eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution used by more than 50,000 users across 55+ companies worldwide since 1986.

Functionality includes tools for tracking, managing and controlling work orders and requests, assets, preventive maintenance tasks and schedules, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s Web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

102 Reviews of eMaint CMMS

 
Software Advice Reviews (51)
More Reviews (51)

Showing 1-20 of 51

from Westmorland Fisheries Ltd.
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

Easy to use, easy, outstanding customer support. Emaint has helped our maintenance team become great again..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

EMaint assisted us in improving and organizing maintenance program, amazing customer service, and technical help when need it. I am glad we chose eMaint!

Pros

Web base can be accessed anywhere

Cons

Mobile feature does not include all options

Advice to Others

Take the package that includes a dedicated Account Manager, take as much online training as possible.

 
 

from IAC
Specialty: Automotive
Number of employees: 10,000+ employees Employees number: 10,000+ employees

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very expandable and easy to teach for different functions. license based can get expensive on large platforms.

Pros

Does everything, easy lookup options, and good training material

Cons

Not web based, hard to customize

Advice to Others

good tool for large or small companies. inexpensive.

 
 

from PVS
Specialty: Chemicals
Number of employees: 51-200 employees Employees number: 51-200 employees

CMMS

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Just started implementation at one site. So far everything works great.

 
 

from erae Automotive
Specialty: Automotive
Number of employees: 201-500 employees Employees number: 201-500 employees

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I like the product, however when they sell you the "Self Starter" package i believe it's under stated how little help you can get from the company.

Pros

many many different functions available. Everything from purchase order to periodicity maintenance tracking.

Cons

Difficult to change the program to existing processes.

 
 

from Grinnell College
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Emaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far out weighs other cloud products. Love the training and development options for users.

Pros

customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users

Cons

suppress pm's, lack of facility related modules (keys, custodial, fleet management)

Advice to Others

If you need the ability to customize and be flexible in your operation this is a can't miss product.

 
 

from QTS
Specialty: High Tech
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

The Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Advice to Others

Consider a free trial.

 
 

from Witzenmann USA LLC
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

eMaintenance has helped our facility, but can use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have moved all of our functions from separate spread sheets and databases to using eMaint X3 for a majority of our processes. This includes inventory, purchasing and maintenance. However, when we attempted to use the requisition system, there were quite a few road blocks. So many in fact we decided to go in a different direction.
The system as a whole is great, but can be cumbersome for what should be simple operations. We are going into our 4th year of using eMaintenance, and hope that as new changes are made to the system, we can use all of the tools the system has to offer to help our productivity.

Pros

Availability of reports is helpful. The dashboard is great for monitoring a wide variety of functions. Can use the system for a variety of different functions across multiple departments.

Cons

No wizard for creating simple reports. The requisition and stock order functions could use some work.

Advice to Others

If you are using multiple different systems, as our company was, to handle functions; inventory, requisitions and reporting, eMaintenance can be a very powerful tool. It does require some patience and can handle some tweaking to accommodate your specific needs, as there can be a lot of steps for simple functions. eMaintenance has helped our company streamline a few different processes to save time and increase our tracking capability.

 
 

from Molded Fiber Glass South Dakota
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a great software that allows a lot of flexibility with what the end user does with it. You are able to set up all of your assets and then track WO history by type of service you have set up. You can see what parts have been used on any asset or narrow it down to a specific WO. Gives you control over costs and inventory control. You can scale it to the size that you want, from basic PM generation to full asset tracking and management.

Pros

Web based so it can be accessed anywhere you can get internet service. Great customer service and technical help when you need it. You can have a dedicated account manager for your account depending on your package choice. On-line help and tutorials to help you expand you knowledge base of the product and features of the software.

Cons

Web based if you have poor internet service.

Advice to Others

Call the number or start an online chat with customer service and let them show you what it can do for you. There are a lot of CMMS programs out there so evaluate you and your company's needs and go with the one that can help you the most.

 
 

from cintas
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

Great CMMS with committed and engaged eMaint employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

eMaint is great software with some great support. Always things to improve. Need to better integrate large implementations with multiple accounts. Consolidated accounts and master accounts are good but having to use a programmer to change minor items across 165 accounts slows things down.

Pros

Great company support. Customizing fields are nice.

Cons

Better quick changes of 165 accounts.

Advice to Others

eMaint is all you need to consider when looking at CMMS. They have everything you need and will gladly work and customize to ensure it is successful for any customer.

 
 

from CSM
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Really like it. There are a lot of features that can be useful in our purpose.

Pros

All the features

Cons

It takes a while to learn all the features and how to apply them.

Advice to Others

Take as much training, it will pay off in the end.

