PrognoCIS by Bizmatics Software


 

PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management, Patient Portal and Revenue Cycle Management.

PrognoCIS EHR offers customizable EHR workflow and content for clinics and hospitals. Doctors and hospital staff can quickly generate an electronic prescription for their patients and share with them and their pharmacy store. The built-in e-signature feature allows both medical professionals and patients to electronically sign medical bills and other documents within EMR or patient portal. A dedicated patient portal allows doctors to communicate with their patients securely, share lab results, set appointments and more.

PrognoCIS helps to quickly identify and confirm patient insurance benefit eligibility. clinics can also reconcile patient accounting and insurance billing. Using PrognoCIS, medical practitioners can document patient data through multiple data entry methods. PrognoCIS works with a variety of devices, including laptops, desktops, tablets and smartphones using any standard web-browser. Doctors can also access patients' record on their iPhones via PrognoCIS iOS app.

 

PrognoCIS by Bizmatics - EHR facesheet
 
  • PrognoCIS by Bizmatics - EHR facesheet
    EHR facesheet
  • PrognoCIS by Bizmatics - Progress notes
    Progress notes
  • PrognoCIS by Bizmatics - Specialty diagram
    Specialty diagram
  • PrognoCIS by Bizmatics - Billing interface
    Billing interface
  • PrognoCIS by Bizmatics - MU dashboard
    MU dashboard
  • PrognoCIS by Bizmatics - HPI complaints
    HPI complaints
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

248 Reviews of PrognoCIS by Bizmatics

Showing 1-20 of 248

 

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Cathi from NeuroPain Center and Sleep Lab : Mustafa Hammad M.D., PA
Specialty: Multi-specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Prognocis EMR/PM software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have had this software since 2012. There have been several hiccups that we have had to overcome. I believe we were their first high volume multidisciplinary practice they contracted with. Although we had training on the software and then implemented a year later, there are some workflow issues. We are not your "standard" office workflow and I am sure it is challenging for their IT/support team.

Pros

ease of access. PM/bill side, I love the fact that you can access every task from one screen, regardless of which screen you are in.

Cons

Training videos has improved tremendously over the last couple of years on the EMR side, although "new user training" is not geared for the new employee training. The PM/Bill module does not have enough training videos for adequate training and common workflow, although this has been improved over the years as well. They are definitely coming along as they grow.

I do not like the fact that we can never get in touch with anyone in tech support or billing and always having to leave a message for their return call. Since we are cloud based, if Prognocis goes down, our office is down. If you can have an onsite server, I would probably recommend that.

Advice to Others

Make sure that you have all of your template is driven notes, letters, and forms ready for implementation to ensure a smooth transfer. We, unfortunately, were not ready but this was definitely not because of the implementation staff, but our issue since we had to keep postponing the implementation date.

 
 

Stacy from Boerne Pediatrics
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Prognocis covers all of the basics that you need in an EMR. The lower cost was important in our practice as we had limited funds and wanted a system that could sustain itself. The software continues to evolve which is great news for an ever changing environment. The face page is well later out to give you a snap shot if the patient's medical problems, history and medications. As with any EMR, this is only as good as the information you initially load from a patient so work on the front end makes the record much better!

 
 

Irina from Pacific Metro Family Clinic
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Long Term Customer. Still very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using PrognoCIS for almost 10 years now. While many of our colleagues discuss changing from one product to another, we are not. The customer support and tech support team have been beefed up and now if I call, I expect to get right through. Happy to report. Years ago, maybe not. But now, absolutely. I would be pleased to recommend.

Pros

Ease of use. Workflow. Company stands by their product.

Cons

Years ago, I would have said customer hold times.

Advice to Others

Research and get the most of your training. This will help to maximize your value and experience.

 
 

Kregg from Lakeview Family Medicine
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As the practice manager, it was my job to vet and recommend the new practice management software for our clinic. The demonstration was great and after using the software for a few months it is saving us time in some places. However, after a few months of using it we went back to the programmers to have them make some changes. To their credit, the company has gone to great efforts to make us happy.

The uploading of documents was a little different, but now that we have the hang of it, we are able to get things in the right place. Scheduling took some getting used to. In some ways it is very easy and other places it takes a few more clicks than our old program. Referrals are easy after putting in the work to enter all the providers to whom we send referrals. Joe the trainer did a lot of that for us when he was on site.
Some other things. In some places, you have to search for a patient using the first name, then last name. Other places it is last name then first name. Some places require a dash between the digits of the birth date, other places the dash will mess everything up. I discovered that programmers think differently than the rest of us.

