eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

98 Reviews of eMaint CMMS

 

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Software Advice Reviews (48)
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Showing 1-20 of 48

Shrinaath from Rizo Lopez Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

e-Maint FTW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

e-Maint is definiely a product I will recommend for preventive maintenance and for setting up a full scale maintenance system for small enterprises,

 
 

David from H&S Manufacturing.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

With the inclusion of meter based maintenance, there have been some growing pains for eMaint.
It is a bit convoluted for the basic user.
If you are not database savvy, you can paint yourself into a corner quickly.

Pros

On the other side, the multitude of functions allows allotting of versatility.

Cons

Busy for the basic user. Its easy to get lost in the X3, X4 differences.

Advice to Others

Be data base savvy and be extremely careful about date input, set up and how you want to use it.
I suggest a paper plan first.

 
 

Derek from Westmorland Fisheries Ltd.
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Easy to use, easy, outstanding customer support. Emaint has helped our maintenance team become great again..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

EMaint assisted us in improving and organizing maintenance program, amazing customer service, and technical help when need it. I am glad we chose eMaint!

Pros

Web base can be accessed anywhere

Cons

Mobile feature does not include all options

Advice to Others

Take the package that includes a dedicated Account Manager, take as much online training as possible.

 
 

Richard from IAC
Specialty: Automotive
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very expandable and easy to teach for different functions. license based can get expensive on large platforms.

Pros

Does everything, easy lookup options, and good training material

Cons

Not web based, hard to customize

Advice to Others

good tool for large or small companies. inexpensive.

 
 

Andrew from PVS
Specialty: Chemicals
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Just started implementation at one site. So far everything works great.

 
 

Andrew from erae Automotive
Specialty: Automotive
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the product, however when they sell you the "Self Starter" package i believe it's under stated how little help you can get from the company.

Pros

many many different functions available. Everything from purchase order to periodicity maintenance tracking.

Cons

Difficult to change the program to existing processes.

 
 

Charles from Grinnell College
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Emaint Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far out weighs other cloud products. Love the training and development options for users.

Pros

customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users

Cons

suppress pm's, lack of facility related modules (keys, custodial, fleet management)

Advice to Others

If you need the ability to customize and be flexible in your operation this is a can't miss product.

 
 

Michelle from QTS
Specialty: High Tech
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

The Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Advice to Others

Consider a free trial.

 
 

Natalie from Witzenmann USA LLC
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaintenance has helped our facility, but can use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have moved all of our functions from separate spread sheets and databases to using eMaint X3 for a majority of our processes. This includes inventory, purchasing and maintenance. However, when we attempted to use the requisition system, there were quite a few road blocks. So many in fact we decided to go in a different direction.
The system as a whole is great, but can be cumbersome for what should be simple operations. We are going into our 4th year of using eMaintenance, and hope that as new changes are made to the system, we can use all of the tools the system has to offer to help our productivity.

Pros

Availability of reports is helpful. The dashboard is great for monitoring a wide variety of functions. Can use the system for a variety of different functions across multiple departments.

Cons

No wizard for creating simple reports. The requisition and stock order functions could use some work.

Advice to Others

If you are using multiple different systems, as our company was, to handle functions; inventory, requisitions and reporting, eMaintenance can be a very powerful tool. It does require some patience and can handle some tweaking to accommodate your specific needs, as there can be a lot of steps for simple functions. eMaintenance has helped our company streamline a few different processes to save time and increase our tracking capability.

 
 

Mark from Molded Fiber Glass South Dakota
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

This is a great software that allows a lot of flexibility with what the end user does with it. You are able to set up all of your assets and then track WO history by type of service you have set up. You can see what parts have been used on any asset or narrow it down to a specific WO. Gives you control over costs and inventory control. You can scale it to the size that you want, from basic PM generation to full asset tracking and management.

Pros

Web based so it can be accessed anywhere you can get internet service. Great customer service and technical help when you need it. You can have a dedicated account manager for your account depending on your package choice. On-line help and tutorials to help you expand you knowledge base of the product and features of the software.

Cons

Web based if you have poor internet service.

Advice to Others

Call the number or start an online chat with customer service and let them show you what it can do for you. There are a lot of CMMS programs out there so evaluate you and your company's needs and go with the one that can help you the most.

 
 

James from cintas
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Great CMMS with committed and engaged eMaint employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

eMaint is great software with some great support. Always things to improve. Need to better integrate large implementations with multiple accounts. Consolidated accounts and master accounts are good but having to use a programmer to change minor items across 165 accounts slows things down.

Pros

Great company support. Customizing fields are nice.

Cons

Better quick changes of 165 accounts.

