Providing a cutting-edge cloud-based approach to electronic health records, athenaClinicals® offers medical practices enhanced clinical control and business visibility while increasing company efficiency and the potential for revenue.
athenaClinicals is a flexible, cloud-based Stage 1 Meaningful Use-certified electronic health record (EHR) software that is known for supporting the constantly changing industry requirements and government mandates. Start-up costs are minimal, with no costly licensing or upgrades. There’s a low-risk adoption path that allows for a variety of charting styles, so physicians aren’t frustrated or slowed down. athenahealth also have a dedicated team that monitors changes to government mandates and industry requirements to optimize your earned reimbursement.
Users can take advantage of our back-office services to digitize faxes and electronically sort and post most clinical information – reducing stress, eliminating paper congestion, and improving process control. athenahealth even creates and supports connections for the practice to labs, pharmacies, hospitals and more.
athenahealth is an industry leader, offering cloud-based, user-friendly EHR, practice management and patient communication solutions.
Nigel from Woman's Healthcare Partners
Date: October 2013
I have been hoping for a better user interface on the clinical side and a fully functional mobile app for iPad and Android. They have promised several release dates but so far, a truly usable mobile app has yet to be released, which is pretty disappointing.
The billing software has great power, reports, and algorithms. Like anything else, though, the software is only as good as the people managing your data entry.
Jeff from ESD Pediatric Group
Date: April 2013
Absolutely love athenaClinicals. We have been with Athenahealth since 2007 and their PM system (Collector) is unparalelled in the industry. We went to Clinicals in 2009 and it was an easy transition from paper. Love all of the tech options including iPhone and iPad support. Our office made a huge leap and we couldn't be happier!
Jaswant from Atlanta West Women's Center
Date: April 2013
Athena EMR is one of the best out there for Physicians to consider as a choice for their EMR needs. It is Physician friendly, easy to navigate and, most of all, has the best consumer service that answers all questions in timely manner. Before I was in Athena, I had paper charts and I'm definitely not go back to paper charts. I never been happier in my medical life, and personal as well, since I have now 80% more time available thanks to Athena.
Sally from Pioneer Valley Pediatrics
Date: April 2013
I work at a 7 MD and 1 NP pediatric practice in Massachusetts and Connecticut.
We were on paper (looseleaf and staples and rubber stamps) until late 2009 when we were rescued by athenaHealth. The beauty of athenaClinicals is that there is only one version of athenaClinicals, and that is the updated version. They update for us and it is constantly being updated. The great thing about athena is that you don't "buy" it, you are basically a subscriber and they do all the updates, all the back office work for you.
The implementation process went beautifully, we worked really hard to get it right at the start so we (purposefully) overtrained ourselves. We knew the ins and out of the system and we prepared all the charts as well. The training and preparation for implementation was 12 weeks. We decreased our schedule for 4 weeks BUT by 2 weeks we were back to our pre-implementation speed. We have never looked back.
athenaClinicals is easy to use, quite intuitive and very flexible. Many different physicians can use the system in their own way.
The customer support is wonderful - the people who answer our calls are knowledgeable and follow up. We work with Athena as as partners. We are doing very well financially and have enhanced our bottom line through efficiencies and through charge capture. We are not coding higher. We know that because athena has amazing report writing and data mining capabilities.
All that said, none of us, even the skeptics within our practice, would ever go back to paper, nor would we even entertain the possibility of changing EHRs. Unlike many of our colleagues in other practices, we are exceptionally happy with our selection of athenaHealth for our EHR!
Amy from All About Kids Pediatrics
Date: April 2013
I am a pediatrician at a two physician practice. We have been with Athena since 2010. I spent 3 years reviewing EHR software to make sure that my investment would not only be a good ROI, but would help me to deliver better medical care. I chose Athena for: its low upfront costs, its customer service, its ease of making the system fit your practice's needs, its forward thinking and its partnership with the physician to deliver more efficient and improved medical care.
