Axxess


 

Axxess provides solutions for home health organizations of all sizes as well as custom enterprise solutions for larger corporations. This complete, cloud- based solution is securely accessible on any device or platform from anywhere, anytime. With enterprise mobile apps on both android and iOS platforms, the system puts patient care in the palm of your hands and empowers you to communicate and collaborate in real time.

The system’s electronic visit verification allows users to provide proof of care at the point of care and ensure compliance. It seamlessly integrates all aspects of a business from Clinical to Administrative, Financial, Scheduling, Billing, Human Resources and more. Improve patient outcomes by focusing on patient care, not paperwork. Bill any insurance electronically, get paid faster and grow your business while ensuring regulatory compliance with our built-in quality assurance tools. 

Axxess drives clinical excellence by empowering agencies with the tools needed to provide exceptional patient care and ensure worry-free regulatory compliance. Accept referrals automatically and grow your business by connecting with referring organizations like hospitals, rehab centers, physician offices and much more.

Axxess’ physician portal enables users to partner with physicians to improve collaboration and effectively coordinate care. Powerful reporting dashboards provide the information to make accurate decisions faster. With built-in HIPPA compliant messaging, all members of a team have real-time access to the information they need from anywhere at anytime. 

 

Axxess - User Dashboard
 
  • Axxess - User Dashboard
    User Dashboard
  • Axxess - Schedule Center
    Schedule Center
  • Axxess - Report Center
    Report Center
  • Axxess - AxxessDDE Revenue Cycle Management
    AxxessDDE Revenue Cycle Management
  • Axxess - AxxessCAHPS Dashboard
    AxxessCAHPS Dashboard
  • Axxess - Axxess Mobile App - Patient Chart
    Axxess Mobile App - Patient Chart
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

150 Reviews of Axxess

Showing 1-20 of 150

 

from Pratt Regional Medical Center Home Health
Specialty: Home Health Care
Number of employees: 16 to 20 employees Employees number: 16 to 20 employees

Going from paper to electronic with Axxess is the way to GO!

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Likes Best

I absolutely could not do my job without it. The reports are great, getting the HHCAHPS info ready to send it so simple, as is billing, etc. VERY USER FRIENDLY!! Even my home health aides that had no experience with computers learned it pretty quickly and easily. Axxess has been very helpful to me and my staff whenever we have problems we can't figure out. Generally it's a user error, not anything Axxess has done.

Likes Least

They have a place under the help section where people can type out issues, etc., but they don't seem to be answered very timely and personally, I probably wouldn't use it at all because I just pick up the phone and call to get instant help.

Recommendations

Talk to people face to face or via phone who are currently using the product to ask questions. I think that actually talking to another HHA who is using it would be very helpful.

 

from Sun-Triune Healthcare, Inc.
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Axxess is your tool to achieve overall agency success

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Likes Best

Ease of use and accessibility; Great people to work with

Likes Least

The reports needs to be catered for State requirements like in California for the ALIRTS.

Recommendations

Keep an open mind when migrating to a new systems. Let the new software work for you and it will help you achieve your full potential as an organization.

 

from Topmak Health Care Services Inc
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

the best software

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Likes Best

I have used the software for the last 5 years and i have nothing bad to say about it. the support staff is very accessible and available to answer all questions.

Likes Least

Nothing bad to say about the software. they fix bugs fast and always communicate with clients

Recommendations

you need to see Axxess before making a decision on EMR platforms. the software is integrated with everything from scheduling, claims management, mobile apps, reports,CAHPS etc

 

from Topmak Health Care Services
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

So far so good

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Likes Best

I like everything. i am not the most tech savvy person, but Axxess is so easy to use. i have not had any issues with Axxess.

Likes Least

I like everything about Axxess, i don't have any complaints

Recommendations

watch their online tutorials, it is very helpful especially when trying to learn the software.

 

from Topmak Health Care Services Inc
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Axxess is the best, hands down

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Likes Best

The software is very easy and intuitive. Support staff is very knowledgeable.

Likes Least

Nothing, i like the software. there is nothing negative to say

Recommendations

Making the move to any software comes with its set of challenges, adoption and overall functionality. Axxess made the move very easy and there were no hiccups. the implementation specialist communicated effectively

 

from Nurse Care Home Health
Specialty: Home Health Care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Best software on the market

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Likes Best

I can access it from anywhere, very user friendly and I can stay on top of all the aspects of my business operations.

Likes Least

No much to complain about to be honest Axxess continues to make enhancements making the software better.

Recommendations

Save yourself alot of time and money and go choose Axxess.

 

from Total Home Health Services
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

We have used Axxess since April, 2015.

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Likes Best

Ease of use for clinicians- have had no complaints. There is a lot of good information availalbe through the on-line support. We have had very infrequent software problems, and when they did occur, they were fixed quickly. The ability to create the careplan as you go through each system is a nice feature. The alert for therapy re-assessments due is helpful. As far as price, Axxess has a nice option to be able to pay per user. Overall, I am very happy with Axxess, and I have used many different home health software companies over the years.

Likes Least

We would appreciate the ability to create agency-specific documents. There are some very useful reports that could be included- specifically, patients per diagnosis and improve/decline on outcomes with D/C OASIS. There are some places on the OASIS where there are a limited number of characters allowed and/or no comment section (such as GU system). It would be greatly appreciated if Axxess would send notices when there is going to be a software change. The latest change on documenting immunizations is not user-friendly at all, because if you don't know the date of the immunization, you cannot document- it is rare that a patient knows the exact date of their vaccinations. The billers are not happy with this software's ability to manage insurance cases.

