On the other side, the multitude of functions allows allotting of versatility.

Cons

Busy for the basic user. Its easy to get lost in the X3, X4 differences.

Advice to Others

Be data base savvy and be extremely careful about date input, set up and how you want to use it.
I suggest a paper plan first.

 
 

Derek from Westmorland Fisheries Ltd.
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Easy to use, easy, outstanding customer support. Emaint has helped our maintenance team become great again..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

EMaint assisted us in improving and organizing maintenance program, amazing customer service, and technical help when need it. I am glad we chose eMaint!

Pros

Web base can be accessed anywhere

Cons

Mobile feature does not include all options

Advice to Others

Take the package that includes a dedicated Account Manager, take as much online training as possible.

 
 

Richard from IAC
Specialty: Automotive
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very expandable and easy to teach for different functions. license based can get expensive on large platforms.

Pros

Does everything, easy lookup options, and good training material

Cons

Not web based, hard to customize

Advice to Others

good tool for large or small companies. inexpensive.

 
 

Andrew from PVS
Specialty: Chemicals
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Just started implementation at one site. So far everything works great.

Pros

Cloud based and can use tablets in the field

 
 

Andrew from erae Automotive
Specialty: Automotive
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the product, however when they sell you the "Self Starter" package i believe it's under stated how little help you can get from the company.

Pros

many many different functions available. Everything from purchase order to periodicity maintenance tracking.

Cons

Difficult to change the program to existing processes.

 
 

Charles from Grinnell College
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Emaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far out weighs other cloud products. Love the training and development options for users.

Pros

customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users

Cons

suppress pm's, lack of facility related modules (keys, custodial, fleet management)

Advice to Others

If you need the ability to customize and be flexible in your operation this is a can't miss product.

 
 

Michelle from QTS
Specialty: High Tech
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

The Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Pros

User friendly, continued training, configurable

Advice to Others

Consider a free trial.

 
 

Natalie from Witzenmann USA LLC
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaintenance has helped our facility, but can use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have moved all of our functions from separate spread sheets and databases to using eMaint X3 for a majority of our processes. This includes inventory, purchasing and maintenance. However, when we attempted to use the requisition system, there were quite a few road blocks. So many in fact we decided to go in a different direction.
The system as a whole is great, but can be cumbersome for what should be simple operations. We are going into our 4th year of using eMaintenance, and hope that as new changes are made to the system, we can use all of the tools the system has to offer to help our productivity.

Pros

Availability of reports is helpful. The dashboard is great for monitoring a wide variety of functions. Can use the system for a variety of different functions across multiple departments.

Cons

No wizard for creating simple reports. The requisition and stock order functions could use some work.

Advice to Others

If you are using multiple different systems, as our company was, to handle functions; inventory, requisitions and reporting, eMaintenance can be a very powerful tool. It does require some patience and can handle some tweaking to accommodate your specific needs, as there can be a lot of steps for simple functions. eMaintenance has helped our company streamline a few different processes to save time and increase our tracking capability.

 
 

Mark from Molded Fiber Glass South Dakota
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

This is a great software that allows a lot of flexibility with what the end user does with it. You are able to set up all of your assets and then track WO history by type of service you have set up. You can see what parts have been used on any asset or narrow it down to a specific WO. Gives you control over costs and inventory control. You can scale it to the size that you want, from basic PM generation to full asset tracking and management.

Pros

Web based so it can be accessed anywhere you can get internet service. Great customer service and technical help when you need it. You can have a dedicated account manager for your account depending on your package choice. On-line help and tutorials to help you expand you knowledge base of the product and features of the software.

Cons

Web based if you have poor internet service.

Advice to Others

Call the number or start an online chat with customer service and let them show you what it can do for you. There are a lot of CMMS programs out there so evaluate you and your company's needs and go with the one that can help you the most.

 
 

James from cintas
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Great CMMS with committed and engaged eMaint employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

eMaint is great software with some great support. Always things to improve. Need to better integrate large implementations with multiple accounts. Consolidated accounts and master accounts are good but having to use a programmer to change minor items across 165 accounts slows things down.

Pros

Great company support. Customizing fields are nice.

Cons

Better quick changes of 165 accounts.

Advice to Others

eMaint is all you need to consider when looking at CMMS. They have everything you need and will gladly work and customize to ensure it is successful for any customer.

 
 

John from CSM
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really like it. There are a lot of features that can be useful in our purpose.

Pros

All the features

Cons

It takes a while to learn all the features and how to apply them.

Advice to Others

Take as much training, it will pay off in the end.

 
 
 
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Showing 1-20 of 67

Sadashiv from Schneider Electric

August 2017

August 2017

A very good tool for Datacenter Operation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Dash boards for the customer and paperless work

Pros

The software provide a presentable dashboards which make Datacenter Manager life easy and the most usefull for the change management

Cons

Interaction with tool on daily basis is a bit difficult but using the tablet version would save the time.

