MaximEyes Software


 

MaximEyes, developed by First Insight, is an EHR and practice management system that can be accessed via private secure cloud or an a local server. MaximEyes is compatible with connected mobile devices, including Apple and Android smart phones.

The first to integrate with the American Optometric Association’s MORE Registry, MaximEyes also offers direct EHR PQRS reporting to CMS and the American Academy of Ophthalmology’s IRIS Registry. Users are sure to remain ICD-10 compliant with MaximEyes’ Quick Code Selection Tool and the user-defined rules engine that automatically suggests CPT and ICD billing codes. The program also includes customizable exam templates to match each client’s unique workflow. Along with automated software updates, the program offers personalized medical billing services to reduce the accounts receivable timeline to a few days and provides customer support by phone and online chat.

 

MaximEyes - MaximEyes EHR Encounter Overview
 
  • MaximEyes - MaximEyes EHR Encounter Overview
    MaximEyes EHR Encounter Overview
  • MaximEyes - MaximEyes EHR Final Diagnoses
    MaximEyes EHR Final Diagnoses
  • MaximEyes - MaximEyes EHR Medical History Summary, New Encounter
    MaximEyes EHR Medical History Summary, New Encounter
  • MaximEyes
  • MaximEyes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

15 Reviews of MaximEyes

 

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Software Advice Reviews (13)
More Reviews (2)

Showing 1-13 of 13

Elizabeth from Dr John Barnhart
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

MaximEyes

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is a pretty thorough exam for the patients, although I wasn't in office long enough before we switched to RevolutionEHR

Cons

It seems very difficult to navigate, and seems to have too much on one screen to be able to find what you need.

 
 

Jay from Hermann & Henry Eyecare
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

MaximEyes is an outstanding software that continues to push the technology envelope and impress us with new features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We are very happy with the workflow especially in the examination. It allows us to efficiently take care of our patients with minimal clicks. We love the VSP calculator, the scheduler is simple and very effective, the online patient portal, bill pay, and scheduling as well as the new iPad check in feature are truly wonderful.

Cons

We don't have any complaints but are excited to hear that in the future we won't have to sync patients between the practice management and the exam modules.

 
 

Dennis from Southern Hills Eye Care
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great Software and Excellent Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

MaximEyes software can be customized to meet the needs of our practice, and this is not lost when there are system updates. The MaximEyes customer support has always been very helpful. In the rare occasions when we have needed assistance, they were readily available and able to address the issue quickly.

Cons

As with any software, it may not be perfect, or do things exactly the way you think it should, but it is far better than any other software I have used or evaluated.

 
 

Jeff from Blackstone Valley Eye Care
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

The Customization and Customer Service are Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customization helps decrease the time I'm on the computer in the exam room and thus make for a more efficient exam. We've always had a good customer service experience. Most importantly we've had zero downtime in the last 3 years.

Cons

I think the contact lens section could use some updating. I'd love for it to auto-populate base curve and diameter once I choose a lens.

 
 

Rick from Triad Eye Associates
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

The software is very user friendly. Combining a patient's EHR with opitcal corrections and harware options is difficult and they have merged them very well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The flow of the EHR from Chief Complaint, to history, to pretest, to exam
The ICD-10 coding
Manual editing

Cons

2 separate software packages (which will be merging soon)
Can be slow going from chart to chart
Can't view records simultaneously

 
 

Lisa from Family Optometric Care, P.C.
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

MaximEyes makes our job's easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is top rated!! easy to contact and always a return call.

Pros

Customization , user friendly , Doctors can always access the system to review charts , our lab is able to see our Rx the minute it is complete making a smooth transition from doctors chair to dispensary, Transition from charges from doctors chair to front desk is smooth and rapid , billing reports are easy to read

Cons

Only con I can think of is on very rare occasions the system may lag & that could always have to do with our internet connection

 
 

Philip from Vision Quest Eye Care Center Inc.
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Our Maximeyes software is awesome and continues to improve with amazing features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our exam module has every feature we could want. In addition, great scheduler, VSP calculator, eRx, contact lens handing, inventory handling and practice management side with electronic EOB's is just incredible. We also love the integrated iPad front desk check in app!

