ClinicTracker Connect Software


 

ClinicTracker Connect is an ONC-ATCB certified practice management and electronic medical record (EMR) system for mental health and substance abuse practices. ClinicTracker Connect has enabled enhanced patient care, improved efficiency, reduced error rates, and increased profitability. The program is suited to nearly all configurations, from small clinical practices to large substance abuse or behavioral health centers with multiple locations.

ClinicTracker Connect is a totally integrated behavioral healthcare suite with a certified EMR, billing package, and scheduler that automates every aspect of the practice. The Patient Dashboard provides fast access to all patient data. The User Dashboard enables each provider instant access to the status of their patient lists, paperwork, appointments, messages, compliance alerts, and ePrescribing notifications. Although the system comes with dozens of pre-stored templates for Mental Health and Substance Abuse documentation, custom templates can be added quickly using our Form Builder utility or by leveraging our software customization services.

The Related Documents feature captures any file or scanned image directly to the patient record. The Compliance system tracks the status of all required documentation, thereby maximizing regulatory compliance and providing protection against costly fines. The process for group therapy scheduling and charting is fast and accurate. The Patient Portal enables patients to access selected information from a secure website.

ClinicTracker Connect was built on the continuous input of administrators, providers, and support staff. Users readily accept the implementation of this software because they sense it was developed by individuals who understand what it is like to work in clinical environments. They appreciate that customer support is lightning fast and that the program constantly evolves in response to their feedback.

 

ClinicTracker Connect - Executive Dashboard - Billing Generated
 
  • ClinicTracker Connect - Executive Dashboard - Billing Generated
    Executive Dashboard - Billing Generated
  • ClinicTracker Connect - Integrated Scheduling
    Integrated Scheduling
  • ClinicTracker Connect - User Dashboard
    User Dashboard
  • ClinicTracker Connect - Patient Dashboard
    Patient Dashboard
  • ClinicTracker Connect - Insurance Authorization
    Insurance Authorization
  • ClinicTracker Connect - BillingTracker Dashboard
    BillingTracker Dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 10

10 Reviews of ClinicTracker Connect

 

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Software Advice Reviews (8)
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Showing 1-8 of 8

Heather from Prosperity Eating Disorders and Wellness
Specialty: Psychology/therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Many things that should be simple are not.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

face to face training needs to happen more on the front end. Too complicated of a system to just read the help from the help guide

Pros

What it potentially could do. How I can see what my whole practice is doing. That there are features that look helpful, I jut don't know how to use them yet.

Cons

Not as user friendly as it was advertised. That it is not cloud based. The amount of training there is.

 
 

Hallie from L'esprit Mental Health Center
Specialty: Mental & behavioral health

September 2016

September 2016

Clinic Tracker - GOOD Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Clinic Tracker Support is easy to get a hold of and always makes sure the problem is fixed and that we are satisfied with the service. They always work with us.

Likes Least

Slow connection, CT sometimes freezes (we are working with CT currently to fix this).

Recommendations

Make sure, whatever software program you chose, its capable of all the features you need.

 
 

Barbara from The New Learning Therapy Center
Specialty: Mental & behavioral health

February 2015

February 2015

ClinicTracker New Users

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The people at ClinicTracker are really the best! Very honest and straightforward. They have helped us with every issue we've had, sometimes within minutes! I really like that they are extremely knowledgeable about the system and can explain anything and everything.

Likes Least

There is nothing I don't like about the vendor. Only issue with the product is that navigation is not smooth. It can be hard to find things, or it takes a number of clicks to get where you need to go. However, ClinicTracker is open to new suggestions, and they make changes for you! They really listen to the customer.

Recommendations

We looked at a lot of systems. Do the same. Do not put stock in what the salespeople tell you about their systems. Try the system out and see if it works for you.

 
 

Hildee from The Bridge Family Center, Inc.

June 2011

Date: June 2011

 

Alan from United Health Services Hospitals, Inc

June 2011

Date: June 2011

 

Diane from The Family & Children's Society

June 2011

Date: June 2011

 

Bernie from SeaView Community Services

June 2011

Date: June 2011

 

Jeffrey from QCI Behavioral Health

June 2011

Date: June 2011

 
 
Showing 1-2 of 2

Debbie from Manna Health Professional Services

April 2015

April 2015

Gets Our Behavioral Health Agencies Paid FAST

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I own a mental health billing and revenue cycle management company. We dove in with a N.C. based behavioral health EHR that made big promises and left us and all of our clients in a mess. We needed other products to turn to and fast or we would have lost our family business. ClinicTracker is one of those products that came to the rescue. Their billing product gives us every possible option: Direct connection and full integration to Trizetto (Gateway EDI), connection to ANY other clearinghouse, direct connection to all of our payers if needed, AND they let us print HCFA claims. Our providers love the EHR and HR tools for practice management. IT is one of the EHRs we recommend when our clients are looking for the best. No complaints!

Source: Capterra
 

Kristin from everythingEHR

April 2015

April 2015

Our Behavioral Health Providers Love This Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After recommending a product to my beloved industry, behavioral health, that didn't work but promises big features, it was imperative we find a Windows-based Behavioral Health EHR that could deliver. ClinicTracker is hands down the best Windows-based EHR for Behavioral Health on the market. The list of features in endless and their turn around time for updates and product development is astounding (3 days to one week). Best of all - it actually works. Our providers love it, our billing clients love it, and our revenue cycle management clients love it. We know we are doing right by our mental health providers and agencies when they take the time to call us and say thank you for recommending ClinicTracker as one of the options we present to them.

Source: Capterra