 
 

from Norco Industries
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

best choice for your CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We reviewed several different options when it came to which CMMS we were going to use. Emaint by far was the most attractive option available. The ease of use, ease of set up, outstanding customer support, and bang for your buck puts their competition to shame. Emaint has helped us to become a much more proactive maintenance department.

Pros

Ease of use
User interface

Cons

Price

Advice to Others

Take the time to go to some of their training courses.

 
 

from Boasso America
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

Incredibly Flexible CMMS Provider!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have implemented eMaint for fleet maintenance and then expanded the setup to include some compliance and purchasing options. While the base design is geared towards building and facility maintenance, it was very flexible, so adapting forms, adding tables, and building new data relationships was very quick. We also utilize some of their automation functions, such as workflows, triggered emails, and API calls to access/update data. The customer service team is absolutely awesome - whether by phone or by chat, they are very knowledgeable and nearly always able to correct the issue within minutes. Any escalation comes with constant communication and indepth calls to make sure the problem is fixed the first time. We really could not be happier with this solution!

Pros

Flexible solution, Great Customer Service, SaaS solution (web-based)

Cons

Limited Mobile Functionality - the newer interface is great for desktop or large tablet setups, but it does not render well on smaller or older tablet devices. The mobile-only interface lacks full site features that we rely on. Not a deal-breaker, but needs improvement.

Advice to Others

Make sure a member of your inhouse deployment team understand data integrity and can help the team plan for long-term data goals. The use of the system is likely to change over the first year and short-term fixes that change what data is collected or how it is collected can create unnecessary challenges later on.

 
 

from Biodesign Institute at Arizona State University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

eMaint is a gem!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I cannot say enough good things about this product. My company was looking into replacing an old work order system and in my research I cam across eMaint. They had everything we needed (and more!)! We are a small organization so not all the features were needed but to know we can go above and beyond is very comforting. You will not be disappointed in this product. And one other thing.....the customer support is top notch!!! They take the time to walk me through things so I can get a better understanding of how to fix issues. This software is great and I am so glad we chose eMaint!

Advice to Others

Go with the package that includes a dedicated Account Manager (super helpful)

 
 

from Superior Essex
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

eMaint Transition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We transitioned to eMaint from a competitor. eMaint was there every step of the way with help and advice. The learning curve was made easy with the fabulous support. Anytime we have questions or need a little customization it's only a phone call away.

Pros

Customization
Reporting features
Dashboards
Support
Many more

Cons

Nothing really

Advice to Others

If your looking for a CMMS, eMaint is a first class operation.

 
 

from Boys Town
Specialty: Non-profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

Emaint Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our company has been using the Emaint work order system at our main campus for about 10 years now. Here we receive about 1,500 request a month. Originally those were all handled by phone. Now we are receiving them online and by phone, relieving all of the office staffs time on the phone. I have since rolled the system out to several of our sites in other states. When all is said and done I will have this system in eleven states.

Pros

Easy learning curve.

Cons

Report queries are a little troublesome, I did just attend a training to help.

Advice to Others

I have 142 employees at one site to track not only time but also our spending on. It has been a very good experience.

 
 

from Mauser
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

Eight plant roll out went great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We started this process in 2015 in one plant. Added 110 PM's per week. We have now copied this process in six other plants with two more planned later this year. Customer service was great, onsite tech support was great.

Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information.

Pros

Easy to use. Great customer support!

Cons

Still getting used to the new upgrade.

Advice to Others

Schedule one plant at a time, when that one is set up move to the next plant. Assign a leader as well so there is a single point of contact with eMaint.

 
 

from Ampacet Canada
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

Emaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've had nothing but a positive experience with emaint. From implementation up to present date, the program has done everything I have needed.

Pros

Easy to use, customization, visual dashboard and easy reporting.

Cons

Mobile feature needs work. Would be nice to have an actual app that barcode scanning was integrated into instead of using a 3rd party app

Advice to Others

Well worth the money and the support is fantastic

 
 

from Holford Facilities Management
Specialty: Field Maintenance
Number of employees: 51-200 employees Employees number: 51-200 employees

Great Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We've been using Emaint at Holford Facilities Management for the past 3 years, since then the software has helped us in developing our operation in means of productivity and punctuality. The features that Emaint has allowed us to gather analytical data and assisted in linking all our transactions such as financial, operational and HR into a single WO at a time. The team behind Emaint is very supportive and helpful.

 
 

from Valley Queen Cheese
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

Unlimited Option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Emaint has the ability to conform to the needs of any business. The customization options have given us the ability to do what we want to do and see what we want to see.

Pros

Reports and Customization

Cons

The interface is lacking, sometimes things seem cluttered and hard to find.

 
 

from Buchalter
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Very good business software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have used it for over a year and it has been very solid in making us manage our time and resources better!

Advice to Others

I would suggest it for small businesses!

 
 
 
Write a Review