Advice to Others

eMaint is all you need to consider when looking at CMMS. They have everything you need and will gladly work and customize to ensure it is successful for any customer.

 
 

John from CSM
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really like it. There are a lot of features that can be useful in our purpose.

Pros

All the features

Cons

It takes a while to learn all the features and how to apply them.

Advice to Others

Take as much training, it will pay off in the end.

 
 

Ron from Norco Industries
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

best choice for your CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We reviewed several different options when it came to which CMMS we were going to use. Emaint by far was the most attractive option available. The ease of use, ease of set up, outstanding customer support, and bang for your buck puts their competition to shame. Emaint has helped us to become a much more proactive maintenance department.

Pros

Ease of use
User interface

Cons

Price

Advice to Others

Take the time to go to some of their training courses.

 
 

Amanda from Boasso America
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Incredibly Flexible CMMS Provider!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have implemented eMaint for fleet maintenance and then expanded the setup to include some compliance and purchasing options. While the base design is geared towards building and facility maintenance, it was very flexible, so adapting forms, adding tables, and building new data relationships was very quick. We also utilize some of their automation functions, such as workflows, triggered emails, and API calls to access/update data. The customer service team is absolutely awesome - whether by phone or by chat, they are very knowledgeable and nearly always able to correct the issue within minutes. Any escalation comes with constant communication and indepth calls to make sure the problem is fixed the first time. We really could not be happier with this solution!

Pros

Flexible solution, Great Customer Service, SaaS solution (web-based)

Cons

Limited Mobile Functionality - the newer interface is great for desktop or large tablet setups, but it does not render well on smaller or older tablet devices. The mobile-only interface lacks full site features that we rely on. Not a deal-breaker, but needs improvement.

Advice to Others

Make sure a member of your inhouse deployment team understand data integrity and can help the team plan for long-term data goals. The use of the system is likely to change over the first year and short-term fixes that change what data is collected or how it is collected can create unnecessary challenges later on.

 
 

Russell from Biodesign Institute at Arizona State University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

eMaint is a gem!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I cannot say enough good things about this product. My company was looking into replacing an old work order system and in my research I cam across eMaint. They had everything we needed (and more!)! We are a small organization so not all the features were needed but to know we can go above and beyond is very comforting. You will not be disappointed in this product. And one other thing.....the customer support is top notch!!! They take the time to walk me through things so I can get a better understanding of how to fix issues. This software is great and I am so glad we chose eMaint!

Advice to Others

Go with the package that includes a dedicated Account Manager (super helpful)

 
 

William from Superior Essex
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

eMaint Transition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We transitioned to eMaint from a competitor. eMaint was there every step of the way with help and advice. The learning curve was made easy with the fabulous support. Anytime we have questions or need a little customization it's only a phone call away.

Pros

Customization
Reporting features
Dashboards
Support
Many more

Cons

Nothing really

Advice to Others

If your looking for a CMMS, eMaint is a first class operation.

 
 

John from Boys Town
Specialty: Non-profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Emaint Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company has been using the Emaint work order system at our main campus for about 10 years now. Here we receive about 1,500 request a month. Originally those were all handled by phone. Now we are receiving them online and by phone, relieving all of the office staffs time on the phone. I have since rolled the system out to several of our sites in other states. When all is said and done I will have this system in eleven states.

Pros

Easy learning curve.

Cons

Report queries are a little troublesome, I did just attend a training to help.

Advice to Others

I have 142 employees at one site to track not only time but also our spending on. It has been a very good experience.

 
 

Mark from Mauser
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2016

October 2016

Eight plant roll out went great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started this process in 2015 in one plant. Added 110 PM's per week. We have now copied this process in six other plants with two more planned later this year. Customer service was great, onsite tech support was great.

Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information.

Pros

Easy to use. Great customer support!

Cons

Still getting used to the new upgrade.

Advice to Others

Schedule one plant at a time, when that one is set up move to the next plant. Assign a leader as well so there is a single point of contact with eMaint.

 
 

Greg from Ampacet Canada
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Emaint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've had nothing but a positive experience with emaint. From implementation up to present date, the program has done everything I have needed.

Pros

Easy to use, customization, visual dashboard and easy reporting.

Cons

Mobile feature needs work. Would be nice to have an actual app that barcode scanning was integrated into instead of using a 3rd party app

Advice to Others

Well worth the money and the support is fantastic

 
 

Lewaa from Holford Facilities Management
Specialty: Field Maintenance
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Emaint at Holford Facilities Management for the past 3 years, since then the software has helped us in developing our operation in means of productivity and punctuality. The features that Emaint has allowed us to gather analytical data and assisted in linking all our transactions such as financial, operational and HR into a single WO at a time. The team behind Emaint is very supportive and helpful.

 
 
 
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