Recommendations

Explore all aspects of a program and decide what is most important to you. Ease of documentation- Axxess is much better than many other softwares. Billing- best to let the billers have an opportunity to look at the pros and cons.

 

from Regional One Health
Specialty: Private Duty
Number of employees: 101+ employees Employees number: 101+ employees

Awesome products, easy to use, great customer service

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Likes Best

I love Axxess! Their team is so supportive they really will assist you as much as they can with making sure your organization is successful.

Likes Least

It does take some time to adjust whatever your process is to match the Axxess work flow but it's so easy, that it doesn't present much of a challenge at all.

Recommendations

I would say make sure you Axxess your salesperson about all of their services. Axxess is really becoming closer to a one stop shop.

 

from Evergreen At Home
Specialty: Home Health Care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Nursing Supervisor/Administrator on-call

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Likes Best

I do like how user friendly the software is...staff has little problems navigating the software.

Likes Least

I would like the software to be accessible off-line as well.

Recommendations

The software meets your needs, and if not...Axxess listens to software upgrade suggestions, and are makes updates frequently.

 

from GVHHA
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

Great option

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N/A

Likes Best

The system seemed to be very easy to use and seemed to flow very well.

Likes Least

There were some things that we needed for our agency that this system did not offer.

Recommendations

Do your homework. Talk with the individuals who use the system the most.

 

from Wilson County Home Health
Specialty: Home Health Care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Love this company

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Likes Best

This product is very user friendly. The staff are very knowledgeable and helpful.

Likes Least

I am very pleased with everything so far. We are new with this vendor and I do not have any problems

Recommendations

You definitely need to look into Axxess and give it a try.

 

from Wilson County Home Health
Specialty: Home Health Care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Wilson County Home Health Agency Review

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Likes Best

It is easy to move about and the vendor is very helpful. Any questions that I have had have been answered with just either an email or a simple phone call.

Likes Least

confusing about the billing part, get more training on how to use the billing system

Recommendations

To get more training for the billing department, not to hesitate to call the vendor for any questions what so ever

 

from Wilson County Home Health
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Axxess and WCHH

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Likes Best

easy to learn and use, easy to scroll and see all the documentation (no hidden boxes to open). We have just made the switch to iPads and this has made using Axxess even better.

Likes Least

Needs careplan to document against. Would have been helpful if staff member from Axxess visited the agency PRIOR to going "LIVE" - this would have helped with a lot of aggravation in trying to learn the system. Once you learn the system, it is easy to use

Recommendations

Insist that Axxess staff visit prior to going live to do some teaching/training

 

from Wilson County Home Health
Specialty: Home Health Care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Home Health Director

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Likes Best

The product friendly and the transition is much easier. The vendor and the team make it a pleasure to work with

Likes Least

My least favorite component of this software is not having a nursing care plan separate from the Plan of Treatment or the 485. That certainly doesn't detract from the system, but at some point in development it would be a nice addition

Recommendations

When looking at software, the support team is the most important. Since this is our third software, I have found that the implementation team is critical and the support team is very responsive and timely.

 

from ACCESS HOME HEALTH CARE INC
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

GOOD PRODUCT

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Likes Best

The software is very friendly and easy to use. The customer service team is knowledgeable about the product and how to use it.

Likes Least

I have not encounter an issue that has not solved by one of the reps.

Recommendations

The software is very friendly and easy to use. The customer service team is knowledgeable about the product and how to use it.

 

from Shuree home health care
Specialty: Home Health Care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

The best customer service!

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Likes Best

Response time, courteous, patient. I would highly recommend to any home care business looking to keep it simple

Likes Least

No complaints , I love the idea of having all,my software needs under one login

Recommendations

User friendly very easy to navigate. Communication with staff and training is top notch

 

from Welcome House Home care
Specialty: Home Health Care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

user friendly, positive experiences

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Likes Best

I have a complete picture of patient activity, can view visit notes and approve them or return to nurse and like that I can schedule visits.......

Likes Least

when I have to scan and upload documents, I am still new with product

Recommendations

it makes it easy to audit an episode since everything is in the system

 

from Everest Home Health and Hospice
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

Love this product! Just waiting for a hospice program.

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Likes Best

It's an easy to use program, and the customer support is outstanding.

Likes Least

There isn't a user manual I know about if I just want to look up something without needing to call in.

Recommendations

Practice using, because it does a lot and it's easy to let things slip through the cracks, but practice makes it best!

 

from American Family Home Health
Specialty: Home Health Care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

If I have better option I will go with them

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Likes Best

When I call with a problem, someone answers other end and try to help. Help desk is good
Any issues we call in that can be solved at first level help desk, they do good job getting it done.

Likes Least

Any issues that are not solved at help desk or first level , then it never gets done. So far experience ...called in with few issues and no response

Recommendations

seems like Need more professional in the back ground to get things done and improve

 

from Good Samaritan Home Health Care
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

I 'm more productive in my job since using axxess.

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Likes Best

Support staff listen patiently to my questions and explain processes in detail.

Likes Least

Patient electronic signature should all be possible on one visit documentation rather than going to the core agency app.

Recommendations

Axxess is a user friendly software with so many functionalities to manage your home health care efficiently.

 
 
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