We started initially with just the billing system, collections, and then implemented the EMR portion - Clinicals. Five months ago we added the portal and patient correspondance portion - Communicator. Although there is always a learning curve with anything new, Athena has made the transitions as easy and smooth as possible. They presently have a Learning Portal that allows the medical provider and all the staff to learn about the system without disrupting the flow of the office. This has been quite helpful with new employees.
The customer service is outstanding, with the ability to talk with someone live during the business hours as well as having an assigned Athena representative to help your practice with more complex needs and "practice management."
I am extremely happy with Athena and would highly recommend it for any type of medical provider or practice.
Ken from Primecare Physicians
Date: April 2013
Our small family practice with two doctors and 1 physician's assistant has been using athenaCollector since 2001, making it much easier for my front office staff to concentrate on what is really important--our patients! They do not have to waste time with billing problems, posting checks, chasing insurance denials-athena does it all for us.
In 2008 we started athenaClinicals with athenaCommunicator, and the same can be said for our clinical staff. We can concentrate on giving the best care possible to our patients. AthenaClinicals makes it easy to do this, and with their guidance we were able to receive meaningful use money in 2012, and we have already attested for 2013 meaningful use, so we expect to recieve our 2nd installment from Medicare very soon.
Implementation was relatively painless, and we were able to ramp up to full speed much faster than expected, within several weeks, when we thought it might be several months. In our case, the day we went live we "saved" $25-30,000 immediately as we no longer needed our transcriptionist.
Then within six months, after all charts were abstracted, we no longer needed 2 file clerks, as the system is truly paperless, so there is nothing to file. Because Athena does much of the work for us, we run a "lean, mean" operation, and I like to say we can "do more with less", making our small practice very profitable. Athena is a forward thinking company, always striving to improve their product. Problems, as few as they are, are handled quickly and efficiently. Our 5th year anniversary is coming up april 30th, and I feel this was one of the best decisions I made in my 25 years of practice.
Eric from Avita Health System
Date: June 2012
Choosing an EMR platform that allowed for a surgical specialty practice was a must. I have found that athenaClinicals is extremely adaptable in creating both visit notes as well as documentation for surgical procedures, which flows seamlessly to billing. The user can easily make changes to the system with immediate availability, but support services are also excellent. The company is very open to input and system improvements and is updated continuously - no need for costly software upgrades. Start-up costs are minimal; a computer with Internet access is all that is needed.
I was able to recreate the look and flow of my paper charting system almost exactly, eliminating the learning curve for a new format. The support with updates to meet government requirements and meaningful use is excellent, and I am one of the few physicians in the area to receive payments for successful implementation. The data mining ability is excellent, and as a specialist, I am easily able to monitor trends right down to who is referring patients and for which conditions. As well as track my own productivity and trend payment amount by insurer, which is very important in negotiating insurance contracts as payment while planning future service lines. Overall, I am extremely happy with athenaClinicals.
Joan from West Suburban Family Practice
Date: March 2012
I am just learning to navigate this system, as a registered nurse, in a very busy family practice office. I feel there are amazing things athenaClinicals can offer because of the easy accessibility to find test results, medications, and communication from and about the patient. The biggest problem so far is trying to perform a simple office visit. There are in office procedures that are performed such as a blood pressure check, accuchek, and an insulin injection all for the same patient. It is incredibly complicated and time consuming to enter it into the system. For instance, tying the diagnosis codes for billing takes too much time out of our day.
Dr. Brian from Family Center MDs
Date: June 2011
The setup, support of the application for our office went smoothly. We had a bad experience with a company offering free software and that turned into nightmares for our our office staff.
We knew we had to find a proven EMR vendor and athenahealth was the only one to provide real examples of our office functions. We are pleased with the software and the training was easy for us to embrace to work smarter. No more nightmares for my staff. Thank you athenahealth for your support and for helping us run our practice.