There are some very good things that we like a lot, and some things that could be improved. Prescriptions from last visit can be carried forward and re-prescribed. For our diabetic or other patients on maintenance meds, it is easy to copy last visit, or make minor adjustments. Once the patient has been seen, the next visit is easy. However, we still find the occasional thing that needs to be reworked.

My final thought is this. When we were considering making the switch to PrognoCIS we were able to talk to Chris, one of the VPs. Chris gave me his word that he would stand behind the product. When we had some issues, I got a call personally from Chris. He came up with a solution that more than exceeded our expectations. I applaud Chris' integrity and thank him heartily for being true to his word.

Pros

The price is good and some features are easy to use

Cons

This program seems to have been developed by someone who read about a doctor's office once but has yet to visit one.

Advice to Others

Insist on a trial run for a few weeks.

 
 

MARQUIS from PHILABUNDANCE
Specialty: Nephrology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

HUMAN RESOURCES REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an excellent product, and my organization uses this process frequently.

 
 

Mark from Advanced Pain Care
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

PrognoCis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall on EHR side product is acceptable, with a little bit more work by the Company it could be easily improved

Pros

Ease of use, customizability

Cons

Poor for reporting PQRS and MU. My main complaint is the poor aesthetics of the records it generates, this could easily be improved if the company made the effort. Also, the Customer support mostly comes from India, there are time zone issues but more importantly language barriers that are significant. I do not feel their support people "think like doctors" therefore with the language it is hard to get them to understand the problems. I have reached out to their Manager of Customer support with little interest in addressing issues. When I bought the product I have assured all of the customer support was in the US, this is blatantly not true.

Advice to Others

Make sure you get support commitments in writing

 
 

Barbara from MBTA
Specialty: Occupational medicine
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

PrognoCIS EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Bizmatic's development team has been instrumental in assisting us to customize a solution to automate our current operations.

This customization includes automation of test results from medical equipment used in our Medical Clinic, the design of a Drug & Alcohol Randomization Tool for the Work Place Drug & Alcohol Program, a design of an Employee Assistance Program module and design of a specialized Workers' Compensation module to track and report payments.

The software is extremely intuitive, easy to use and easily customizable by the end-user.

Pros

Quick navigation.
Affordable.
Integration with external data is available.
Vendor ability for customized module development.
Sales, development and implementation staff are easy to work with.

Cons

Feedback is sometimes delayed as many developers are in India.

Advice to Others

This product is a valuable product if you are interested in improving your current operations.
Automation is quick and offers time and money savings for your practice.
I audited other EMRs who were not flexible and whose initial and support costs were 2 and 3 times the price.
I highly recommend PrognoCIS.

 
 

ram from cisco
Specialty: Other specialty
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good customer support and easy to use GUI .

Pros

usability and the tool has good functionality and very easy to learn

Cons

not any

Advice to Others

recommend people to use

 
 

Payton from VMG Health
Specialty: Hospital
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used this program at a Clinic in Dallas. It was very useful. Could be better.

Pros

All in one platform

Cons

Outdated UI, no web functionality.

 
 

Carlos from VMG Health
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Los Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Product was very easy to use. Fix a couple of the glitches, and should be good to go. Very affordable for what you get.

 
 

Chris from VMG Health
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

PrognoCIS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Once you get your feet wet and start using the program it is fairly easy to navigate without any help but there are certain aspects of the software that I needed explained to me.

Features all of the features required by us so I don't have any complaints there and functionality is similar to ease of use in my opinion.

Customer support is kind of annoying but that is true with any support for a larger company

Pros

Easy to use and I don't really need to explain too much to my employees on how to use it either.

Cons

Customer support is a beat down

Advice to Others

I would say even tho I did not buy it - the training is prob not worth the money because this software is pretty straight forward if you know computers well enough.

 
 

Louisa from Town of Dalton
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

PrognoCis is progressive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great new product, I would go as far to say it's a game changer. Very easy to use and understand. Response time is great and it saves me a lot of time.

Advice to Others

Try it!

 
 

Wesley from Bay State Elevator Company
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Prognosis Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very intuitive and user friendly. I've had no problem navigating the site or finding what I need to achieve my purpose. Menu's are easy to use and the flow is very helpful for a novice user.

Pros

- Menu's
- Layouts
- Easy to understand

Cons

- Load times seem to lag

Advice to Others

- Be ready to spend some time with the software but once you understand it, it's very easy to use.