Source: Capterra
 

Joe from AHRC Nassau
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

System handles our workflow and reporting capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workflow, tracking and reporting

Pros

Web based application that users can access from anywhere. Ability to workflow through assignments.

Cons

I think the adhoc reporting can be improved and the integration with Office 2016 (if not already fixed) has been an issue when downloading reports

Source: Capterra
 

lewaa from Holford Facilites Management
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great experience with the software and team, it meets our demands and industry features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software allowed us to manage all our maintenance activities in one place, it's online accessibility being a web-based software enabled as well our team to access information remotely. Further more with the reporting system in place emaint helped us to optimize our cost through reviweing manhours effectiveness and efficiency and applying corrections where needed. On the other hand, the vailability of SLA's helped to meeting our agreed response time with client.

Pros

centralizing all functions under unique work order, an ongoing upgrade that meets new innovation, comprehensive with regards to maintenance activities, the possibility of customization, good reporting features

Cons

some basic features were not fully available and had to be customized with some limitation in the system, such as PPM's . Purchase Requisition cycle is poor in means of approval matrix

Source: Capterra
 

William from Innocor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Great, easy to use, customizable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to build custom reports, very user friendly. It also has online training seminars and classes at the Emaint University that I sometimes use to refresh myself on seldom used areas of the software.

Cons

There are a few bugs that have to be worked out straight out of the box, but support is usually quick to address these.

Source: Capterra
 

Neil from Blackstone Industries LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Machine Shop and Machine Maintenance Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can accurately track any work performed on our equipment. I can notify the Department Supervisor when a work order is completed via email. That I can customize forms to show or information that relevant.

Cons

When I receive a work request email from from a department supervisor I would like to see the asset # included. We sending an e-mail to a supervisor notifying them of a completed work order I would like to see the asset # in the subject line and to be notified when they read the email.

Source: Capterra
 

Susan from Cintas

July 2017

July 2017

We use this program for multiple sites and it has been ok.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keeps records of work orders and accountability to which parnter is using the site. Easy to change parnters when we have turnover.

Cons

Changes come before partners have gotten used to the one before. It's not as friendly for many of our partners that don't use the computer much. eU is not very helpful.

Source: Capterra
 

Marc from CB Fleet

July 2017

July 2017

3 years of eMaint exposure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support system to the business organization.

Pros

eMaint customer service has been working with us on a weekly basis since day 1. eMaint help us configure reports and workflow to support the business. The software is used daily by more than 50 users. eMaint has been a key system for our journey to proactive maintenance.

Cons

X3 is a better version than X4 for the CB fleet site. X4 speed not meeting customer needs. X4 dashboard functionality does not allow to modify easily. Some of the report in X4 does not update inventory. Moreover, the justification to use X4 was based on the electronic signature which cannot be tailored for specific task.

Source: Capterra
 

Steven from Point Loma Nazarene University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Does exactly what I need it to do. I am very happy with the product. Need to spend more time using.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory of equipment and PM Scheduling.

Pros

I appreciate the updates about what needs to be executed. I know my staff likes these as well, because they don't always have to check with me to see what needs to be done.

Cons

I haven't really found any cons for this software. My biggest con is probably not being able to spend enough time perfecting use of it. I think I am not using it to it's fullest potential.

Source: Capterra
 

Michael from Secant Group
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Very rewarding, after all the work in evaluating different CMMS's, selecting eMaint was the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reliability of the software is my biggest benefit.

Pros

I love the ability to configure the system to meet our needs, not only on the maintenance side of our business but on the Quality/Regulatory side. 21 CFR compliant was critical in the selection of eMaint.

Cons

Improvements with the Mobile user. Our organization utilizes the mobile features which is good however there has not been much development on the mobile side. I would pay more for the subscription if needed, just improve this module.

Source: Capterra
 

Cory from Exotic Metals Forming Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Powerful software. Can be overwhelming for less tech savvy admins. Customer Support is world class.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support is the best that I have ever experienced. Their support team is well trained in maintenance reliability concepts, so they are quick to understand the unique requirements of your company. Better yet, they share this wealth of knowledge through their very helpful "Online eMaint University". They have various training programs & opportunities & very frequently hold local conferences that focus on both concepts & the software "how to's". The software itself is very powerful. The reports module gets my "most improved" award & is complete with graphs & instruments. If you can dream it, you can run a report on it. You have lots of freedom to customize the software in (most of) the right places so long as you can handle the learning curve or have an aptitude for database management but, out of the box, it should suffice for most companies as you can lean on eMaint support for help with customizing & much more. One of the strongest selling points for this software is that they joined forces with & are now owned by Fluke Corporation & are offering a line-up of Fluke tools that integrate with their software to bring condition monitoring, data analysis & reporting to a whole new level. Another favorite feature of mine is the eMaint Community, where you can post your ideas for new or improved software features or vote on other user's ideas. I get the sense that many of eMaint's feature updates are based on ideas on this forum & I'm glad they are listening to their users.