Cons

We really like it all. Costs have continued to increase for the product but that is typical of most software programs which continue to add significant new features.

 
 

Lisa from Triad Eye Associates
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great customer service and technical support

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ability to make multiple schedules for several doctors working the same day. Ease of patient registration.

Cons

Account Receivable reports take a long time to run. Payments and adjustments can be altered after daily close.

 
 

Erik from Smart Eyecare
Specialty: Optometry
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Doesn't Scale Well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's hard to recommend MaximEyes to any larger practice, though smaller ones with less data volume might not have the problems we're facing. We've been using it for years and have likely outgrown it. A new version is supposed to be in the works for 2017, but we haven't seen it yet.

Pros

It covers all the bases we need in our practice
Doctors, technicians, and staff don't have any issues getting around in it
Regular updates to stay in compliance
Support staff are very helpful and professional

Cons

Our multi-location, 55 person operation seems to overtax this system.
We have to use two separate pieces of software to work, not one contiguous application
Data transfers between the two sides can be problematic
Our large data set running on a file-based database cripples it when running reports
Some issues with support staff causing disruptions in production by connecting to the servers to make changes during business hours (corrected with IT controls on our side)

 
 

Sarah from Independent Eyes LLC
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great customer service, exceptional EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Maximeyes has an incredible support team. I love the customer service. Their medical records are very easy to use and highly customizable. I enjoy the software and ease of access. The practice management and optical side leaves something to be desired. It has a lot of unnecessary clicking, and is not very user friendly.

Pros

Great customer service!

Cons

Complicated PMS that needs to be simplified.

Advice to Others

The demo was helpful in deciding. I liked the deployment team.

 
 

Suzanne from OFFEN EYE ASSOCIATES
Specialty: Optometry

August 2016

August 2016

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

the tech service- there is always someone who can help you with an issue

Likes Least

transferring between sequel n file maker pro programs

Recommendations

make sure you choose one that has great tech support as you will need it

 
 

Mark from Family Eye Care Clinic of Bluffton
Specialty: Optometry

June 2015

June 2015

MaximEyes has been a great choice for our practice

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support is amazing and they do a great job walking us through the difficult world of EMR.

Likes Least

When we first started with MaximEyes we went from all paper (both our records and our financials) to all electronic. We had so many questions that needed to be answered all at once and we overloaded the support team. They have since added support and all our calls are answered in a timely and helpful fashion.

Recommendations

Look for software that has a stable backbone to it, a history of several years in the business, a great support team, an eye on the future (cloud based, secure, compliant and innovative systems). MaximEyes has all of this in it's court. Worth a look.

 
 

David from McBride Vision Clinic
Specialty: Optometry

May 2015

May 2015

MaximEyes is an easy to use, easy to navigate health management system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

First Insight is a progressive company with passionate engineers and software designers that are constantly improving the software. I have been a MaximEyes user for 15 years and have never been disappointed with the software and the upgrades continue to amaze me. It is a very powerful practice management system.

Likes Least

It is sometimes slow when navigating between previous exams forms.

Recommendations

It is very powerful and has very progressive software engineers.

 
 
 
Showing 1-2 of 2

Brandon from Chester Eye Center

February 2017

February 2017

Best eye care EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been users since 2011 and don't have any regrets. The customer service is top-notch. First Insight is always staying on top of things when it comes to health care changes.

Source: Capterra
 

Wayne from Eye Contact Vision Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

MaximEyes Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been a maximize user for over 20 years. Their software is very concise and complete. First Insight is constantly upgrading the software and their customer support is very good. They work with many other vendors for multiple add on options.

Pros

Very complete.

Cons

Navigation can be confusing.

Source: Capterra