 
 

Abhi from Ziontech solutions
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Good Product to use. Recommend this product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is very good . The GUI is user-friendly. I have tried this product few months back and I really like it. Recoomend the people to use

Pros

Like the GUI of the tool

Cons

Reading system logs little complex

Advice to Others

Highly recommend this tool

 
 

Abhishek from Cisco
Specialty: Other specialty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

it is a good product. I recommend this product for the use.

Pros

works with explorer

Cons

logs are not readable

Advice to Others

Recommend this product to use

 
 

LaShaun from Hale Healthcare
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Prognocis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When I had the demo, the software seemed pretty comprehensive.

Pros

It met all the standards of what I think I need to work efficiently. It can work on all the electronic devices, the training team is friendly and available.

Cons

The user interface could look a little more updated. The icons are very small and like an old Nintendo game character. The training and set up process is very long, expect 6-8 weeks to be safe and is the main reason I gave the ease of use rating 3 stars.

Advice to Others

Have an idea of how you want to flow IT wise and in patient contact prior to training, it can help with the set-up. Spend time developing your EHR to what you need. Shop around and get as many demos from different companies as possible to make the best decision. Realize they are in the business of sales so everything will sound great. Ask to gain control in the web demo to see if you can at least navigate the basics.

 
 

Carlos from OmarJPerez MD - Gastroenterology Services
Specialty: Gastroenterology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good EHR, extremely poor support and customer services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Been using it for most than two years. My major issue has been with appropriate training, support at the site, poor remote support (not located in US) and delayed responses. If you have to connect ancillary equipment, such as printers, ID scanners, etc the software has very limited options. It only work with windows explorer and even though it crashes several times a day.

Once you know it is not difficult to use but in order to get to that level at least we had to go over many trials and errors since the support once installed was almost inexistent and the tutorials were not of help.

Pros

With the proper support and training it could be a very helpful tool. Is not difficult to use.

Cons

Poor and deficient Customer Service.
Almost non existent support in site, mostly remote. The customer service appears to be located outside the US and there are many communication issues. The response can be delayed. Looks like they have no commitment once they sell you the product. In one occasion I asked them to configure something for our practice and their response was that was too complicated and not economically viable for them.
The software is as good as the configuration. A poor configuration will result in a less easy to use program.

Expect a delay for the patient to see the doctor.

In our case we have hired an IT personnel to help deals with the issues since once you start EHR it does not make sense to go back.

Where we are located the resources apparently are limited and there is a high turnover issue with the technicians that have been assigned. Currently there is no Tech that supports our area. In case of an issue you need to generate a ticket and wait that hopefully they will reply.

Advice to Others

If you want a good software this is one that is good.

However, that is not what should you think at the long term. You need a good EHR with a company committed to support it. This is not the case. It might not have as good qualities as this one but you can manage if they brings you a timely supporting team and good training resources. I will go with an EHR that can be accessed remotely with other applications besides Explorer and that will
Not have as much limitations in terms of the equipment that you can use.

Remember that your practice will be directly impacted with the EHR implementation.

 
 

Belal from Texas Pain Physicians
Specialty: Pain management

September 2016

September 2016

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The technical support is great. Has a nice schedule in system and patient portal. Cost effective.

Likes Least

I haven't been experienced enough to compare EHR systems.

Recommendations

Understand all the options that come with your package!

 
 

David from Texas Pain Consultants
Specialty: Pain management

September 2016

September 2016

All in one and intuitive software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use with EMR and practice management. Integration was smooth and customer support responds in a timely fashion.

Likes Least

Not much to complain about, I am using the billing service from Bizmatics but my practice is brand new and I just recently started submitting claims so I cannot state how that side of the business runs.

Recommendations

Make sure you evaluate whether the templates can be customized easily, this saves you money and time by not having to pay IT to do this.

 
 

Virginie from Lesly Honore MD PC
Specialty: Podiatry

August 2016

August 2016

Valuable Experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

The program is easy to manage once you learn and play with the system.

Likes Least

Like every other solution, it is frustrating when you need to get a task completed but cannot because you are missing that one specifific and important step. However, in our experience our implementation managers EHR/EMR were always ready to help and support us.

Recommendations

Please look for a software that fits the needs of your organization. Preview it and see how you can make it your own. We have been able to work with it for both of our specialties: Internal Medicine and Podiatry.

 
 
 
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