The Authority on Software Selection
Talk to a Software Expert: (888) 918-2745
Axxess Agencycore Software
 | 2 Reviews (4.9/5) |
Axxess Technology Solutions is a leading home health software provider headquartered in Dallas, Texas. Their flagship product, Agencycore, is a web-based home health software solution that specializes in serving the needs of a variety of home health markets including hospice care, private duty and rehabilitation practices. To date, the system is in use by more than 10,000 home health care professionals nationwide.
As a web-based system, Axxess’ Agencycore complete home health software can be accessed remotely from any device with an Internet connection. This means that users can connect to system information regardless of the operating system (e.g. Mac, Windows, etc.) they use. Agencycore is also compatible with mobile devices such as the iPad, iPhone and all Android-enabled devices. The support of multiple platforms provides users considerable flexibility in how they wish to access Agencycore.
The software is a fully integrated package with all the features one has come to expect in home health care software. Agencycore includes applications for Point of Care, medical billing, scheduling, OASIS Analysis, human resources, in-service training videos, accounting and more. The Point of Care application has features for health providers to enter progress notes, monitor vitals, capture signatures and can also offers telephony integration. Meanwhile, the human resources application supports time & attendance tracking as well as employee background checks.
Agencycore suits home health practices of any size and offers buyers special features such as OASIS analysis, OASIS guidance, real-time Medicare eligibility verification, Drug-drug/Allergy interaction checks and remittance posting capabilities. For individuals that need training on how to use the software, Axxess Technology Solutions provides buyers in-service training videos as well as one-on-one personalized training.
2 Reviews of Axxess Agencycore
We purchased Axxess in August 2011, after an extensive process beginning in the summer of 2011. Our statewide team of HHA pros performed a search of national scope that included all of the most prominent providers of Home Health Agency Point of Care, Administration, Scheduling and Billing software. Our ‘final four’ included industry mainstays. The final four consisted of:
1. A large, well-known hospital based home care system.
2. A well-known home health platform which also has as an affiliated nationwide home care agency group; and
3. A heretofore-leading web based platform system, which has become a market leader since 2006. (This candidate was our pre-research favorite.)
4. Axxess
After participating in demonstrations of features and functions from all the vendors and applying consistent testing based on common criteria involving the top 4, we narrowed our list down to two (eliminating #1 on the criterion of functionality, monthly recurring, and implementation costs). We then conducted a semifinal round, pitting the two browser based systems on a head to head basis- We then applied ourselves to another round of demonstrations, this time pitting #3 vs. Axxess, head to head. The team was utilizing the predetermined criteria to assess the platform’s features and functionality. The implementation went smoothly, with training happening simultaneously. It took just over 60 days. It is easy to use with point and click and usable with tablets, iPads and laptops, as well as desktop Macs and PCs.
After the second round, an informal team discussion was held, with all team members present. Because of our commitment to the process we had agreed to follow beforehand, the ultimate choice was put the decision to a vote of the team. The team voted overwhelmingly to choose Axxess, even though, at the outset, the company leadership had actually been leaning towards choosing #3. This choice was a lot more clear-cut than we had anticipated. We consciously chose Axxess over #3, which is a prominent browser based platform, which has been a market leader in the home health industry since 2006. Due to our thorough and deliberate due diligence process, which included in its scope the most prominent vendor platforms in the US Home Health Agency Software Market, we are convinced that Axxess has emerged as the clear market leader. We chose Axxess over the other finalist because it not only is competitively priced, but also reflects a customizable workflow orientation, and is comprehensive in scope. Axxess utilizes the most up to date .Net technology and provides the easiest route to efficiency and productivity through formal, attentive training of all the platforms we examined.
An extra bonus is the attitude of Axxess’ trainers and customer support employees towards its customers. The Axxess Team is refreshingly enthusiastic and helpful. The Axxess culture is inviting, and their employees’ attitude towards their clients is encouraging. Axxess is enabling us to increase profitability. The company's 4 licensed agencies migrated to Axxess in September 2011. The migration was conducted over the course of a complete patient episode (60 days) by inputting into Axxess all our recertification patients from our previous platform, which did not have Point of Care functionality. Our CEO commented that this was the smoothest migration between platforms he has ever experienced in his 20+ years of home health agency experience.
We are thrilled to be an Axxess client, and among the growing number of Axxess User Community members. Our confidence and efficiency provided by this change has enabled us to move forward in acquiring additional agencies in other regions of Texas, as well as to foster the continued growth of our current patient/client base.
We were therefore surprised to learn about Axxess Agencycore software. We were initially skeptical about all the functionalities offered. It sounded too good to be true. After the demos, we decided to give it a try. We did not cancel our subscription with our old vendor because we were not sure how things would turn out. We signed up with Axxess in February 2011, and it is easily one of the smartest things we ever did as an organization. The training, support, and implementation were beyond our expectations. It took us about 60 days to complete a full implementation. The customer support team is very helpful. They are great. It is obvious that their background as a consulting company helps them, as their support staff is really knowledgeable.
The software is easy to use; therefore our staff learned it very easily and quickly. The user interface is just pleasant. We can now bill multiple insurance companies electronically with ease. This is something we were unable to do with our previous vendor. Our census has grown by about 35% since we began using Axxess. We are grateful for what Axxess has done for home health. The quality of care we deliver is improved because of all the compliance tools incorporated in the software. Axxess Agencycore has really made a difference for our organization. I encourage other agencies to take a look to determine if it is the right fit for their organization.
Do you use Axxess Agencycore?
| Learn more about Axxess Agencycore: |