Cons

eMaint X4 has seemingly been the "beta" of the long awaited eMaint X5 due later this year (2017). The problem is that while X4 has been available & increasingly functional, its been over two years & there has been no official upgrade from X3 to X4 and some modules still exclusively use the old X3 platform that haven't received any upgrades. A specific example is the work order/pm scheduler. X4 is very aesthetically pleasing and functional but navigating from to the scheduler module is a transition comparable to drinking a cool glass of ice water & then choking down a spoonful of sand. As far as functionality of the scheduler, I have tried several times to learn how to use it & each time I walked away wondering why it was ever implemented in the first place. It's difficulty of setup & general usage far outweighs any usefulness it might have. While eMaint has done great with keeping up with updates to most of the modules, they would do well to step it back a bit & get caught up with some key modules that have been neglected for too long. Form design is another key function that could use some attention.

Source: Capterra
 

Darin from ERMCO
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

I would give it 5 stars. Overall experience with eMaint has been excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

work order history, tracking of dollar spent, man hours per work order and real time data

Pros

This is not a "canned" CMMS system. I like that we have been able to customize this software to fit my plants needs.

Cons

Our maintenance tech's use pads and the mobile app works but it is limited on the customization. It could use some improvements.

Source: Capterra
 

Katie from Sitton Energy Solutions

July 2017

July 2017

Emaint has a lot of tools to help our departments run more efficiently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Adaptability of the program to the users specific needs. It can be used by various types of users doing very different things.

Cons

We had problems getting set up on the system with best practices and we could have used help gathering information.

Source: Capterra
 

Kim from Ameritus LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Convenient for all tenants to use and makes it easy for management to track patterns.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

streamline tenant service requests

Pros

The software is easy for tenants to send service requests directly to facility team. They also like how they can track the status of the repair/request through the portal.

Cons

It has soo many bells and whistles that I don't think I am using it to its maximum potential in my field.

Source: Capterra
 

Woody from Cintas
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Emaint has helped us take maintenance of our equipment to the next level of reliability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

developing a world class maintenance program

Pros

Makes it easy to track all information on different assets, so that you can customize the pm's to your particular needs.

Cons

Wish X4 had a larger list view that extended down like X3 instead of extending sideways so that you could read the details of the "techincian work description" by scrolling down

Source: Capterra
 

Jerrod from OptumRX
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

eMaint system backed with their onsite and boot camp training combines to make a wonderful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We attain the ability to track all parts and costs on each piece of equipment. This system with the ability to design the reports as needed allows us to pull any information that our team is needing with a matter of a few minutes.

Pros

Ease of use. The search features added with the availability of pictures and being able to tie in PDF forms to print with the work orders.

Cons

The only Cons I have found is with the Mobile site. It seems clunky and hard to navigate, but my understanding is that with the release of X5 these concerns will be addressed.

Source: Capterra
 

Dave from Crown

July 2017

July 2017

I've used a few different similar software before and I'm not impressed with CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

CMMS has the flexibility to automate reports. Normally this is not part of maintenance software, at least I've not seen it done this way.

Cons

The software has multiple bugs, the support is poor, runs slow, software flow doesn¿t make much sense.

Source: Capterra
 

Barton from Cintas
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

Having a great database with a poor human interface is like having an ultra-fit body with a bad heart.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eMaint tracks the data needed to make good decisions. The user interface is highly customizable. I have used many CMMS systems this is definitely not the worst.

Cons

The graphical user interface misses many of the features taken for granted by users such as putting your cursor into the search box you just opened. There is not logic to the flow of the forms presented. Tab order does not skip irreverent widgets. You have to perform many useless / wasted steps to process your work orders. The software relies on end users to perform much of the tedious tasks that you wish the computer could do for you. Two thirds of our data entry time is due to wasted steps.

This software exports three file formats and imports three file formats. The import can not read any of the formats exported. On import most of the field names exported can not be recognized by this software.

Source: GetApp
 

Kent from ENKI Brewing

June 2017

June 2017

Good program with a lot of features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The program has lots of features and easy to use. Customer support seemed to be good. I also liked the layout of the home page.

Cons

Only con would be that it has more features than we really need. We just needed something more simple and easier to set up and get running.

Source: Capterra
 

Fred from Enviva

December 2016

December 2016

Superior Maintenance Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love Emaint and its performance. It allows you to maintain and control your inventory and manage your PM's with ease.

Source: Capterra
 

Hong Ze from -

December 2016

December 2016

eMaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far outweighs other cloud products. Love the training and development options for users.

Source: Capterra
 
 
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